I would highly recommend Floor Coverings International of Melbourne (Florida). They installed a…read morebeautiful laminate flooring project for me. It turned out wonderful in less time than they've expected with beautiful craftsmanship. I would highly recommend them.They also offered an 18 month 0% interest which was a great deal as well. They're pricing was very fair, as I compared it with a couple of other contractors. They also left my house in excellent condition. Thank you so much for a great project

Deceptive billing, silica dust disaster, and legal threats…read more This review is for: Floor Coverings International of Melbourne, FL (321) 499-2658 1270 Lake Washington Road Ste B Melbourne, FL 32935 Arthur Layman Tamara Whiteaker What started as a straightforward carpet replacement on our stairs turned into one of the worst contractor experiences I've had. Here's the full picture: Scheduling: Installers no-showed on the first scheduled date with no proactive communication. I had to call after they were already outside the arrival window to find out they weren't coming. Tile demo and dust: When installers discovered tile under the carpet, we were quoted a "worst case scenario" additional cost of $1,600 on top of the original $1,414.47. What they didn't mention was that the demo crew would leave every surface in our entire home -- upstairs, downstairs, soft furnishings, drapes, and our HVAC system -- coated in fine silica dust. No containment, no warning, no protection of any kind. This isn't just a mess, it's a serious health hazard. Even the lead demo worker acknowledged as he was leaving that he wouldn't be happy if it were his house. "Making it right": The company promised to make it right with a cleaning and a painter for the damaged walls and stairs. At no point during this process did anyone mention we would be charged for these remediation services. We have doorbell camera footage of the painter telling his worker that the flooring company was paying him -- not us. The cleaning was incomplete, with silica dust remaining on soft surfaces and in the HVAC. Surprise invoice: After carpet was finally installed, we received an invoice with a painter line item exceeding $1,000 -- no prior quote, no agreement, no breakdown. The work took under 2 hours and does not look good (bad sanding, one coat of paint - see through). We are going to get quotes to have it redone. The owner also revealed $200 of that line item was his personal fee for "coordinating" the painter. Threats: When my husband called to dispute the painter charge, the owner threatened small claims court if the full invoice wasn't paid within days, rather than engaging in any good-faith discussion. We are willing to pay what we actually agreed to despite the damage done to our home and belongings. Instead, we've been met with threats. Arthur failed to provide itemized cost breakdown as requested. Arthur failed to provide contractor license numbers as requested. Arthur subsequently sent a second threat for small claims court, followed by a threat to file a lien against our property. I mailed a letter and check for $2,329.14 (the total for what we had actually discussed), which was cashed. Arthur sent another letter threatening small claims again for the painter line item. On top of all of this, the carpet on the stairs looks like garbage. It is shedding all over even after vacuuming, the corners are popping out. We purchased the most expensive carpet option he showed us. I would give anything to go back in time and just leave the old carpet. This has not been an improvement to our home. This has been a nightmare.

Adam did a great job installing a bathroom vanity cabinet for me. He showed uo on time, got right…read moreto work on tearing out the old vanity, and was very knowledgeable about other aspects of the bathroom project. He is also experienced in other types of repairs and installations, so I will definitely be calling on his skills again. Bonus--he gave a fair price quote! Thanks Adam.

From the owner: We take pride in every project. We enjoy listening to our customers, and we believe that…read morecommunication is paramount, with 20+ years of experience We can guarantee the quality of our work

This is our second time working with these folks--my mom absolutely adores them. They definitely…read morecarry high-quality products, though they're on the very expensive side. In our opinion, what she paid wasn't quite worth it. That said, she is somewhat happy with the outcome. However, there were a few disappointing issues. She ordered a beautiful porcelain marble tile, and was told they'd take care of everything. She ended up with extra boxes and was later told they would not take them back--even though they originally said they would. The installation process also came with several delays and excuses. While the job was finally completed, there were unexpected extra costs, including hiring a plumber--something that was never mentioned upfront. My mom is older, but she's still sharp, and it's frustrating when promises aren't fully honored. It's important for businesses to stand by their word, especially when working with seniors.

Too bad i didnt read these reviews first, shame on me! I gave them one star for the selection of…read moreflooring, thats about it. I do believe he purposely didnt tell us the entire process nor the EXTRA cost associated. We were only advised we would need to add levelling to the tiles for the laminate install, you know to smooth out grout lines, OK.... Levelling!! No discussion of possible demolition. Yep, thats right, we have to rip ALL the tile up (its half our house). If not done, we compromise the flooring install and warranty.. These people, supposedly, have been in the flooring business for YEARS, then you know the process. You should have been transparent. Not screw people over after buying a floor and paying for installation, throw additional cost of $4-5K (Floor Prep charge!!) in order to get your flooring done...Disgusting!! Best part, the installers (private contractors), apologized and said they've had this issue(complain) from Flooring America several times... So, that just solidified what type of business this really is. TRASH!! UNPROFESSIONAL!! UNTRUSTWORTHY!! DONT BE SOLD ON 'FAMILY BUSINESS'. If you do go with them, ask questions, do not assume, they DO NOT care about you, only $$. They will not offer information to you! I would not recommend them to anyone I know.

I personally worked for Shawn Stanley (owner of ALL IN TRIM AND PROPERTY RENOVATION) for two years…read more I literally can not count how many jobs we got kicked out of or we simply walked away from without finishing. Shawn is ONLY interested in your deposit. He has absolutely ZERO intention of completing your job. Once he has your money he will immediately start the demo. But thats when you're hooked. Once the demo is underway your house, bathroom, kitchen is torn up and totally unusable. But it happens quickly giving the home owner the confidence Shawn is on top of things. But that's when the problems start. If Shawn shows up at all he is usually so intoxicated he can barely walk. Eventually he stops showing up and stops answearing the texts and calls. The reason is he has blown through the deposit (which he claims is for materials) at the nearest strip club or bar. The saddest part is he claims he works for/with his brother. Who is literally the BEST custom home builder in Brevard County. Shawn has absolutely NO BUILDING LICENSE to operate in Florida. He has NO insurance only a LLC. He does not even have WORKERS COMP, leaving the home owner potentially liable if someone gets hurt on the job. Shawn has had Code Enforcement shut down jobs delaying work for weeks or even months. But somehow he still takes jobs from unsuspecting people. Do YOURSELF a favor and Google Shawn Stanley !!!!!!!! I STRONGLY suggest you avoid this poor excuse of a company.......Your welcome. if you need anymore evidence of the character of Shawn Stanley, we got a job to renovate a master bath in Viera. Full demo, move plumbing, all new shower tile and floor tile, paint, add wall add a pocket door etc etc.. Shawn and I did the demo on a Friday. Saturday, Shawn went back with someone else. The home owners were having a birthday pool party for their 11 year old daughter. Shawn got so intoxicated he dropped his pants and proceeded to urinate on the pool deck in front of a pool of 11-13 year old girls and their parents!!!!!! You can only imagine how that was perceived. NOTHING I HAVE SAID IS FALSE OR EXAGGERATED

We were very pleased to have found a local to do our home renovations. The owner, Shawn,…read moreconfidently stated that he could accomplish every item on our list and asked for a deposit. I would not recommend giving him any money until the job is completed to your satisfaction. He allowed 3 men we had never met into our home (when we weren't home) to begin a job that we had discussed doing last on our list. We arrived about an hour after they did to find our living room dismantled and painting happening inside our home when he was supposed to only be doing work in our garage. Our entire home smelled like pot and the job they did was actually terrible. We had a day of no one showing and after a week of sporadic work being done, I personally spent about 15 hours painting my own home just to get them out of our house. He spoke like he was knowledgeable about things he clearly did not have any clue about and we ended up with a door ordered than we can't do anything with. We canceled the other jobs he was supposed to do and found someone else to complete them. Every single aspect of dealing with Shawn was unprofessional and a total nightmare. The only positive thing we can say about our experience with Shawn is that his employee Tim showed up every day and did his best work even when it was clear Shawn should've been the one handling all of the issues. "Would not recommend" does not quite cover our feelings about Shawn and his company. Would not wish this experience on anyone.

Thorough, fast appointments, and they charge a reasonable rate. I'e used them 3 times now and…read moreready to schedule my 4th annual cleaning.

My carpet needed to be replaced 10 years ago. It was (is) really bad, but my lease says no pets and…read moremy (awesome) landlord let me have a puppy 9 years ago who grew into a wonderful boxer boy. I did not want to press the issue of the bad carpets since he let me have my boy. My dog got sick and died recently, lots of floor problems as a result. Now I have a new boxer puppy and the carpets and tile are worse than ever. All of this to say Linky's had a very big job even before the new pup and house training "mishaps". Well, let me tell you, they amazed me. Truly. Bastian and his co-worker did a wonderful job. I can't speak to value because I did not get other quotes, they were recommended by a neighbor so I jumped in (I was not put off by the quote in the least.) They were courteous, thorough, clear on what to expect, both handsome (lol! can I say that?) and really put some elbow grease into it. A+ from me. Highly recommended.

We just completed a bathroom remodel (to the bare walls) as well as new tile on the floors in the…read morehall and 2 bedrooms. The result looks great and with very reasonable prices. Justin was very creative, clean, skilled and fast with all the tile work. His bid was also the best of 5 contractors that bid the job. I would have him back for any tile project in the future and would recommend him to everyone without question. Thank you JUSTIN!

Great craftsmanship, quality work done meticulously. You won't be disappointed hiring Justin for…read moreyour job. Our home came out excellent, we are very happy. Thanks again.

From start to finish Floors Direct was an amazing company to work with. Joan, the sales rep was…read moreawesome at suggesting flooring for our project. The installers were on time, polite, and did an amazing job. I would highly recommend Floors Direct for any flooring project you may have. They are the best!!!! We are extremely happy with our floor and stairs.

Great experience. Brandon has been helping us with picking flooring for our new built house. He's…read morevery patient and helpful. I highly recommend this place! Support your local business especially when these people are so awesome!

My negative review is about customer service and communication. The quality of my countertop and…read morecabinet is very nice. The measuring team did a pretty good job although there was a couple inaccuracies that caused some issues during installation. We use our own Installer; so when the cabinets were installed, Angela didn't like to be bothered with questions or concerns. She does not like to talk on the phone and will text only which can be maddening when you are trying to troubleshoot. They sold us a pull out drawer under the kitchen sink, which could not be used because our plumbing was coming from the floor, which they knew, but still did not want to give me a refund for the unusable pull out. The wrong hood mechanics was originally ordered, when I reached out to her, she ordered another hood kit and charged me 106 more dollars. When it arrived, it was the wrong hood kit also. She will not refund me the money for either hood kit And instead of talking to me about it, she has blocked my phone number. I do not think that's how you should do business especially when we spent $27,000 at her establishment. ~Jenny DePalma w/ Dale Sorensen Real Estate

RTA did my kitchen cabinets and quartz, as well as new bathroom vanities. I spent a great deal of…read moretime calling around to schedule quotes with other companies. Bob came out the same week, on time. That was my first wow moment! He put together a proposal, which included a detail list of materials, as well as 3D models showing the kitchen at many different views, and pricing was very fair. From there everything went pretty much seamless. Based on his models, I made changes to my original plan and was able to optimize my space. Their installers are top notch. Working around other contractors (this was a whole house remodel), as well as being open to working around our work schedules. I can't say enough about Bob, Robert, Kurt and of course Charlie. These guys know what they are doing, and in my opinion they under promised and over delivered. I could not be happier with my new kitchen, it's gorgeous and more than I had anticipated. Thank you all for making this such a great experience! I HIGHLY recommend RTA Cabinets.