I have purchased several pairs of glasses from Kyle and he has been nothing but exceptional. His…read morecustomer service and level of detail is second to none. He works with me to ensure my glasses fit my need and not the masses (even if he thinks my excuses are lame....HAHAHAHA). I would go to Kyle 10 out of 10 times!!

Great Customer service !! Awesome attention to your needs. It's a small store, but the owner…read morepersonally takes care of you and makes sure everything is just right.

I was evaluated by dr Peterson. He was thorough but lacked any personality. I feel he gave me a…read moregood prescription but I also feel he didn't care if I got a good one or not. My contacts are good. But I think I could have gotten better with the other dr there. Dr ho is amazing. Next time I go there I will be in Dr ho care. He was the best. I will say that my contacts cost 360 dollars ther even with my vision insurance. So they are not cheap. I feel like you could find someone else. I will say the support staff are amazing. Super nice people.

Overall great experience with everyone in the offices! Purchasing items went smooth and easy…read morecompared to other commercial eye doctor offices that I have gone too.

I am wowed! I highly recommend Pro-Style Optical - especially if you like unique frames! And the…read morequality of the lenses surpasses any glasses I've owned - providing excellent vision. I had searched in California for colorful and interesting frames, (striking out)! and was delightfully surprised to find an incredible selection right here in Lubbock! Silvi Putnam offers the most thorough service and possesses the training and artist's eye to know what shapes and colors fit you best! Bring your prescription with you, and be ready to be wowed!

This is the finest experience I have ever had purchasing glasses. Sylvie Putnam, the owner and…read moreoptician, offers expertise that guarantees the most thorough and comfortable fit possible. She has extensive current training enabling her to offer a number of specialized services for individuals with unique visual needs. This includes modifications for glasses for motorcyclists, people experiencing glare problems, etc. The store has an astonishing variety of frame styles unlike any others I have seen. Finally, Sylvie Putnam treated us with courtesy, complete attention, and honesty when we purchased new glasses. She also worked very hard on repairing a pair of glasses, charging a price much lower than we anticipated. We have complete confidence in this business and will be buying all our glasses here.

I went to Stanton Optical in 2023 and didn't feel welcome. The staff seemed cold. Didn't want to…read morehelp me at all. Took forever to get my glasses and then had problem with them. So this time I gave them another chance. It took 3 weeks to get my glasses back. I walk in stood there for a while to be noticed. I gave my name and I ask was my sunglasses in. No answer. I ask again no answer. I ask for a 3rd time and the woman snaps back at me for asking. When I ask a question I expect an answer. She spoke to me as if I'm a kindergarten. That broke me from ever going to Stanton Optical again. No courteous they are not polite. Made me feel like I inconvenienced them. Next time I will take my money elsewhere. Im giving them a star just so I can write this rant otherwise I wouldn't give them a star.

terrible customer service... we were directed to go to the back to check in for our appointment…read more The worker was there on the phone with a customer but did not acknowledge us at all. she then got off the phone, still didn't acknowledge us (mind you we are standing at the desk in front of her). We continued to wait for 10 in front of her desk with out her even looking at us. she was rude the whole time during our exam and not very professional. Go anywhere else but here, they have a lot of open spots available for a reason.

I would highly recommend coming here, the eye doctor was great and Juan the assistant manager was…read moreso friendly, helpful and efficient. The process was quick and easy, and I got a great deal on my exam, contacts and glasses.

Our schnauzer chewed my glasses into piece. I brought them to Eye Glasses World hopeful but…read moredoubtful they could be repaired. I showed them to the very nice young lady at the repair counter. she said give me a few minutes and I'll see what I can do. She returned with my glasses looking as good as they had before our puppy chewed them into pieces! Then she said she wanted to re-fit them to my face. To my amazement when she finished adjusting them, I asked her how much I owed her and she said no charge today. I simply can't get over the whole experience! And, I can certainly tell you where I'm going for my next exam and new glasses when the time come! EXCELLENT FRIENDLY FAST CUSTOMER SERVICE! I can not say enough about how pleased I was!

The staff goes above and beyond to take care of our kids glasses. They always smile and say hello,…read moreand ask if the kids' glasses need an adjustment.

This is my first experience with Sam's Club Optical and it was great. They have a really good…read moreselection of designer frames. Staff was very friendly, helpful, and knowledgeable. Didn't hover and wasn't pushy while I tried on frames. Let me take my time and seemed happy to answer questions. The price I paid for frames and latest high quality lenses was fantastic. To top it all off my glasses were ready days before date I was given at purchase. Sweet. I have been in once since to have glasses adjusted and that went perfectly, too. I am very pleased with the whole experience, love my new glasses, and definitely be back for the next pair!

Eye exam and glasses. Not much of a wait time and dr was…read morevery informative. Front desk person at check out wasn't your usually friendly Texas employee!

I went to this optometrist for years and I always had great service and customer care From start…read moreto finish. However in the last couple of years it has been the worst. Turnover every time I contacted them or went in. On one occasion my glasses that I had not even wore myself were on one of the workers face as she was asking the other employees .."how do I look?" Then I was called back to try them on. When I asked the same person that had been wearing my glasses how were they? She acted dumb. Come to find out my bifocals were never put in the lense .. when I have been wearing that same proscription for years. In addition, I was asked to pay an additional $100 dollars plus to correct their mistake. the excuse I received "we don't know you wear bifocals and you didn't tell us, you had to let us know." ( I thought the prescription was written out or in the system from the examination from the Dr) "No we don't look at that" ???? I tried again a year later only to be put on long holds and a balance that I didn't even owe. side note: I have insurance I always pay my balances and I've been having to use readers for 2 years alongside my old glasses with no bifocals) No call backs, no communication. I love the Optometrists, but the front desk staff and management needs some training and learn office etiquette. Disappointed