Citrine, Janet in particular, has provided the best facials that I've ever had...and I've had a…read morelot. Great atmosphere, strong knowledge of skincare and no push to sell products after the service. I've recommended Citrine to many friends & even bought a gift certificate for my mother in law! I won't go anywhere else.

I have been going to see Janet for a few years now. Her knowledge and recommendations are what I…read morereally rely on. What I like is she talks to me and we come up with a plan. There is no hard sell. Janet knows skin.

Eve is amazing. She came highly recommended by a friend who had her brows done. I have been wanting…read moreto get my eyebrows done for a very long time. Best thing I have done for myself in many years. She knows her stuff, listens carefully, and is very affordable. I couldn't be more happy with the outcome!

I have permanent eyebrows done and love them. Everyone is complimenting how great they are…read more Procedure was painless and Eve does an amazing job. I highly recommend getting it done and having Eve do them. Eyeliner is next! If you ever considered having permanent makeup done, do it you won't regret it! Highly recommend!! B

Despite being a loyal customer for years, we have decided to seek hair care elsewhere after being…read moreinformed for the first time - ever - that "there is a 5 minute late policy" when my Husband pitched in to take my daughter to her appointment after I became violently sick. Her appointment was at 2 pm and my Husband arrived with her at 2:07 pm. They refused to see my young daughter through no fault of her own and without any advance notice of said policy. Had we known, I may have risked taking my daughter myself instead of requesting help from my Husband. I wanted to inform other customers in case they potentially run into an emergency that may make them "5 minutes late" as we were not extended that courtesy. We were simply and quite unfortunately turned away. Although, I do believe my Husband and daughter were discriminated against as I do not see this "policy" listed anywhere. If it is, in fact, a true policy, I would recommend the salon make their customers and potential customers aware in advance as the only heads up we have ever received was their policy on 12 hour cancellation.

I've been going to this salon for a couple of years now Jasmine is an absolute amazing masseuse…read more However my last experience on June 10th I had a gift card to pay for my services the receptionist accidentally instead charge the entire amount on my credit card because that was what I was using to pay Jasmine her tip. The owner Chris first off took over a week to respond back to my complaint about my credit card charges. Instead of him asking me what happened he listened to whatever his receptionist told him when I talk to her on the phone. Mind you this was not the person that I had engaged with on the 10th. Saying that I paid with a card and that I changed my mind to use the gift card which was a lie. Chris said he cannot refund me my card because of a new system that was installed. He proceeds to tell me to call my credit union and dispute the charges. I called my credit union and explained the situation. They said that it doesn't work like that. I reach back out to Chris and he has not responded back. I have yet to receive my refund till this day. I'm putting this review on all platform. No one should have to experience this his customer service skills is horrible. I'm also reporting this to the Better Business Bureau

Sonja is great! Love the variety of the services offered and always happy with the results!read more

I have been a client of Sonja's for several years now basically for lash and brow services and…read morerecently decided to become a VIP. I have always taken good care of my skin but by purchasing a plan it gave me the opportunity to experience treatments I probably would have never tried at a great value. I found out what worked for me and what I liked. Some procedures were less comfortable than others but I discovered what gave me the results I wanted. Sonja's gentle touch along with her experience and expertise have made her my go to esthetician for my skin care/beauty needs. My skin is healthier and in better condition than ever! Thanks!

The salon was very clean and as a newly disabled person, I appreciate being able to move around and…read morenot feel like my walker was getting stuck on everything. They have elevators and disabled parking. Having said that let's get to my experience with Nicole. I had called first and asked for somebody that was familiar with biracial hair and they recommended Nicole. Everybody was very lovely, but Nicole was absolutely awesome. She is incredibly funny and very, very talented with curly hair! She did a phenomenal job, understanding my hair and cutting it accordingly. I absolutely love my curls. She cut my hair in a way where they are popping out, but look really luscious. I used to go to Milwaukee for haircuts and now I am ecstatic that I have somebody as talented as Nicole very close by.

I was so excited to went to my first nice beauty salon in Wisconsin they don't finish the work…read morebecause don't have enough time and I wash and dry my hair at home not a place to go if your hair is curly.

I went to see Alexis for Lip filler twice in the last 2 years and she slays them every single…read moretime!! They still look so natural but gives me that extra plump I am looking for. I also went to get Coolsculpting about a year ago on my Abdomen and Flanks. I am now down a pant size!! I highly recommend Skin R.N. I've seen Tricia for diamond glow/Aquafirm facials and Brandy for Clear and Brilliant laser treatments. I've always had such an amazing experience here.

Sooo I'm here as a traveler and felt like i needed a touch up... so went just the other day to get…read moreBotox... was feeling like I had way too much movement going on!!! Chris was beyond AWESOME! She took her time and assessed my areas of concern and established a plan based on what I wanted and what she thought would work best! The results were beyond my expectations!! And they say wait a few days for it to set it... this was the next day!! The staff here is very nice, welcoming, and pleasant! Such a beautiful space as well! Will definitely come back here if i need anything else and I HIGHLY recommend them!

I am in disbelief at the level of unprofessionalism and lack of integrity I experienced with this…read morebusiness. On 7/14, I booked a 90-minute prenatal massage for 7/20 at 2:45 p.m.--six days in advance. At 12:35 p.m. on the day of my appointment, just over two hours before I was scheduled to arrive, I received a phone call informing me that Suzanne Best had overbooked herself and would not be able to perform my prenatal massage. The employee told me someone had supposedly reached out to notify me earlier. That simply isn't true. I never received a phone call, voicemail, email, or text message. My appointment confirmation and reminder both came through email without issue. When I questioned it, I was sent a screenshot of a text they claimed had been sent. Not only did I never receive it, but it was allegedly sent at 3:30 p.m. the day before--less than 24 hours before my appointment. What was even more disappointing was that the call came with absolutely no attempt to make the situation right. There was no offer to reschedule, no discussion of a refund, no apology beyond a simple explanation that they had overbooked, and no gesture to compensate for the inconvenience. I had already arranged to leave work early for this appointment, so this last-minute cancellation wasted both my time and my work schedule. To make matters worse, this business asks customers to prepay a tip when booking--before the service has even been provided. It's incredibly frustrating to be asked to tip in advance when the business can't even honor the appointment it confirmed. I was told Suzanne is part of management and would contact me tomorrow. When I asked if there was another manager available to speak with today, I was told there wasn't. That raises another question: if Suzanne is unavailable because she's supposedly double-booked, why is there no manager available to address the issue with an affected customer? The phone call ended without any resolution or refund being offered. As someone who is 33 weeks pregnant, I specifically scheduled a prenatal massage to help with the physical discomforts of pregnancy. Having that appointment canceled just hours beforehand--with no real communication beforehand and no effort to make things right--showed a complete lack of professionalism, accountability, and consideration for a customer. I cannot recommend doing business with a company that treats its customers this way.

I had Karen work with me today and it was at the top of my all time massages. She reviewed my form…read moreand prepared for my time. I got the entire hour focused on exactly what I asked for. Pressure was perfect and therapeutic. Highly recommend.

Very relaxing experience! Friendly staff, clean and professional. We will come back for sure.read more

I attended an open house at this beautiful Day spa. I am so glad that I was invited. I met the…read moreowner Chris and received a tour of the many services available at this spa. I made my way downstairs and received an eye plumping treatment, along with a complimentary EOS lip balm. The spa was running a Mother's Day Special and I decided to purchase a treatment for myself. Today, was my lucky day, I had my mini Swedish massage with Vanessa. All I can say is that she is a miracle worker. Her fingers pinpointed the exact spot that I had been having pain in for the past week. It was located right underneath my right shoulder blade. It was a knot and Vanessa worked on it and was able to loosen it up, thank God. I was able to relax, unwind, and just forget everything else. The atmosphere in the room was wonderful. I loved the background music and the heated bed was so comfortable. Vanessa's voice was soft spoken and she would explain what she was going to do, prior to doing it. She also wanted to make certain that I was no longer in pain and what my level was. She helped me work on my breathing and asked me to move my head so that she could figure out exactly what was causing the pain. She is definitely worth every single penny. I love that I have found a great Massage Therapist. I even bought another Mother's Day package just so I could try another spa treatment along with another massage. I'm looking forward to seeing Vanessa again.