Company is a fraud. They don't offer services to complete your bathroom and lie about there…read moretactics. Listen to video attached to the owner whiley who took 5 days to call us back and then started on this nonsense of your paid for a basic package. I encourage everyone to research and not use this company. They will destroy your bathroom. I have also attached photos. We paid $3200 for them to damage our bathroom. We will be seeking and attorney for damages rendered to our bathroom.

We only use Woods Plumbing. They are always quick to respond, professional, knowledgeable, and…read morealways super friendly. I recommend them to all of my friends and neighbors for all of the plumbing needs. They've done many jobs in my house from repairing broken valves to inspecting water leaks. We're always 100% satisfied.

It was a pleasure to work with Vincent. He was very responsive and gave fair and honest pricing. He…read morealso provides contracts and a certificate of insurance, which makes me feel comfortable. The only hiccup we had was that the tub that I ordered did not actually fit the space exactly so I'm going to have to do some drywall work around the tub. He was able to refer me to someone so that I could get that patchwork completed. I would definitely work with him again in the future

Vincent was prompt, courteous, and even tried to under charge us for a part he clearly had to buy…read moreagain, but offered for free. Highly recommend!

I'm very satisfied. They showed up on time and diagnosed the water heater problem quickly…read more My only gripe is they add in a flush without asking for $125. However, if you buy it up front it's a $50 discount. I bought it, but I want to know it's there.

The technician, Eric, was on ti.e, the service was prompt and thorough. I could not be more eases…read moreto get same day service si affordable . 10 stars!

Bradly was able to come a day early and fixed our leaking issue within 30 minutes…read more Thanks for the help!

ARC provided an excellent new gas service to the kitchen for the new gas range. The price was…read moreslightly lower than quoted, which was appreciated. Clay Hayden and Seaton along with the other guys were very efficient and ran the gas line as discussed.

We received fast and courteous service. After the serviceman checked our project he gave us…read morechoices and explained things to us. Good service!

Matthew's Plumbing has done some work for us before, a PRV and a water heater replacement. I had…read morethem come today to check for a leak which I was pretty sure didn't exist. The city of Raleigh refuses to check their water meter or replace it without an invoice from a plumber. Our water bill was higher than usual the last few months. I did a toilet leak test and found no leaks. Nothing else on the property showed a leak. I called the water department and they were less than helpful. Despite our bill going DOWN after turning ON our sprinkler system, they insisted there was a leak. Matthew's Plumbing sent two guys out who listened to the story, checked the meter as I did, checked the crawl space (no leaks) and listened to me complain about the water department. I was expecting to pay $200+, instead they only charged me $75. These people are honest. I was upset enough that I would have paid the $200 or more had they asked me to do so. Today's visit is why I'll keep doing business with them.

We hired Joseph Rose Plumbing to replace our hot and cold water valves under our kitchen sink and…read moreto adjust our water pressure in our home. At the time, we also need a new water heater and asked them to give us an estimate for a new gas tankless water system while they were here. The two guys who showed up to do the work, were very professional, thorough and efficiant. The work that we hired them for was excellent and the cost to do this work was excellent - they were here for a couple of hours to complete the work and give us an estimate and charged us only $265. Another plumbing (Brown Brothers) company we hired to to adjust our water pressure (ONLY) a 7 months ago - were here for only 15-minutes and lowered our high water pressure way too low, charged us almost $500 - and it took them 7 months to bill us. Do not hesitate to hire Joseph Rose Plumbing for your work at your home. Also, I would like to add that the Joseph Rose technicians took pictures of ALL the work they did - before and after - and these were all included in their emailed invoice. That said, while Joseph Rose's estimate for a new gas tankless system came in a couple of thousand dollars LESS than the lowest estimate we recieved from other companies, we were very nervous about hiring them for this particular work because they didn't mention anything about pulling a city permit for the work. At the end of our discussion - the guy told us that they don't pull permits - this is the responsibility of the homeowner. He said you want us to pull a city permit for the work, it would cost $500, but a permit isn't required (for new installs and like-like-replacements). At the time I didn't realize that a city permit only costs $65 and the this work 100% requires a permit to be pulled. I found this out when I emailed Durham City inspectors to inquire. When I emailed Joseph Rose Plumbing why we were not hiring them for this job, they responded with "We install lots of gas tankless water heaters without pulling permits". Ethan did respond to my email to let me know that his office manager was new/still learning and misunderstood. If you are having plumbing work that requires a city permit - look elsewhere, none of the three other companies who gave us estimates required the customer to pull their own city permit for the work - let alone charge $500 if you wanted them to pull a permit. The $65 permit fee was worked into all other estimate invoices - we never even saw the fee.

These guys were great. They responded promptly, came right out and solved my problem. Everything is…read moreperfect now. They replaced two toilets and did a great job.

Do not recommend We…read morecalled Roto-Rooter for a plumbing issue and the end result was worse than when we picked up the phone. Two techs were out about two weeks prior and performed a hydro flush, but no camera inspection was done. Fast forward to the follow-up: the field supervisor left our toilet situation in the floor worse off than when we called, and the only option presented was "replumb the entire house" for $21,000. No real troubleshooting path, no staged approach, no practical alternatives--just an all-or-nothing quote after multiple visits. For the cost and the reputation, the service and outcome were unacceptable. This was stressful, disruptive, and not handled professionally. Do better.

I had them mitigate the water damage when my dishwasher overflowed. They wanted to rip apart my…read morewhole kitchen when the damage was limited to only one side. I stood my ground and they only treated the affected area. They submitted a bill to my insurance that I believe was highly inflated. The insurance would only pay for part of the things listed and I am now looking at a $5000 bill. They are having an independent company negoiate with my insurance company but the negotiator says (and I quote): " Looking at both estimates, it's going to be tricky to get insurance to cover the items that were removed." I wouldn't recommend using Roto Rooter for water mitigation!