Bought a clock on Amazon that turned out to be broken on arrival. Luckily it had a return procedure…read morewhere I could drop it off at Staples. Nice. I simply began the process online and then took the clock to Staples. I've been going to the South City location for years and it a good store. The team there are helpful even though at times it feels a little understaffed. Regardless, the associates do there best too assist customers. So, now I have an easier way to process a return through Amazon should I need. Oh, yeah. Pics...

I had a disappointing experience here. I had a return for…read moreGap that was set up through "Happy Returns" I walked into the store and there is zero signage referencing Happy Returns, and there were no cashiers at the registers to ask. I saw signs for "Amazon Returns", so I hopped in that line. There were 3 or 4 people ahead of me, and one of them seemed like she was returning half of the stuff sold on Amazon. 15-20 minutes later, I finally get to the counter and I'm told "Oh, Happy Returns are over there at the Printing section at the other end of the store." Needless to say, I was frustrated that I just wasted all that time in the wrong line. If you're going to offer a service, at the very least, have some kind of signage directing people where to go.

Great service and efficient, reasonable pricing, and high quality!…read moreHappy with my print order!

High touch / attention, low prices. Can't ask for better than that! We used this business for…read moreprograms for a celebration of life as well as posters for a 5th grade graduation and the quality of work and attention to detail was wonderful.

It was so easy to place my order and get helpful advice! The process was smooth, and they took the…read moretime to answer my questions and make recommendations. I'm on Yelp now looking up the business to send it to my mom. I highly recommend them!

I'm a product designer with very high standards for quality, and visited several local print shops…read morebefore I came upon KK Graphics. Moon's knowledge of his craft was a mile above the rest... he provided expert guidance on choosing among different printing techniques, selecting the right cardstock, and preparing files to produce the highest quality result. I picked up our print job today, and am extremely pleased.

I needed three retractable banners printed and delivered locally within 24 hours. Anton answered…read morethe phone and said he could do it. He kept his word, texted photos to show printing progress and texted upon delivery. Convenient payment link and very smooth to work with. My client was thrilled to have their urgent need fulfilled so quickly and professionally.

Urban Signs was a delight to work with from start to finish! They helped our business finalize the…read moredesign, create mock-ups for approval, and brainstorm creative and affordable solutions for our business needs. The resulting products were beautiful and exactly as planned. The pricing is very reasonable, and the team is amazing. Couldn't recommend this company more!

Great great service! The Shop Manager Prateek helped me talk through options, was friendly and…read morepatient, and made sure he understood all my requests and I had an excellent customer experience with him! We also made sure I walked out with high quality within my budget which is always a plus. Big thanks helping me with my order today I'll be coming back to this location for sure!

This is a complaint specifically about an employee named Ken…read more I had dropped off a very important package and soon afterward realized I needed to retrieve it because the delivery address needed to be corrected. Returning, I explained that I needed to get the package back and Ken told me, "You can go check the back yourself, but I don't see nothin' back there." A pretty strange response. Another employee actually interceded and told him that customers aren't allowed in the back. She went and checked for maybe 30 seconds, returned and said the packages had already been picked up. Ken then told me the pickup had happened at 4:00. But I had my receipt with me, and it showed a timestamp of 4:11. I showed that to Ken and also explained that when we originally scanned the packages, the machine specifically told us the final pickup for the day had already occurred. So I had a pretty good reason to believe the package was still somewhere in the store. I wasn't upset about the overlooked package, either. What bothered me was that when I brought up the time discrepancy, instead of doing his job and investigating it further, Ken became very dismissive and argumentative. He kept questioning why I was still asking about it because somebody had already checked. He repeatedly said, "I don't understand why you're bringing up the time. They already checked, you saw that, right? Yet you're still here talking about it. I don't understand why you keep bringing up the time." I told him very calmly that I wasn't trying to argue with him. I explained that this was an important package and I needed to make sure it went to the correct destination. But he continued arguing with me to the point that I finally just said, "Let's end this conversation," and walked outside. I called FedEx customer service, gave them the tracking number and they confirmed that the package was still at the store. I went back inside and fortunately a different employee helped me. He was very nice (wish I remembered his name), and he found the package in probably 20 seconds. Ken was standing at the next counter when the employee brought it out. I said, "Looks like the package was still here." Rather than apologizing or even acknowledging what had happened, Ken became defensive again and said, "Yeah, but I wasn't the one who looked. I told you that you could go look yourself and then got in trouble for it." Which is unequivocally rude - and bizarre. Now, I would've given this review one star but I need to give the store manager credit for handling my complaint extremely well. He was kind, apologetic and took what happened seriously. He told me this was not how employees are trained to interact with customers and that the issue would be addressed. I told him I was there at 5 PM pretty much on the dot and that he could check security footage. He said he would and I trust that he will. It made an upsetting experience a little bit better and I appreciate that tremendously.

Everything was done great! Best printer around. Trustworthy and dependable! Very.professional…read morecustomer service,

Sarah here is so amazing Her customer service is on another…read morelevel Had a tough situation and she handled it Glad I came here Other UPS stores didn't answer the phone, Sarah did Went in the store and she sets a standard to treat customers

Great service, easy Amazon returns. I walked in and was greeted right away. Scanned my return and…read moredone. They make it so quick and simple. Thank you

I've been a general contractor for going on 42 years. I have dealt with thousands of people,…read morecustomers, businesses, subcontractors, etc. Rozzi Reproductions is one of the best companies I have ever dealt with. They put up with my relentless humor and have always provided me with top notch service! Gerardo and Tom roll their eyes when I walk in, let me do my ranting/raving/corny humor and by the time I get to my office a few blocks away, they email me to tell me my documents are ready to pick up! Could not ask for better service and quality of product. Sharon, Tom and Gerardo have been wonderful to work with. Thank you Rozzi for what you have done for Hargens Inc. over the many years! I'll be in business for 42 more years and will be coming back! Now, if only I can get Gerardo to do it a little quicker next time!!!!

I found Rozzi Reproductions by RM Builders Construction about 4 years ago. I was so deleted about…read morethe great, friendly and quality service the personnel offers. Sharon and Eduardo are A + they never make me wait for my orders, they always have my new prints on time and as I request!! I recommend this company.

I used their fingerprint service. Fast, friendly, efficient, affordable . Very professionalread more

This place is great! Amazing staff and wide variety of services. I love that I can drop off my…read moreFedEx pkgs here. The box rental rates are very reasonable.

I've only been here a few times. No issues at each drop off. Customer service could be better but…read morethey get the job done. Street parking.

I had the misfortune of dropping off an Amazon return at…read morethis UPS location. The woman behind the counter, who was speaking to another customer in a foreign language, rudely said "put it there". While she continued to speak to the other person she printed a tag and half tossed it at me. No acknowledgment, no eye contact, just plain rude. Ironically, it was the other customer who smiled and said "thank you " as I turned to leave.