I've been coming here for years and am always so happy with the outcome of my nails. The owners are super nice and everyone pitches in to take care of each customer- I love the teamwork. I've been with Cherry the whole time and absolutely love her- sadly I never take photos of my nails but I included the chrome ones she's done for me over the years! Prices are very fair. Would definitely recommend BOOKING AHEAD OF TIME, they are typically too busy for walk-ins. read more

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I have been coming here for years, but lately there are some issues I'm concerned with. #1: There are NO perks for being a loyal customer. Never any coupons, deals for however many times you go there, etc. The best seems to be to save a couple of dollars by paying cash over credit/debit card. It would be nice to feel appreciated and have some sort of reward or coupon program, given how large the business has grown to. #2: Lately, it seems that the nail techs are too busy to sanitize their tools in between customers. I really have no desire to catch anything from non-sanitized clippers, cuticle trimmers, or nail files. I would LOVE to see the techs opening sanitized tools in front of me while I'm there, so I know they're using clean stuff during my session. #3: I'm not sure if it's the tool or the techs, but I am so sick of my fingers getting cut up by the edges of the nail files! Like a papercut but deeper and it stings!! #4: Not everyone is trained equally. Some techs refuse to learn simple new techniques. It could be because they are over-worked and always busy. I also don't think each person does the dip manicure or the cat-eye manicure the same way - which way is the right way? It's different every time, it seems, and some techs' manicures definitely have better staying power and durability than others'. Overall, I find that this is a pretty good value for what you get, most of the techs do a good job, and I love that cat-eye dip is now being offered, but I'm just starting to question what's going on here. Are the workers too busy and stressed? Do they need more time in between clients? read more

Mariah and Wen are the best! Both did it meticulously and beautifully. My daughter did a mistake on booking separate times for us but the manager was able to find a way to accommodate us at the same time.The place was clean and huge. There's 2 floors and they do massage, waxing, facials too. read more

My go to nail salon in cuse. I've been going here for over a year. They will always get you in and are very accommodating. All of the girls are so nice and they have an infinite amount of colors. Just go! You'll love. read more

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After trying a few other nail salons in the area, I am wondering why I would ever think leaving cosmopolitan salon and spa was a good idea. Long lasting and high quality dip manicures every time with multiple different technicians. read more

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I am new to the area and just in town for work and needed my nails redone. Came across this place on Yelp and saw good reviews on it so I gave it a try. Kind of regretting it now. The place wasn't as clean as I thought it would be. I needed to soak off my old gel and was not happy with the soak off as well. They reuse the soak off for every customer, kind of gross. I wanted gel polish French and she doesn't seem to know how to do that well. My white tip came out all crooked and she had to fix it a couple of times. Some of the tip are still crooked. My nails was also filed unevenly. I had to tell her that it's not even. I'm going to have to redo these nails. Waste of money.. read more

There are so many incredible nail salons in the Syracuse area but Cosmopolitan Nails & Spa is seriously the BEST! Staff is always amazing - going above and beyond to make every appointment the best yet. I couldn't say a bad thing if I tried! My nails have never looked better & have never been healthier! Whether I'm getting a regular manicure or trying a new design, they're always perfect. You've made me a customer for LIFE read more

This is a salon you're going to want to check out. I wouldn't come in without an appointment though so make sure you call ahead to book or you book online! I scheduled a spa gel pedicure and dip nails with anyone that would be available on a Friday at 9am. I accidentally sliced a finger and had a laceration healing on my finger. They were very accommodating and were willing to work around my injury. Ultimately I decided to just go with the pedicure to avoid any infection. This salon is huge. There are tow floors and when you come in you're supposed to walk to the second floor in order to check in. The woman and the man at check-in were extremely friendly and made me feel welcome. There is plenty of parking outside of the salon on the side of the building. When I walked in around 8:45 for my 9am appointment there were already 4 people sitting at chairs getting their hands done and 3-4 people getting pedicures. Apparently this is the place to me. My gel spa pedicure was relaxing and took a little over an hour. I definitely recommend the suggestion of getting there 15 min before your appointment to give you time to check in and pick out your color. The color selection is huge! Heads up: they don't accept AMEX and if you pay card there is a $2 convenience fee to pay with card. I'll definitely be back! read more

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I had a classic pedicure, a manicure with dip powder and tips, and eyebrow threading. Fatima did a great job on my eyebrows and Wei Wei absolutely slammed it out of the park with my nails. Cosmo is upfront about prices too. Worth the price. read more

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I decided to try this salon based on other reviews and want to leave my own. I had a pedicure with Wen and it was fabulous! I have troubled toes and nails and she was so gentle and thorough. It was lovely at a great price. This place is huge and very clean. Definitely my new fave! read more

Love my nails! The whole process was quick and painless, and the end product is fantastic! Em Em did exactly what I wanted (reference photo for comparison) Prices are very transparent also, which was nice. This was $50 because I came in with hard gel to remove ($10), and I added a design ($5) Bring cash for a discount! read more

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WeiWei was the best. She did my pedicure and manicure and words cannot describe how happy I was with service. She was so detailed in both the pedicure and manicure I'll definitely will be back!!! Thank you!!! read more

I have been coming to this salon for years, started back when they were Reddicks, and have always gotten top notch service! But today I got a pedicure from Engi for the first time. wow, Formidable! Thank you! read more

This is such a Syracuse gem. I was able to call at 9am on a Friday for a 10am appointment - gel manicure and pedicure. Location The salon has its own parking and entrance. There is a main store front entrance. Don't be silly like me and walk around. Just pop in from the entrance in the parking lot. Color Choices P L E N T Y Service My technician was so patient and thorough. When I showed her a color that I currently had and wanted, her and a helper found a similar selection. She also seemed to intuitively know that the color selection I made for the pedicure would not be dark enough. Her and the salon assistant then found the color I had hoped to have. To continue to be a PIA customer, I had selected a sparkle to go on top- my technician patiently painted 1 toe to make sure it's what I was wanting - of course, I didn't want the sparkle and then finished up my pedicure. So much patience with not one sign of irritation. Time Commitment The techs seem to take their time to ensure quality of product. I am not a massage person- a true minority, I know. I skipped the massages on both the mani and pedi and was in and out in about 1 hour and 15 mins. Ambiance The salon is two levels with plenty of stations. It has a warehouse vibe but comfortable. Whenever I am in town, this will be my go to salon. read more

I wasn't going to leave a review until today when I realized a whole nail worth of polish popped off. I went a few months ago and wasn't super impressed, but decided to give them a second chance. I went earlier this week and got a dip manicure and a gel pedicure (which was fine). But my manicure is a mess. I got a dip manicure & honestly they look amess. The manicurist ripped my cuticles up so bad one of my fingers was bleeding. My nails are all completely different shapes and not even a week after my appointment a whole nail popped off! I don't do anything strenuous with my hands so it's not like this should happen, I even wear gloves when doing any dishes to not mess up my nails. But honestly, for the price it's just not worth it. read more

Cosmopolitan Salon & Spa - Nail Salons Near Me - Syracuse, New York

This is my go-to spot for my gel pedicures and ANC nail dip. But recently, it has also been my hub for beautification all around. With a wedding coming up, I wanted to make sure I looked my best. I came to Kieu, at Cosmo, for 3D microblading tattoos and eyelash extensions. The prices were very reasonable. If you shop around for the same service elsewhere in Syracuse, and any other city, you'll find that it's a very competitive price here with Kieu. The microblading was a two session deal. The first session was like an outline almost and the second session was when the brows took full shape and texture. The second session allowed for my brows to have the really natural, fluffy hair look that I like. I naturally have really light eyebrows and was getting tired of having to draw them on daily. Three years prior, I got microblading done in California but it only lasted three months. This one with Kieu has already outlasted the other. It hasn't faded. I love waking up and being able to leave the house without doing anything to my brows. You get lidocaine on the brows prior to the microblading. The session was more painful than my session in California but with the longer lasting result, I don't mind. I've never gotten a tattoo so I don't know if it compares. As for lashes, this was my first time ever getting extensions. I'm in love! They look so natural and dreamy. I like the different lengths that add dimension to it. The session took an hour and a half and was pretty relaxing. The lashes feel like I have nothing on at all. It feels completely like I'm not wearing anything and it is light weight and pretty! I can see why folks get hooked to lash extensions now. The staff here are always very welcoming and nice. They have tons of colors and services to choose from and are well staffed for large group bookings. I always book my services online and appreciate the text alerts I get to remind me. read more

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Not great. Cashmere was so nice but she tore my hands to shreds. I was going to do a gel mani because that's what I'm most comfortable with but Cashmere talked me into dip because "they would stay on till I took them off." Sounded good to me but she did not do a good job at all. Aside from cutting my fingers in at least six places, she applied the dip on my cuticles? Or very close to them, I guess. That's the best I can describe it... it's starting to grow out a little and my hair is getting stuck underneath the edge and it's driving me crazy. I don't want to take them off or pay for another manicure yet. I thought this would last longer than my gel mani which is why I got it. This location is everyone's favorite so I'm just shocked at how bad these are. read more

Cosmopolitan Salon & Spa - Nail Salons Near Me - Syracuse, New York

I have been coming to Cosmopolitan every two weeks for the past year to get a dip manicure with extensions and gel pedicures. I refuse to go anywhere else! Mariah is EVERYTHING; she not only does quality work but she truly cares about the health of your nail. I also have never had a less than perfect pedicure here. Open early too! read more

I've been here a couple times wanting to give it a fair chance. But every-time I walk away dissatisfied. I got tips plus dip a few weeks ago and when it was finally time to get them off the nail extension had been on my nail so tightly that I now have DENT with a bruise in my nail. I went this past Saturday for a regular gel mani and two of my nails are chipping already. read more

Cosmopolitan Salon & Spa - Nail Salons Near Me - Syracuse, New York

I actually got riped off but they were so nice about it I can't even be upset. First off, this was my first time here so I parked on the left side of the building off Erie, wrong. Apparently, they have a "out back" where the employees and all other patrons park. I walked through the front, which is a hair salon. But it was fine they knew I was lost and directed me to the back. I did not have an appointment but luckily I was able to snag a spot. This was a friday afternoon and WOW, this place was the place to BE lol. There were so many workers, this is like the apple store of nail salons. I just wanted a quick polish change for my hands and feet. Which is advertise at $10 and $12. Total would be 22 right? In the middle of polishing my hands, the tech told me it'll be 27. Hmm I wonder what the extra 5 was for. So i asked and she said they charge $2.00 more if you use a card. It just doesnt add up to what a price list says. After i let her reach into my wallet and take my card, she comes back and lets me sign the receipt. I gave her a 3 dollar tip,( but in reality I gave her $10.) After i go back to the front to leave, the guy at reception tells me to bring cash and it'll be $2.00 off the price listed. So clearly, she just over charged me for herself. -shrug- she was very nice though. so, I will be back! I'm not use to seeing non-vietnamese nail techs so it was different not understanding what they're all saying to eachother.. read more

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Would rate them more stars than 5 if possible! Been coming here for my manicures and pedicures for almost a year now. All staff are friendly and professional. They follow COVID guidelines. I've never had a bad experience there. Prices are well within reason. read more

Cosmopolitan Salon & Spa - ANC Dipping Powder - Nail Salons Near Me - Syracuse, New York

I've been here twice and love it. Most recently, I was with JingJing and she was amazing. She took the time to fully understand the nails I wanted and provided recommendations. The price isn't bad for the area and I've been very happy with the results. The manicure has lasted me 3+ weeks! read more

Cosmopolitan Salon & Spa - Nails - Nail Salons Near Me - Syracuse, New York

Definitely not impressed, I understand I didn't have an appointment and it was my first time getting service here but I'm NOT impressed at all!!!!!!!! I'm not sure what was the worse, what I asked for and didn't get plus the worse eyebrow service ever, rushed and (Kau) you need to work on your attitude....... If I could give negative stars, to rate my experience, I would. Service was on 3/18 and it's now 3/20, one broken nail, four weird shape nails definitely not coffin and now I have to walk around looking crazy with my eyebrows . read more

I have never written a review about anything however I am so pass about how awful this salon was and people need to know. I made a nail appointment for a gel manicure and I left hysterically crying and so upset. I went to this salon with hard gel nails on which is very normal and any nail salon should know how to get this off. They then proceeded to drill and soak off my nails in dirty tubs of nail polish remover for a hour and 15 minutes. I had to cut my appointment short and not get them done because my nails from from long strong nails to weak and breaking off. I was so in so much pain that I now cannot do anything to my nails. if you are considering going PLEASE PLEASE DO NOT. This was the worst experience of my life and I am so upset about the fact that my nails are now EXTREMLY thin and ruined. DO NOT GO HERE. read more

I made a same day appointment for a pedicure and my first dip manicure. The pedicure - was with cashmere and she scrubbed my feet of all dead skin cells which was amazing and the 1st time ive had such a good/full pedicure. I cant wait to go back! my polish lasted for over a month. The dip manicure was $32 and did a really good job. i missed the 7 day touch up which resulted in the dip lifting after 2 weeks instead of lasting 3-4 weeks but ill try to make it next time for the free touch up. read more

I have been going here for about two months now and always go to ThaTha! She is incredible, I always get the dip manicures in regular colors but today I decided to try out the ombré dip powder. I came in with a photo of what I wanted and she replicated it exactly how I wanted. She always shapes my nails the way I like. I am a student who came in for a dip manicure before I left for winter break and they were still in almost perfect condition weeks later when I came in today! The staff is very friendly, 5 stars. read more

Cosmopolitan Salon & Spa - The final result! - Nail Salons Near Me - Syracuse, New York

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they do not do walk ins at all. they have four people sitting around on their phones abut will only take appointments. Their parking lot is obscured. they have a lot of chairs and seeming a lot of color options but their customer service is lacking. do not recommend. read more

Thank you Tawkmi .. my nails and hands look great!! I want to thank you everyone their for being so friendly and doing a great job on sanitation especially with COVID 19 read more

Cosmopolitan Salon & Spa - Nail Salons Near Me - Syracuse, New York

This salon does not cater to Black and Latinx folx. Upon walking in everyone stated at Mr without a greeting. I stood by for a few minutes before someone walked up and asked in a rough tone "what do you want?". Before I could get "pedicure and fill in out" she dismissed me with "we don't do that here". One look around and I realized why. read more

I am shocked I had such a different experience than so many other people. First impressions is that it is dirty and not kept up. When I was finally seated the water was super hot. my girl had me soak then left for 25 minutes to take someone else despite having an appt. when it was over she just walked away and left me in the chair to talk to her friends. Um I have to move the arm up and get out with wet nails and FYI I'm 8 1/2 months pregnant. Didn't put me under a dryer and I had to approach her to pay her. The only reason I gave it two stars was that my nails looks nice but I will never go there again. *update: the owner reached out to me to apologize which was very nice. While I appreciate the quick response still not the place for me. read more

Totally outstanding experience. The Salon is efficient with their booking and checkin process. The dip removal station was very different than the usual foil and cotton ball process , it went much faster. Par did an amazing job on my nails. They look fantastic. Im very happy with the final product I'm coming back for sure. read more

This place is great. It is huge!! There is an upstairs and downstairs!! Make an appointment! They are always busy!! Tawkmi did my Dip Powder Manicure and regular pedicure and she was amazing!! Took her time and the results are great. Would definitely recommend this place. I don't live in the area but if I'm back in town for work again I will be returning!!! read more

Cosmopolitan Salon & Spa - ANC Dipping Powder Manicure and Pedicure - Nail Salons Near Me - Syracuse, New York

UPDATE: changing my review because of the AMAZING customer service and dedication. Within 10 minutes of posting about my experience the owner reached out to me personally and listened to my concerns and offered several solutions. He even insisted that if I didn't find those acceptable I could offer my own and he would compromise with me. I got my nails fixed this morning and they were so accommodating and had me out within an hour and a half. I am truly grateful and recommend this salon. The best customer service in the city hands down and the best salon. read more

Was recommended this place by a lot of people and decided to check it out today and thank god I did! Chin did an amazing job with my nails! I decided to try dip powder nails for the first time and showed a picture of the type of design I wanted. She worked hard and carefully to make sure it came out perfect! The girl at the front desk was also very friendly and helped me pick out the perfect colors. The service was amazing and the facility was big and nice! I definitely recommend this place to anyone in Syracuse! I paid $42 for the dip nails with design! No regrets read more

Cosmopolitan Salon & Spa - Nail Salons Near Me - Syracuse, New York

Great prices and service! I got an ANC gel dip manicure for $25. There are about 100+ colors to choose from. They also offer a free touch up 7-10 days after the manicure. Em Em did a wonderful job and was very pleasant. Great customer service. *make sure to make an appointment because they had a lot of business even on a Thursday afternoon. The online booking is easy and shows options and pricing for services. Highly recommend this place. read more

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What a great place! First time being in Syracuse. Had my best haircut here today. The cutter put a lot of effort. Not expensive at all. The salon is running by Asian, black, & white stuffs, which means that it fits every one! read more

Cosmopolitan Salon & Spa - Nail Salons Near Me - Syracuse, New York

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Wow! This place is huge! Two floors of nails and a hair salon at the bottom. Immediately, I was rushed to choose a nail color. They do have a large selection to choose from, but the nail technician was waiting there with me to pick a color. I don't know her name, but she while cleaning my cuticles she made me bleed not 1, not 2, but 3 times!! I've been to plenty of salons back home in Seattle and never have I bled from cuticle cleaning. This time it actually hurt. Seeing that this nail salon has the best reviews in Syracuse, I'm disappointed what the area has to offer in terms of nails. It's also $16 for a manicure, while back home it's $12 for a way better job! I gave them 3 stars because the other nail technician did take time to help paint a missing spot that the original gal missed. They were also able to accommodate my friend who didn't have an appointment on a busy Saturday morning. That was very nice of them to squeeze her in. read more

Everyone there is good, but Kieu just did my wedding nails and killed it. she is hands down the best nail tech I have ever met!!! read more

Cosmopolitan Salon & Spa - Nail Salons Near Me - Syracuse, New York

I rarely get my nails done, I don't feel like spending the extra money to maintain them. But I treated myself after completing my grad work. I looked up reviews and Cosmopolitan seemed like a reliable location. I went with the dip powder because I've heard good things about it. Now I'm in love! I had a 9:00am appointment and was one of the first ones through the door. This place is HUGE! Many TV, and places to sit. I had to wait a little bit for my appointment but my nail technician was apologetic. She did a fantastic job, very detailed and thorough. I am eager to go back! read more

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My new favorite nail salon! I don't get manicures and pedicures often anymore. Really just for special occasions. This was my first time at cosmopolitan as I have tried other salons around the area and were not happy with them. I had a spa pedicure and dip manicure with Par. It was fantastic!! She took her time and was very detailed. The pedicure was especially great highly recommend the spa pedicure itself. It was a wonderful experience and I will definitely be back! They also were great at sanitizing between customers and they even have you wipe off your personal belongings such as purse and phone when you come in. I haven't seen anywhere else do this but I love it!! So smart!! read more