I'll begin by saying that I have never posted an online review for anyone. However, the service and repairs made at Platinum Auto Body definitely deserve one. We got into a collision during our vacation and we found ourselves six hours from home in Erie, PA, the final destination on our trip. (By the way, Presque Isle State Park is a great place to visit!) I searched online for auto body shops and selected Platinum. Since I'm not from Erie, I had no idea what to expect when I arrived at the shop. Having never needed any auto body work done before, I was really counting on the owner to be honest with me. Needless to say, Platinum got the job. Two days later, we left in a rental car to go home. Leaving our car behind in Erie, six hours from home, was unsettling to say the least. Our insurance company became a huge source of frustration and it took far longer than we or Platinum expected. Eventually we returned to Erie to pick up our car. Eric and his staff did an outstanding job! Eric and his wife maintained dialogue with us throughout the process. The front end of our car looked like new. Eric was very adamant about using only Subaru parts and I appreciated his persistence to get the proper parts. A week after returning home, I took the car to our mechanic for its annual inspection. The mechanic, in business for nearly 50 years and one who pays close attention to detail, wouldn't have known it was hit if I hadn't told him. He was very impressed with the work that Eric had done, even pointing out some of the subtle details that Eric had shared with me when we picked up the car from his shop. The mechanic said the paint job was very well done, commented about the paint's quality, and told me that I wouldn't have gotten a job done that well in our area. While in Erie, I was wishing we could get the car home to get fixed (and for the convenience of not driving six hours to pick it up). As it turned out, Platinum Auto Body was the best place to take my car! read more