Melissa from Bello Haven has went above and beyond to fix the issue. And worked on making right…read more Thank you for helping me out with this situation.

***just a little update. I filed a dispute over the charges and after the investigation, I was…read morerefunded. The owner refused to do the right thing and out right lied about the whole situation and I got all my money back, so she can't say my review isn't accurate*** Spent almost 1000 on hair that had to be removed not even 2 weeks later. This review is specifically about the owner Melissa Kelly/Higman. Just be advised the work you see online most likely will not be the work you actually get. The owner has reviews that state this removed. Horrible customer service and the owner will ignore you if you reach out to try and have any issues corrected. I reported them to DORA and the bbb and now have to go to court because the owner refuses to refund my money even tho all the hair they installed had to be removed within 2 weeks. The ktips they installed were painful and actually caused breakage to my real hair. I have spent almost another 1000 to fix what they've done in the past month. Owner can't ever admit to wrong doings and everyone who works here talks about the customers, if you think they don't talk about you after you leave jokes on you. Almost all the stylists that worked here originally have left because of the owner and the toxic work environment. If you are spending your money go somewhere that they will appreciate you and treat you kindly.

Amazing stylist. Talented and kind. I couldn't have had a better hair experience - I felt heard and…read moreSara was able to make sense of my hair requests. . I appreciated the ambiance and culture of the salon as well. Thank you, Sara!

Just a wonderful experience! Great haircut And I can't wait…read moreto go back!!! Sara is amazing!

I called the salon on a Sunday to see if they had any appointments available. The owner, Lisa…read morepersonally called me back and set up a time to meet with me that day. We spoke at length about what I wanted to have done and Lisa made my hair look exactly how I pictured it in my head. Lisa transformed my hair from dull and boring to vibrant and easy to care for. Not only was I satisfied with my hair cut and color, Lisa's charming personality made the time we spent together really enjoyable. She's funny and we shared many laughs. I highly recommend you support this locally owned and operated business. Lisa and the staff at You-Nique Salon and Spa can transform you into the beautiful person you know you are.

I Adore this salon, and Lisa! I called Lisa on a Saturday, because I recently had my hair done by…read moreanother stylist who turned it brassy, and I'm getting married in a few days- I needed a fast fix. Lisa offered to get me in on a Sunday, since I work weekdays till wedding. So accommodating! I was even offered drinks and snacks! She asked me several questions about my perception and vision for my hair and desired blond tone. I couldn't say platinum highlights enough! I truly wanted platinum, and recent stylists were unable to achieve this. Lisa's technique for foils is extremely delicate and detailed, per my requests of the way I like highlights to lay. Once finished, I had my platinum highlights! I absolutely love my hair again!!! I couldn't be happier, and I am now hooked to this salon and Lisa!

Avoid Jodie at all costs. I can't speak for any of the other hair dressers, but definitely don't…read moresee her. She is perhaps the most un-friendly person I've ever met and she absolutely botched my hair. It looks so much worse than it did before I came in. You would be better off going anywhere else

Loretta is amazing @ sugar waxing! She is very knowledgeable on how the sugar works to remove hair…read morein unwanted areas! Makes u feel comfortable

Nice people, Robin did my cut and beard trim. She was good to talk to and the haircut is great!read more

Jennifer was lovely, did a great job on my color and was super easy to schedule an appointment…read morewith! And the "vibe" was warm and low-key. As I "cooked," I was touched to see another stylist literally walk outside and help an older woman get out of her car.

Decent price for a decent haircut. I will definitely return for a trim. I love the decor and it's a…read morenice touch to offer a beverage. Located in the heart of downtown FOCO.

Bad experience here and it just kept getting worse…read more First I booked an appt with Jess a level 5 and who specializes in short hair cuts for 12pm. I put in the notes for someone to please give me a call with her prices as they didn't show up online. Someone calls me back a couple days before my booking to confirm my appt, but nothing about pricing. They never read the notes. Then, someone calls me again the day before my appt trying to confirm it for 11:45am. So, I call back to let them know that's incorrect but it goes to voicemail and I leave a message. Day of my appt, I'm called 2 hrs before my appt not to confirm my appt is at 12pm (nope they never returned my call) but to tell me my stylist is sick and can't do my appt. Not very professional in my opinion considering they want 48hrs notice or they charge you. I understand life happens, but we all have lives with things happening. Maybe be more lenient on your cancellation policy if you can't uphold it yourself. Now, I'm frustrated as they have poor communication, get details wrong, and cancel last minute with no comparable options and no other offer to remedy this. So, they cancelled my appt less than 2hrs before my reservation. Which is ironic considering they make it very clear on their website that they will charge your card (that you have to give in order to book your time) if you decide you need to cancel within 48hrs. On top of that, they offered to reschedule me with a level 1 stylist that specializes in color and long haircuts. Not comparable AT ALL to what I originally had booked. Then they tried to book me with the same sick stylist the next morning....so you couldn't give me more than 2hrs heads up that she was sick but you're betting that she'll be all fine to cut my hair less than 24hrs from now? Nope, not risking it as I've already had to rearrange all my plans because I work a lot and this was the only day off I could do. Very disappointed in how this all went down from start to finish and would not recommend booking here. Wish I would've booked literally anywhere else as they did nothing to help other than offer me the same sick stylist who'd probably just cancel again or a stylist who isn't specialized for what I needed.

Elle Keplinger did my wedding hair and the entire process was fantastic. Her price was very…read morereasonable and included a pre-wedding hair practice style. When we met I showed her pictures of what I was looking for hair wise. She listened to what I wanted and encouraged me to be picky and speak up if I didn't like anything. When it came to makeup I told her about when I went to Sephora the makeup artist made me look like a beauty pageant contestant, not the look I was going for. Elle made sure I looked natural and fresh, just how I wanted! Wedding day was crazy but she was professional and was able to do all the hair and makeup for my bridal party. She also did a great job on my mother and sister's hair as well; everyone looked amazing! She encouraged me to get glam fake lashes, which I never tried except for the practice day and I am glad I went with those. They look so fabulous in the wedding photos. She also did a great job in adding my hair accessories: veil and flower crown. I danced the night away with fantastic hair and makeup, thank you Elle!!! I highly recommend her for any events that require amazing hair. The price was great, she was so friendly and kind and very professional. (You can also look her up on the Style Seat app).

Love all the color melts that Courtney Wright's done for me over the years, root touch ups,…read morebalayage, crazy fun color changes, the works! If you're looking for an absolute expert in vivid color designs, she is hands-down your girl! Side note: she has good music to jam to! You can also find her on FB: Vivid Hair Designs by Courtney

I gave Erica my business, and the business of all 3 of my kids. I just spoke to her to let know…read morethat my daughter and I got split ends from the last cut due to dull scissors. I wanted to make sure she had sharp sheers the next time we schedule. Instead of agreeing to make sure they are sharp, she told me to go somewhere else to get our haircut. WEIRD! I don't recommend Erica at all. She also frequently cancels appointments bc of "illness".

Super cute and clean place! Got my hair lighted and toned by erica and she did amazing! Shes also…read morevery nice and professional.