I don't know if there is bad gelato, but I haven't encountered it yet. That said, Sbrino is the…read morebest gelato I had in Florence, which puts it toward the top of the list of my favorite gelato worldwide.
This tiny little shop has an inefficient system for ordering, which results in more of a line than their should be, and subsequently more of a delay than I'd like in getting the most delicious caramello gelato cone into my face.
However, I find it hard to be upset with them once I am eating the gelato. Eating this gelato makes me very happy, and I would like to come back to Florence and eat it every day of my life until I die, fat and happy.
(My apologies that my friend is in my photo of said gelato. It's the only photo I took of it, and I understand that no one wants to see his silly face, but I really wanted you all to see the gelato.)