I badly clogged my kitchen sink drain, exhausted all DIY options until I gave up and called RN…read more Rick was fantastic and was able to fit me into his schedule on short notice. Very friendly, professional and knowledgable. He saved my weekend. I highly recommend their services. A+ all around.

In rather short notice, Rick replaced my kitchen faucet with one I provided in a quick, competent…read moremanner and it works great! The price was also reasonable!

Our old AC was getting "tired". Still working but had a tough time keeping up cooling wise. Also…read morenoisy. Got several bids and Keith was right with the others but Keith was by far the most professional and explained everything very thoroughly. Very neat install and he combined our humidifier drain with the AC drain hose into one...neatly installed. Only bummer here is that I could only give Keith and Co. 5 stars as they deserve 10 stars.

This company is great to work with. Keith and all of these men were professional from start to…read morefinish. We called them to look at our furnace, they were honest about the cost to repair and the cost of new. We chose to go new because the furnace was older and we knew we would have more problems. The costs were explained up front, we knew the start date, plans were made. On the day of the install, the men came in, put down plastic runners to protect my floors from their work boots, and did the job with a minimum of disruption to my day. Then they hauled all the old furnace and trash away. You couldn't tell that they had been there, except for the quiet hum of our new furnace. We highly recommend them!

We were having trouble with our electric flickering in the house. Brett answered the call and…read moreimmediately came to diagnose our issue. It had to do with our main connection in the house. Brett took care of the issue along with all of the communication with ComEd and the county to get the line switched. Brett did great work and had clear communication and a fair price for the project. We have recommended him to other neighbors and they have been happy as well.

Brett & team took on a big project in our old Rockford home and did an incredible job. Really…read moreappreciated how transparent he was about costs as the project went on and especially happy about the quality of work. We're happy to have found our go-to for electrical work in Rockford. Highly recommended!

Work was excellent! Craftsmanship was great and even added color lines for hot and cold water. I…read morewould recommend this plumber to anyone who needs your plumbing completed in a timely manner. Dave was very professional and friendly, too.

I moved in December and hadn't been in my new home two weeks when the sewer backed up. When…read moreNorthern Illinois Sewer arrived, they asked where the sewer was located. I had no idea! The employee grabbed a snow shovel and quickly found it. I found the service to be prompt, and the employees to be knowledgeable and courteous. I have already recommended them to a friend.

I called Ace and pointed you large openings around the panel/box some large enough for a squirrel…read moreto get in. Ace said he would be here to close openings in wall around the panel, gaps after the 3 day weekend . The electrical panel is not labeled either. His workers did do a lot of good work finding faulty wiring - why throw it all way by not doing basic code work? Went through my trash to look for panel with the labels, box there but not the labeled panel. My friend who is an electrician just shook his head and didn't even want to touch the box.

Ace Electric accepted the job of doing the electric for our above ground pool and came to do the…read morework and when he got here refused to do the work and left us hanging. Told us we needed to drain the pool and take it down for him to do it which wasn't the case at all. This business is very unfamiliar with electrical requirements for pools. Would NOT recommend this business to anyone.

I contacted Bock Electric to install the necessary outdoor electrical for my new hot tub! Gary and…read morehis assistant were fantastic! They did great work. It looks good, and great quality. Gary also fixed a problem left by my home builder! They were very prompt. He told me they'd be at my house at about 8:00am, and it was 8:00 on the dot when Gary knocked on my door. Very professional. I was extremely pleased with the work and service I had done and I will use them for all my work in the future. Would definitely recommend.

My wife and I have an old craftsman bungalow that had a hodgepodge of wiring added over the years…read more With the addition of central air, a dishwasher, and electric washer and dryer it was time to upgrade the panel. We got a number of quotes that were either way too high or way too low and kept looking around until we heard about the excellent work that Gary does. A couple of conversations and in person quote, we were convinced of Gary's attention to detail and passion for his work. He got the job done in two days and did an excellent job. We are very satisfied and would highly recommend him for complex jobs on old houses where you don't trust just anyone to do the work.

I needed a plumber to repair /replace my spigot (which I unsuccessfully tried to fix)…read more Not having a "go to" plumber, I went onto Google to search for people. Tactical plumbing had a lot of positive reviews and that is always a good sign! I called and Aaron picked up, he was friendly, communicative and professional. He told me he could come out the next day to fix my issue. Gave me a verbal estimate, which he held to at the end of the small project. Aaron arrived in the window of time which he said he would. He even had to leave to go get the correct part number, but was only gone for minutes. All in all, he was quick and seemed to perform quality work. The paperwork said his work had a 30 day warranty, which is reassuring. I also asked him a barrage of questions about the spigots and also some other things having to do with valves on my faucets (for some potential future work)....He was very transparent with me and took a few minutes to share with me a ton of useful information which I found very helpful. I am big on customer service, the little nuances are what does it for me, this company has employees that look you in the eye when they speak, they give you a firm handshake at the beginning and end of the job, and they follow through with everything they say they are going to do. Would recommend Tactical to anyone needing a plumber.