Thank you so much to Shakia for literally saving my hair from an awful experience at another salon…read more Shakia was extremely professional and personable, I felt incredibly comfortable around her and did not worry at all when she tied my wefts in. Thank you!!

Beautiful salon in the "Little Italy" area of Syracuse. Owner did a great job restoring the…read moreoriginal ceilings while still making the decor chic and modern. While the look of the salon may tempt you to go inside for a walk in, book your appointment online. The stylists take their time with customers, which is what you want (especially with hair color). Stylists are diversified in their skill and technique and whether you are looking for the latest in hair color, extensions, nails, or a curly hair specialist, you can have it done there . They also sell a lot of the newest hair products that you only really see on instagram and not in stores. I have very curly dark brown hair. I know how important it is to go to a stylist that understands texture and hair health, and they definitely understand here. I have been going to the owner for years and the majority of clients are repeat customers so that should tell you something.

Quite honestly the greatest experience one could receive. I…read moresee jillain and have been for about three years now. I even take my kids to the salon to get the full experience! The prices are extremely fair, the atmosphere is relaxing, the people are so kind, and they are so friendly! Best hair salon ever!

I've been going to Jillain for years now and have loved my hair each and every time When I moved…read moreback to Syracuse about 5 years ago, I hopped around hair salons, always feeling disappointed. When I went to Jillain, I was hooked- she was the first one to give me what I want with my hair, always made me feel comfortable (I actually look forward to going to get my hair done!) and has become a true friend! She has helped me grow my hair out, while maintaining its healthy shine So grateful for Jillain...and JLuxe

It's not a good place to go to for a melted frontal. It was not a good experience. First I had an…read moreappointment and was told to come back later, then when I got back there, still had to wait ....smh after all of that waiting and having to wake up to my hair looking a hot mess. I had to get another stylist to fix the mess she created. She also refused to give me a partial refund. And blamed it on store brought hair... really. If you dont know how to install the melted frontal, then go take a class or go on YouTube... people don't have money to waste....or time ....

From the owner: Beautique Extensions consistently maintains a large inventory of premium quality virgin hair…read morebundles/wefts. We are 100% USA domestic suppliers of virgin hair products. Beautique Extensions are completely unprocessed Virgin hair.

So, after researching the reviews for this salon, I decided to give it a chance. A lot of reviews…read morewere negative and described the salon as unprofessional. Well, I didn't want to agree with the reviews, but I am sorry to say that I have to agree with those negative reviews. I am supposed to have an appointment right now, but when I arrived to the office building that it is supposed to be in, the person at the front desk said that this salon is no longer there. I was confused and checked to see if I missed whether the address changed. Nope. The address is the same as the place I arrived to on the website, google, google maps, etc. Weird. I tried to call the number on the website, which is the number that I used to call and book the appointment before. The phone number is unreachable or out of service for some reason. So, I'm pretty upset because I really need to take down my weave and need a haircut. I also feel bad for the business owner, because she just lost a client, and this is how she is going to lose many clients if she doesn't improve the very things that people complain about in their reviews. She knew I had an appointment, why didn't she try to contact me if something was wrong?

I find this business very unprofessional. I was simply trying to get an appointment by calling,…read moreemailing, even leaving a message, yet no one got back to me. No one returned my calls or even responded when I wanted to simply book an appointment. The organization and manner of which someone is expected to create and appointment (online) is flawed because you may or may not have it confirmed. You never know! And that, in my eyes, is not good business.

Terrible customer service. Called her and asked about pricing and she hung up the phone. Called…read morefrom another line directly after and she answered. I asked why was I hung up on and she said her phone died which clearly was a lie. I told her to text me her website and she did but I let her know I will not be allowing her with her terrible customer service hands in my head. I did still look at the website and her braiding style is very dated. I just moved to Syracuse from Brooklyn and was looking for knotless braids. Definitely wouldn't hand over my money to someone with such terrible customer service.

I am currently going through chemo treatments and have lost my hair. My husband called and set me a…read moreconsultation appointment with Jeanine. She was amazing. She made a very difficult time for me easier to get through. She looked at one picture of me and was able pick a wig that was perfect.

The staff is friendly and knowledgeable. Gave me back my confidence and much less expensive than…read moreothers I have inquired on. Would highly recommend.