Sleep on a park bench or pitch a tent, but do not use this company! Our rental was grossly…read moreoverpriced, reeked of mold and HAD NO HOT WATER. The so called "repair man" showed up 7 hours late, was clearly unqualified and high as a kite. He watched You Tube videos to try to figure out the hot water heater, but accomplished nothing and left. We had no hot water for the entire extended weekend we were there. There was no solution and both VRBO and ADOBE bucks did not rectify the matter. HORRIBLE!

For over a month asked for early check in, check in listed at 5:00 PM! They wouldn't even try…read more Drove to house at 3:00 and cleaner was just leaving and said no problem. I had Adobebucks person on the phone and handed the phone to her and said please tell the boss at Adobebucks what you just said about us checking in and leaving bags as we had a 5:00 rehearsal. It was difficult and they were not nice about it. Then, they preset the air conditioning to shut off at 11:00 PM and not turn on again until 7:00 AM and it was hot! Daughter had an asthma attack because of it but they could care less. It was all about the owners wanting to make more more money at our expense! I'd find someplace else if I were looking in St. Louis again. The rate was also twice as much as another 4 bedroom we rented a 1/2 block away for the wedding! No value, no decent check in, no air conditioning at night and no customer service, accomodation or even apology!

I rented in collinsville 2b 1.5 bath for two years I was in desperate need of a home it was very…read moreeasy to get moved in with the showing and being able to move in quick, as far as wear and tear I only had small issues an it was just a phone call and by that same day or with 24hr the maintenance would be out fixing it. I had no issues with this company and if ever I need to rent again they will be at the top of the list thanks Hartmann rental:)

Still waiting on them to replace my window, it's been months. They keep coming to, "fix" it and…read morethey never actually fix it.

I have been renting from Monik inc since August 2017. I am actually puzzled by the negative review…read morebelow. To be honest, I can't believe it because my experience, and my neighbors' experiences with her have been amazing. To begin with Afsaneh is a sweet, intelligent, conscientious and warm lady. My apt had a lot of maintenance issues to a degree that I felt bad to contact Afsaneh when my housemate and I moved in at first since I contacted her too much (Squirrels walking above my room, pipe drainage issue in the bathrooms and the kitchen) However, Afsaneh was more than professional. Whenever I contacted her to report the issues in the apt, she dropped everything and came to the apt and fixed the place as soon as possible (she took her actions immediately). And yes. No charge at all! Besides, before the Christmas season of 2017, she also has given her tenants Christmas gifts as well (What kind of a landlord would do that?) Both my housemate and I really have loved our time at our current apt. I've moved many times since college (more than 9 places). However, I have not seen any better landlord/landlady than Afsaneh. She is professional, and she treats you as a human being. Afsaneh once told me that she tries to treat people as she wants to be treated and that she tries to make sure that every tenant lives in a well habitable place). This is all true. She really lives up to her words in my opinion. Both my housemate and I have enjoyed chatting with her and spending time with her. And Afsaneh also took us out for teas at her son's cafe as well. It was very pleasant. There are many tenants here who have rented from Monik INC for many years because of Afsaneh. In addition, 7515 York drive property is very nice, pretty, and well managed as well. I highly recommend you to rent from Monik inc (Afsaneh).

Afsaneh Razani (the only member of Monik Inc) took over our 6-unit building in St Louis City from…read moreSavoy Properties, around eight months after we (Tenant 1 and Tenant 2) signed a 12-month lease with Savoy. Savoy, based on our brief experience with them, is a great company, and the contrast in management styles was uncanny. Here is an abbreviated list of problems we experienced with Monik Inc, ranging from minor to unacceptable. We feel taken advantage of and were at the mercy of Razani's pervading incompetence as a landlord, and as described later, emotional volatility. In detail, 1. The only means of contacting Ms Razani was calling a landline, and the only means of paying rent was via mailed check, so it was impossible to have any kind of significant paper trail or proof of payments received. Repeated calls (long prior to the 30 days before the lease end) to her asking for the renewal notice would result in her promising to send one early, which never happened. When Ms Razani eventually sent the renewal agreement, no contract was included with it, so it was signed with the understanding that the renewal would be for the original contract we'd signed (with Savoy), with a small increase in rent. Rookie mistake! 2. Our contract with Savoy included a refundable $200 pet deposit. Ms Razani was apparently not aware of this, and when time came for us to move out, she insisted she did not owe it to us as "Monik charges $25 pet rent, so you saved money". No lease we saw or signed said as much. Our interactions with her were difficult enough that we simply let it slide in the hopes that we would get our $500 security deposit back. 3. We were late with rent once (forgot to stamp an envelope, so the check was sent back), so paid an extra $25 late fee, which we handed to Razani in person at her Clayton office. Upon moving out, Razani declared that we owed a further two $25 payments for late rent -- which she had never demanded during the 18 months we rented from her. For all our knowledge, rent checks were mailed and received in time. 4. We ended up renting for a further month so Tenant 2 could stay an additional few days past the lease's end. During this time, the apartment was cleaned by Tenant 2. Ms Razani performed a walk-through shortly after Tenant 2 moved out, called Tenant 1, and declared all fine apart from a) a missing gate opener (which was subsequently found and mailed back) and b) the fridge not being entirely clean. When the Tenant 2 called her to sort this issue out, Razani brought up that some cabinets had not been dusted. In the same conversation, she assured us that out security deposit would be returned within 30 days, and to call if it had not been sent out. About a week later, Razani sent Tenant 1 a furious, bewildering text message, with pictures of streaks in a bath tub, some crumbs in the freezer, fluff in a heating vent, and dust in a cabinet under the sink. No coherent explanation or decision was included in the text. When Tenant 2 called to find out what was going on, Ms Razani was audibly upset, ultimately declaring, "you think I am a stupid immigrant!". Ironically, Tenant 1 is an immigrant too, but Ms Razani never bothered to find that out. 5. We ultimately got our security deposit back, which is why this isn't a BBB complaint, just an unhappy review. We paid Razani $14,505 in rent over eighteen months, never defaulting. We were quiet, respectful, non-smoking residents who informed management immediately any time there was a maintenance issue. No fixtures were damaged during our stay. Monik Inc threw this back into our faces and treated us in a thoroughly confusing and unprofessional matter. Ms Razani should either hire additional staff to help her with organization, or only rent to friends and family who can tolerate her shortcomings as a landlord. If this is the treatment given to good tenants, and Razani does not improve her management style (perplexingly, Monik Inc has been in business for 25 years), this company will be left to deal with empty apartments and bad lessees. In summary, it is advisable not to rent from Monik Inc. Do rent from Monik Inc if you want your renting experience to include: -A filthy, moldy, seldom-cleaned basement laundry, with stairs to it permanently covered in slippery leaves and/or ice during fall/winter -A landlord unfamiliar with email and online banking -A landlord unfamiliar with the contents of your lease agreement -A landlord unable to notify tenants in a timely fashion about renewal agreements and late fees -A landlord unwilling to return security deposits in a timely fashion -A landlord unable to remember or look up their tenant's name -Being treated in a way not commensurate with a formal business relationship -Paying $800+ a month for all of the above.

I have worked with Amy Gordon at Hermann London for almost 10 years. She is my real estate agent…read moreand property manager. She is efficient and thorough with all of her transactions.. She is also empathetic and focuses on the business aspect of my rental properties as well as the tenant needs. She is always a helpful bridge to find solutions that work for the business and our tenants. She manages the tenants and renovations with an exceptional eye for detail. She can help you evaluate properties for investments with her knowledge and expertise being in that business personally. I would highly recommend her if you are looking for someone to manage your properties or needing an agent to sell/buy properties.

Amy and the company she works for was amazing !! I loved here for 3 years and anytime we needed…read moremaintenance it was fast and easy and Amy made sure to go out of her way to get it done ! Also our deposit that we got back was fair which is rare these days with these companies . I would def rent from this company again .

My experience with the professional staff at groves properties was outstanding…read more Maggie Minton has been exceptional. I will continue to refer friends and family to Groves property because of Maggie. Thanks for your support this year Maggie. Also, when I needed anything fixed or help to move something, Howard was there. He made sure the company set up the washer and dryer, timely. He is friendly and really capable of fixing everything. Howard is an asset to Groves property.

Brendan and Austin were always wonderful to work with. We love living in our 4-family apartment in…read moreThe Grove. The area, neighbors, and easy commute have been great! Howard, the maintenance man is so diligent and responsive. Grove Properties allows pets, which was important for us. But, the best part of our house is the ability to plant our own vegetable garden out front.

Kristen Campbell helped me find the home of my dreams and she made the whole process effortless!…read moreShe is very professional and responded immediately to any concerns that I may have vocalized. She demonstrates a high level of knowledge and I highly recommend her!

Sold our house in 1 day. These women are sharp, consistently available. Seamless sale of our home…read morefrom far away. Highly recommend.

I have a vintage condo in the, Tower Grove East neighborhood of St Louis, thanks to Garcia…read moreProperties. When I made the decision to move back to STL from suburban life in IL, I knew I wanted to use Garcia Properties as my agent. I support several of their restaurants along Kingshighway and like how they truly believe in the city. The day I stopped in to start the process, I met with a young lady (forget her name) and she asked a variety of questions. She then matched me up with, Stefan Kelly. When we met, I told Stefan I wasn't under any time frame. My goal was to really find the perfect match. We worked as a team, I searched Zillow and followed other listings as well. I started out wanting a bungalow or some type of small house. Then I started looking at condos, as a possibility. Once I did that, I knew I was on the right track. Once I found the one that meet all my needs, Stefan and the Garcia team made it a reality. So, if you're looking for your first, or a new dream home, I highly recommend Garcia Properties.

Bridgette Fyvie represented me in the sale of my Princeton Heights home and I can't imagine the…read moreprocess going any better! My 90+ year old home had a few things come up on inspection that needed to be cared for quickly. Bridgette had contacts for everything. She coordinated getting some estimates and even met up with the companies when I couldn't be there. She was very communicative during the process and honest in her feedback. I highly recommend her!

A complete absence of professional integrity, decorum, and basic respect characterizes the conduct…read moreof Joel Svoboda. My interactions with him regarding the property at 1414 Grant Rd revealed an alarming disregard for ethical standards and public courtesy, a failure subsequently compounded by the evasive posture of his brokerage, RedKey Realty Leaders. Prospective clients would be well-advised to seek representation elsewhere. Formal ethics and professional conduct complaints regarding these violations have been officially filed with both the Missouri Real Estate Commission and the St. Louis Association of REALTORS.

Jane was amazing! Her approach was both professional and personal…read more We haven't been in the housing market for 18 years. What a pleasant experience!