The avocet is a beautiful place. Probably the best in Los Angeles- with the pool and lovely new…read moreapartments. However the dining room service has deteriorated markedly under the new ownership. They fired many lovely wait staff. We waited 1.5 hours-90 minutes for the dinner we ordered to be served. The food that came was cold. So we had to wait another 15 minutes. I have a young son- so while we had a dinner reservation for 5:45 I barely made it home in time to get him to bed by 9. Very disrespectful of the folks dining there. I had heard residents complain- but hadn't experienced things being this bad until now.

I went to dinner two nights ago as a guest of one of the residents and we waited more than an hour…read morefor our orders to be served. Two orders were cold. Carried my plate back to the kitchen entrance to complain and then waited another 15 minutes before it arrived back at my table. The food was high quality, but who in their right mind would sit for an hour to eat there. New management take note -- your dining room is a disaster!

BEWARE OF THE HIDDEN FEES!! They will not itemize the amounts and instead use it against you to…read moreevict. My uncle lived here for about a year and instead of letting him know he was behind in "fees" they evicted him and tried to collect. Turns out, the rent went up and my uncle was still "grandfathered" in per his agreement. So it was easier to evict him with "unpaid fees" and get a new tenant with a higher rent. They are a scam.

This is the third retirement home. We have placed my mother-in-law in and it's by far the best!read more

I love working here, good vibes the guy is coming along great, Little Tokyo towers is fully…read moreremodeled and well taken care of

Where are you going to retire when you are old and gray?…read more If you are Japanese American, Tokyo Towers just might be for you. My aunt used to live here in the 1990s. It is a quaint little building that is walking distance to the Japanese grocery stores, restaurants and the temples. It was nothing elaborate but definitely a nice little friendly community. Lastly, the views here are amazing! You have beautiful city views of the LA skyline.

Based upon my two months of contact with Hollenbeck Palms, I would highly recommend it to any…read morepotential residents and their family members. The initial visit, the admissions process and the move-in process took about a month; I moved into Independent Living about a month ago. All issues that arose were addressed by the Director of Sales and Communications, the Director of Resident Services and Moving Coordinator, and the maintenance staff; to my total satisfaction. For instance, negotiation with the movers was sticky, but satisfactorily resolved. I was picky about the paint colors in each room, but very happy with the results. My experience moving in has been no different. Maintenance has repaired and installed everything in a professional manner. So far they have installed a fan, Spectrum, mounted bookshelves and replaced a broken garbage disposal. And that's only what immediately comes to mind. I also arranged to have Hollenbeck pick up and deliver all of my prescriptions. And, since day one, I began meeting other residents. They have all been super friendly. It helps to take your meals in the dining room (3 meals a day included) where you can have good conversations. Others have stopped me in the hall to chat ("Oh, you're the new resident with a cat..."). I haven't engaged in any activities yet, but I assume it's also a great way to meet the other residents. I'm very impressed with the staff (caring and of good cheer), the accommodations and the beautiful grounds (8.5 acres). When the time comes when I will need more care, I sense I will feel that I have chosen wisely.

I love Hollenbeck Palms…read more From the day Mom and her two cats moved in, she's told me about the new friends she continues to make, people who lead exceptional lives and who have become friends to me and our family, joining us for lunch, dinner or the theatre on premises or off. Hollenbeck Palms is itself a beautiful place, with space to stroll the gardens or watch the sun set behind downtown. There are multiple daily concerts, lectures and movies on prem and off, although Mom has been partial to the dance classes and personal training in the gym. Off premises, Hollenbeck is adjacent to some great neighborhood restaurants, and just across the river from restaurants and galleries in the Arts District, as well as the L.A. Music Center and Disney Hall. As a family, we have bonded with Jose, the bus driver, from the times Mom has invited more friends to lunch and a show than we can fit in our cars. When needed, there is a full range of medical and psychological support for both residents and families, from assisted residential living (Mom), to memory care, exceptional skilled nursing and on-site physicians. Because Hollenbeck Palms has been operated as a not-for-profit enterprise with a board of directors made up of residents and their families for well over 100 years, my family has been able to afford a quality of life for Mom better than anywhere else, and we have not worried that would change should we run into financial difficulty. However, more than anything else, I am constantly surprised by the kindness of every person who works there. Mom has been happy living at Hollenbeck Palms, and we are all very glad we found it.

Update to my previous review. Still a lovely facility. And I will never forget how amazing everyone…read morewas to her in her first two residences. However.... My mom passed away in November. I found out from a family friend who saw it on Facebook.This person wrote me a lovely condolence note. I had no idea. The billing department had contacted me for payment a day or two before. My sibling was notified but not me. My sibling only would go to see her if she needed medical care and they live a lot closer. I paid the bills i visited and made sure when she needed something she got it. She was on the decline for 4 days. If I had known I would have gotten there as soon as possible. It no one told me and when I talked to the social worker that they give you the number for apparently they notate if they're with family or friends... or if they are alone. And my mom was alone. And that hurts my heart so much. I mean sure. I might assume that if you tell one family member they'd alert the others. But families go through crazy stuff when a parent is passing. Every child should be called. And not just for the bill.

They were an amazing nurse home the 1st year and with the previous nursings staff the 2nd and 3rd…read moreyear however I had record the neglect they have on bed bound patients. For it being a Catholic Nursing Home it's insane how many priests and nuns don't die from natural death instead they have the assistance of the hospice. What was the point of all the service these priests and nuns gave as representative if God if they can't go by the will of God. If you have a family member be involved a lot with your love one. My mom had horrible bed wounds. And when she was rush to the hospital she had more than 5 pound of feces inside of her not once but several times.

Sakura Gardens was for decades established, operated, & owned by a Japanese American organization…read morecalling itself Keiro- through donations given by the Japanese American community in Southern California dating to the early 1960's. Keiro- in Japanese means "respecting the elderly", and it bought the Jewish Home for the Aged in 1974 since more Jews were leaving Eastside Boyle Heights for the Fairfax district & parts of the San Fernando Valley. Keiro- wanted to use the facilities to create a culturally sensitive retirement home where the Issei/immigrant, Japanese speaking seniors would find a comfortable environment where they could use their primary language, eat familiar food, & be understood in a cultural environment sensitive to their needs. I feel Keiro- did a good job in meeting their stated goals. But in 2015 Keiro- did an about face in taking an active role in caring for Japanese speaking seniors by selling the Keiro- complex to Pacifica Company without any advance notice to the Japanese American community and without any input or opinion since after all, the donations by Japanese Americans in the past made it possible to purchase the site in the first place. The agreement to sell Keiro- to Pacifica was predicated on Pacifica's promise to keep the same culturally sensitive retirement system for 5 years, but there is no guarantee thereafter. It is rumoured that Pacifica would resell the Keiro- property for profit and that could mean the elderly would be forced to move and find another suitable retirement home which would be an extreme burden on the remaining elderly. What happened to Keiro's mission statement to respect the elderly? I suspect greed. Keiro- was sold for $41 million. Now the Keiro- board has way more wiggle room to manage the money as they see fit with minimal oversight. (wink, wink) The Keiro- board keeps repeating over & over about how they will use the money to improve the lives of the Issei, but so far it seems very superficial. Sakura Gardens still retains the same staff due to the provisions in its sale. However, costs are going up from what I heard from some residents. Care is still similar with Japanese food options, Japanese speakIng employees, but I notice that many volunteers have stopped coming to what is now Sakura Gardens either in protest to the sale of Keiro- or to the fact they are not as actively welcomed on site. Care at Sakura Gardens still seems to echo the previous care by the former Keiro management, but many of the present residents feel uneasy about what will happen at the end of the 5 year period. The present care at Sakura Gardens is about a 4, but the Keiro- Organization gets 0 stars for its traitorous selling out of a major Japanese American institution that is still critically needed today. Greed does strange things to people even to the detriment of their own kind. Looks like Nikkei Garden in Arleta is the only other option in terms of a wholely Japanese American owned senior care organization. PS Many of the staff are still trying to maintain good service & morale, Ryo-ko Teramoto being one of the stalwarts.

I had to suddenly move my mother out of her home she lived in for over 50 years. I had no idea what…read moreI was gonna do. After searching for homes that fit my mother's needs, I came across Sakura Gardens. Tomoko and Daniel were so helpful in the process of admitting my mother who was extremely reluctant as you can expect! My mother has been in Sakura for almost a year now and she has acclimated quite well and seems to have a nice group of people to socialize with. I am so appreciative we found her a place where she is safe and well taken care of. The key is communication and Sakura does a good job at maintaining that.

I had been caring for my aged father for 6 years, which any of you who have done so know is not…read moreeasy. I did my best to give him a good quality of life, however his dementia eventually became substantial enough that I had to find a place that could provide better care for him. With the help of a wonderful senior placement specialist I saw quite a few places and eventually decided on Ivy Park. It is a very nice clean facility, and I was happy with how their memory care was designed and managed, and also importantly it was close to home so we could visit easily and often. I put a deposit down and patiently waited. My father was placed in just a few months. Any great facility is going to be busy and full, right? Well, my guardedly hopeful and optimistic initial feelings were very soon reassured by how fantastically caring and dedicated I found the entire staff to be. Each and every person who I came across was so warm and hard working. Occasionally some issues would arise from my father's dementia that were not easy, but they always managed with grace and kindness. They were clearly very experienced in this kind of care, but more importantly they truly were caring, not just doing a job. I am so happy to have found them and have no hesitation to recommend them to anyone looking to find a nice place for their aging parents to live.

Toured this facility today for a great aunt. Luis Monterossa was the tour guide. He was so…read morefriendly, patient, and informative. No pressure at all. Very clean environment. If you have a loved one who is no longer able to stay in their own home, I would definitely check this place out.

The care, and feeding, and essential tasks performed at the Beverlywood Retirement Home are…read moreexcellent and probably kept my husband living longer than expected. Everything is clean and well-managed. The staff and managers are kind. I was in a bad state when my husband entered the home and started hospice, but the care and kindness of the staff helped soothe my fears. Serguei, Irene, and many others have been great. They also recommended a great hospice.

The staff at Beverlywood and the Ann Hospice service have all been tremendous. I was a mess when…read moremy husband moved into Beverlywood and began hospice treatment. Every person has been very helpful, especially Lily, Sergey (Serguei), Cheri, Genevieve, Nelly and many others have been very patient and helpful.

This place is one of the best and largest retirement residences I've ever seen. It feels like a…read moresafe haven and oasis in the midst of DTLA, with a large clean beautiful garden area for the residents to walk in. I've visited residents here before and they've told me the rooms are spacious, comfortable, and even quiet despite being in the middle of the city. I hope this residence continues to be maintained for generations to come, as it is a wonderful place for senior citizens in need, especially those of Asian descent as they can find a community of residents who can speak their language and understand them.

The parking attendant is a control freak and needs to exercise his powers. He told my last name is…read morewrong when I gave him an abbreviation and then I called him out for only having the first name of another guest he started getting combative and wouldn't let me make a u turn properly and stood in front of my car