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    Proglass Services Corp

    3.7 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    50 minutes

    Response rate

    100%

    Services - Proglass Services Corp

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    3 More Services

    Auto window replacement

    Auto windshield repair

    Auto windshield replacement

    Proglass Services Corp Auto Glass Services Photos

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    Safelite AutoGlass

    Safelite AutoGlass

    (59 reviews)

    It was poor communication from the start, and unfortunately throughout my entire experience which…read morealso included having my new windshield replaced TWICE due to 1) an inferior windshield with a blemish DIRECTLY in front of the driver (how do you not see that once installed and you perform a QC check on the completed job - oh right, you DIDNT perform a QC check!) ,and then the second one they damaged some plastic trim around the outside of the windshield and took MONTHS to order it correctly to replace it. I finally went and picked it up and installed it myself. Also the buck got passed from person to person and no none seemed to know what each other was doing / who did what / who ordered the parts/ etc. A true classic CLUSTERFUNK from beginning to end. Very disappointing.

    I and everyone waiting in the room were there for warranty service. Mine was leaking when raining…read moremost others had issues with the calibration of sensors on their car. Seem to by this observation have trouble doing a job right the first time. I'm sure the new cars are complicated, but take the time necessary to do the job right rather than make the customer return as though their time was worthless. Ratings for this location seem to be extremely low, it doesn't take much time there to see the issues, would suspect that regional and corporate are oblivious. Time for an undercover boss trip to see how carelessly customers and their vehicles are handled.

    Safelite AutoGlass

    Safelite AutoGlass

    (65 reviews)

    The WORST customer service I have ever experienced…read more Horrible staff and not helpful. DO NOT USE THIS COMPANY! First, they forgot to fix my car after it sat in their parking lot the entire day Then they put the windshield on incorrectly and my mirror is hanging from the windshield. After waiting to hear back from them for several days and me following up persistently - I was forced to go back to the shop and they broke off the hanging mirror from my windshield, leaving me in a non drivable situation. It is now over a week and they still do not have a new windshield for my vehicle. also, the manager is too much of a baby to get on the phone and confront the issue- which is completely their fault. Every time I call the manager is busy or not in the shop. they do not care and I will never be using them again zero stars- If i could leave a negative I would.

    I recently had my windshield replaced by Safelite after it cracked beyond repair, and the entire…read moreexperience was excellent from start to finish. GEICO recommended Safelite, and I can absolutely see why. It was very quick and easy to schedule an appointment, and the whole process was smooth. The front office lady was professional, friendly, and extremely helpful, providing excellent customer care and support throughout. The mobile technician, Isaac, was outstanding. He clearly explained everything, answered all my questions, and we even had a great conversation like two regular guys. It's always refreshing to meet someone who's both knowledgeable and personable. Michael, the technician who replaced the windshield, did a superb job. He was careful, thorough, and professional, taking the time to explain his work and ensure everything was done perfectly. From start to finish, Safelite provided quick, quality service with great communication and true professionalism. I'd highly recommend them to anyone needing a windshield repair or replacement. I especially want to thank Isaac, Michael, and the front office staff for turning a frustrating situation into an easy and pleasant experience.

    Proglass Services Corp - autoglass - Updated May 2026

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