Took a vehicle to Coyne's that was eating batteries due to a grounding issue. He spent over 2…read moreweeks, charged over $400, thought he fixed it. It ate another battery is less than a week (was destroying an entire battery cell). Took it to Miller's Auto in Lawrence Park, he found the issue is less than an hour.

I went there to get my ignition cylinder replaced, the car was returned to me with damage to the…read moreconsole, and I'm suspicious that he switched my battery, being that now the lights on the inside of the car no longer turn on when I open my doors. For this he charged me 200 dollars, please go somewhere else

Paid for state inspection on 10/28 and told rear brakes pads needed replaced. Fair enough. Took…read moreEscape home, replaced pads and had the rotors cut. Made an appointment to have it checked and a sticker put on today 11/2. Charged me again for the inspection "because it left the lot". So much for customer service to a NOW FORMER customer.

Back in 2010, I was looking for a car. The salesman ( I think his name was Chris) told me i didn't…read moreneed to see the carfax, and that the 2005 Ford Focus that ended up purchasing had been bought new, from them, and that was the only previous owner. It turned out that the car had actually been a rental car in Georgia and had been in 3 accidents. I didn't find this out until it started having lots of problems recently and I went to trade it in for a new car, and actually saw the carfax report. Seriously unethical business practices, do not buy a car here.

The service was fine. My issue was with the store itself. The store is located on a dark stretch of…read moreroad and there's absolutely no sign in the front to let you know it's there and no lights or signs on the outside of the store!! The only reason I found it was because I saw lights on in the inside bays! Outside you can't even see where you're walking and it's very unsafe. Edinboro, PA store.

My wife and I both took our cars here in the last year. Hers started making loud noises whenever…read moreshe stopped the car. When I pulled off the wheel, I found the bolts on the brake caliper were loose and I noticed the nut holding the hub in place was stripped. I took it to a reputable shop and they found problems with every component installed by Monroe. I recently had my car in for an inspection at the same reputable shop and the wheel bearing installed by Monroe 12 months earlier was not done correctly. The mystery noise that I couldn't find after Monroe did their work is now gone. In addition after Monroe worked on my car, I had to shampoo the seat, console, and door panel as they got grease all over them. If you want to pay too much for shoddy work, take your car here. At least the "mechanics" seemed to be good at taking breaks and smoking pot...