I never met Daniel, only spoke to him on the phone. He sent a co-worker who had to phone-in to get a firm price, it was much more than expected and double what two other companies quoted, but since he was there and preparing to work I gave to go ahead as I had read what a good job they did. I had to return to work but later that day I was very disappointed in the work performed. The windows are older and have some dirt between the panes but when yo can clean of the scum with your finger you can tell they were not cleaned well. Some of the upstairs windows did not appear to have been touched. These dirty windows were confirmed dirty when i was able to remove a couple of them from the inside and finally clean them. Squirting water on a window from the ground level does not clean them one has to use a brush and squeegee to remove the accumulated film...and yes its simply film, after the 'cleaning' I had film covered in hard water spots. Bad service unresponsive to concerns, save your money. read more

We had 2 rugs cleaned and they were cleaned to perfection. I couldn't have asked for a better outcome. They did a great job....not to mention, the final price was far less than I expected. I will definitely call ProfleXions again. Thank you very much! read more

I would not use this company again - after payment received and service performed, they were unresponsive to my concerns: While building a deck and fence the crew used at least one of my tools without my permission and broke another (They claim they did not use the one they broke. It broke when they tossed it under the deck.) The company did not inform me that the crew broke the tool, and did not return it until I mentioned it to them. The company said they did not break it, but a reasonable person could conclude they did and tried to hide the damage because they removed the tool from my property without authorization. They tried to repair it but the repair was unacceptable because the handle is now too short and the blades are worn down. The company would only provide a new tool if I dropped my request to straighten deck rails and re-paint parts of my front door (see below). When the crew built a new deck, they put some rails on crooked. The company refused to straighten the rails unless I paid more. The company agreed to a front door project to "...replace inner wood trim, caulk, sand, prime, and paint to match exterior trim color." After completion of job, there were three areas that needed re-painting. Also, an area where the company placed the installation strip came off because it was placed on sideways (the sticky part was facing the door). Finally, the company said that the paint used was a paint/primer, but when I read the information on the paint can there was no indication that the product was a paint/primer. The company refused to address these issues unless I paid more. The company was interested in my business (and actually asked for more work), but after payment received they were reluctant to return to troubleshoot and fix anything. read more

All carpet cleaners are not the same and Proflexions exceeded our expectations. Typically, these kind of outfits come in and get the carpets wet and suck up some of the water only to leave your carpet better looking for a couple of days, but never, never clean. Proflexions made our 4-5 yr. old carpets look, smell and feel like new - seriously. Additionally, their window cleaning was fast and thorough. Our house feels like new without the financial burden other improvement companies will charge. Their innovative approach to these efforts is the difference maker and the owner takes a great deal of pride in the work they do. Give them a try - you will not be sorry! read more