I use them for 3 of my properties. Very happy with their personalized service and the app and…read morehardware too.

Purchased a new home in McKinney and needed to get my dormant security system up and running for my…read morewife's piece of mind. Jason assessed our needs and delivered prompt and excellent service. I highly recommend Protectus!

I reviewed a number of options-before choosing Settler Security to help install surveillance and…read moresecurity equipment at our retail location. Because of the nature of our operation, I was looking for high-quality equipment and overall service and was willing to pay to receive it. After reviewing.my needs with a handful of providers with good reviews, I chose Settler because my conversation with Nelson inspired confidence. As expected, I was pleased with all aspects of the process. What I did not expect, however, was that I would receive products and service that exceeded my lofty expectations at an extremely competitive price. Nelson was transparent throughout the process and helped me select high-quality equipment that met my specific needs while staying within my budget. I was also surprised by the level of operational support provided. Nelson showed me how to use all of the features, but he also set up a number of parameters in advance based on our original discussion without requiring further input. And that support did not stop once the products were installed and the final invoice issued. I am still receiving support on a regular basis. Anytime I have questions, answers are a quick phone call away. Finally, due to my own oversight, my were entirely unreasonable. Nevertheless, met them, and then some, installing my entire less than 48 hours after our initial conversation. I would not recommend asking that kind of turnaround of any provider on a complicated installation, but when I found myself in a bind, the Settler team bailed me out. A truly exceptional experience - retain Settler with confidenc

They helped me upgrade some important security systems. Nelson was fast and thorough. Highly…read morerecommend them.

Good company. Fair prices. No contract but 30 day cancel notice in writing is a bit painful.read more

I'd like to add that after I paid for the equipment they told me I needed to have, the owner, not…read moremyself, cancelled my contract. He also got a lawyer friend of his to send a super threatening letter after I posted an honest review. You shouldn't be allowed to do business if you can't handle customer service. You also shouldn't charge customers hundreds of dollars and then go "I'm not doing business with you" without refunding them the equipment charge. I've learned my lesson and Smith Thompson is great. Regardless of what the owner likes to state, this is not a "no contract" company. There's a contract and the owner can void it at any time. Beware of what you post as well.

The tech I spoke with was super helpful and ethical. He knows all about network installations, And…read moreeven though I didn't hire him he still helped me out by giving me an alternative solution. I feel like I can trust him. So I will hire him in the future again.

Very pleased with Chinedu's work installing security cameras. I appreciate his verifying that…read moreeverything was working properly, even calling the manufacturer and verifying connections. Great Job!

They have been protecting my home for years. great local business that gives a personal touch and…read moreis always just a text or call away from help.

I just recently purchased a vacation home in Weatherford and was looking for a company to install…read morean alarm and camera system. I was doing a Yelp search for a local company and the one the stood out was Sanctuary Security service. I reached out to them and spoke directly to the Owner Andrew; we made an appointment at my convenience a few weeks in advance when I was scheduled to be in town. Andrew stopped by a few days before I arrived to assess the property and already had a plan in place for the best camera locations. I was amazed with what he was going to do and all the latest cameras and all other needed equipment. We agreed on a price. He scheduled me in when I was in town and got all the work done. Andrew gave me an and my wife a tutorial on how everything works. Got us up and running in no time at all. His company will also be monitoring our home. So, if anyone is considering installing a security system for their home and business. This is a great company to consider they offer quality work and outstanding customer service. As a semi-retired Contractor from California, it is a pleasure working with a professional company.

Salvador was a consummate professional, clearly explaining each step of his work and meticulously…read morerestoring everything to its original condition upon completion.

This service was efficient and quick! He also gave us some pointers for future reference. 10/10…read morerecommend. He actually fixed a botched tv mounting job and made everything like new! Worth every penny and pricing was great!

Arrow Tech Edge has been an excellent technology deployment partner for restaurant and commercial…read moreprojects. As Archer Consultant, we have worked alongside their team on project coordination, low-voltage infrastructure, network equipment, POS deployment, and new restaurant opening support. Their team understands the fast-paced nature of restaurant technology projects and does a great job coordinating with general contractors, franchise teams, vendors, and ownership groups. They are reliable, responsive, and focused on getting each site installed, tested, and ready for operations. What stands out most is their attention to detail, clean installation work, and ability to troubleshoot issues quickly when timelines are tight. From cabling and network setup to equipment staging and on-site support, Arrow Tech Edge brings a professional and practical approach to every project. I highly recommend Arrow Tech Edge for businesses needing low-voltage installation, restaurant technology deployment, network infrastructure, POS support, and project-based technology services.

From the owner: Transform Your Business with Smart IT Solutions - Arrow Tech Edge…read more Need reliable IT support that actually understands your business? We're Arrow Tech Edge, and we've been solving technology challenges for businesses just like yours for over 30 years. No bots, no runaround - just real people providing real solutions. What Makes Us Different: FREE Initial Consultation - We listen first, then propose solutions - 30+ Years Combined Experience - We've seen it all and fixed it all - 50+ Successful Projects - From startups to enterprises - 24/7 Support - When you need us, we're there - Human-to-Human Service - You'll always talk to our actual team Our Complete IT Solutions: - Low Voltage Cabling & Network Infrastructure - Security Systems & CCTV Installation - Audio/Visual System Design & Installation - Custom Web Development & Digital Marketing - Smart Home Automation - POS Systems & Desktop Support - Cloud Solutions & IT Consulting Why Our Clients Love Us: "Finally, an IT company that explains things in plain English and delivers on time!" "They set up our entire office network and security system flawlessly. We highly recommend it!" "Best tech support we've ever had - they actually care about solving your problems." Service Areas: - Primary: Dallas-Fort Worth Metroplex - Extended: Nationwide remote support available

Hard-working and FAST. Very efficient, cleaned up afterwards. Friendly…read more Could I have mounted my tvs myself? Sure. But there's no way I could have done them as well, as fast and while saving my back! Worth every penny and then some.

Super quick and clean installation of our Frame Tv. Great results! Highly recommend.read more

AJ was awesome to work with! He helped install my Ring cameras perfectly. Everything looks clean…read moreand flush. Super down-to-earth, great communication, and he really knows his stuff. He even suggested ways to improve my original setup. Polite, fair pricing, HIGHLY recommended!

Great team to do business with, they deliver what they promise. AJ is easy to work with and will…read morework with you on your timeline. Give them a call, you will not be disappointed.

Our alarm was not working so I had Smith Thompson test it, the motion sensor was acting up, I made…read morean appointment, the tech person, Derek came out and we found out that the previous alarm company had improperly mounted the sensor so it finally stopped working, a simple mounting change made all the difference. Great people to have our securty system with.

Customer service is trash. I had a simple question about my alarm system and the agent just wanted…read moreto sell me another service. They hung up on me and I called back to speak with a manager who was unavailable. I still haven't received a call back yet.