Thank you to everyone who played a part in providing such wonderful care to my auntie. We are…read moreincredibly thankful for your hard work, kindness, and commitment. Your services have made a meaningful difference to our family, and we truly appreciate everything you do.

not recommended place not even holding up it's messy and false description how everything look…read more don't fall for (AI). worker's just stand around when there a mess next to them and do nothing instead make more mess, other patient i see are not taken well care, handicap parking is block, vending don't work well either, the wall or ceiling are just patch and just left as it is, no one really listening to what you really have to say especially upper management non seem to care but just put a smile and nod ok

I visit this facility regularly and have had a very different experience than what some older…read morereviews describe. The building is clean, the floors are staffed, and residents are attended to appropriately. During our visits, staff are visible, helpful, and respectful. Call lights are answered, patients are clean and dressed properly, and the environment is calm. The care team has been professional and responsive whenever we've needed assistance. Overall, this facility has shown consistency and care, and we are comfortable with the level of service provided.

My uncle is here in this place and they don't even give him his medicine on time. There is a ""…read morenurse named Jasmine that takes off to lunch without giving her patience their morning medicine it's 1130 and she's barely giving them their morning medicine. The patients are in the hallway waiting for her while the front desk cannot locate Jasmine. She finally shows up says she's busy at the front desk could not locate her because supposedly she was on lunch. Later on I find her in the hallway chitchatting with other staff and they're cussing just very unprofessional this place I do not recommend bringing your family here. My uncle has complained about this Jasmine also but nobody does anything about her. Very unprofessional she doesn't even dress in proper uniform. If she does not like to work here why is she here? Patients matter here, but they seem to not matter to Jasmine. Who is running the show here, Jasmine? There needs to be an accountability. The patients have rights.

If I could give 100 stars.... I would!…read more Even though I live in New York, I have complete confidence that my cousin is getting the best and most compassionate care possible. Lisa Turner, especially, has been my eyes, ears and emotional rock. Her understanding, patience and true concern for my cousin and all her patients make this facility very special. Lisa goes above and beyond in knowing and individualizing the special needs of her patients and their families. The general staff is amazing, very attentive and accommodating to all of my relative's medical concerns and communicates with me often. Thank you Lisa Turner, thank you Team Briarcrest...you truly rock!

Was decent, I didn't die...That's a plus. The nursing staff is very good, but very busy. The…read morenursing assistance need some work/help. Depending on who you are assigned, its a gamble. Some CNA's are better than others.

The facility is nice and clean. I've visited other facilities that look depressing and smell bad…read more This facility has activities for their residents and a lot of great CNA's. I'm Thankful for the care they've provided to my Father. A special Thank you to CNA's Domitila, Alondra, Kimberly, Maria Arévalo, and Elsy. They are always so kind and compassionate. The Gonzalez Family appreciates you all. 316 C

I am extremely disappointed and honestly angry about the visitor policy here…read more I came to visit my mother-in-law with my husband and son, and we were told that only one person can visit her at a time. She does not have a communicable disease. She is here because of an injury, so the justification for such an extreme restriction makes absolutely no sense. What makes this even more frustrating is that earlier this very week, my brother-in-law and sister-in-law were allowed to visit her together. So apparently the policy either isn't being applied consistently, or the rules have suddenly changed without any reasonable explanation. What is especially ridiculous is that we were told that if more than one of us wanted to visit her at the same time, we would have to call hours in advance so they could put her in a wheelchair and move her to the dining area. A patient in an actual hospital room can have multiple family members visit, yet here, a family visiting an injured patient is expected to take turns one person at a time or essentially relocate the patient just so her family can sit together with her. I understand that facilities need policies for infection control and patient safety, but this feels completely excessive and unnecessarily restrictive. We are well beyond the point where every visitor needs to be treated as a potential COVID threat, especially when the patient does not have a communicable illness. Families should not have to jump through hoops just to be able to sit with their loved one. My mother-in-law should be able to have her son, daughter-in-law and grandson together with her without being wheeled off to a dining room like we are asking for some extraordinary privilege. And if there is a legitimate reason for this restriction, then I would like someone to explain why two family members were permitted to visit her together earlier this week, while today we are being told that only one person is allowed at a time. This policy is unreasonable, frustrating, and completely lacking in common sense. Families deserve consistency, transparency, and some basic consideration when visiting an injured loved one.

I've noticed a big improvement in this nursing home since Blanca arrived. The facility is clean and…read morewell-maintained, and the staff provides great customer service. Everyone has been attentive and responsive. The physical therapy team was especially amazing--they were knowledgeable, encouraging, and really made a difference

Well, my anniversary and report card (Dec 21, 2016) .... 8 yrs, I want to say thank you to…read moreGreenfield Care Center of Southgate and the team for taking care of me. I appreciate all of the hard work and attention. You guys did a great job in all respects. Keep up the good work! This place is awesome, they have the best nurses.. Loveable,huggable,caring,sweet and most of all knowledgeable in nursing WOW!! Recommend to all elderly.. Best place to work from dietary, linen service, housekeeper to administrator

Brookfield is a wonderful skilled nursing facility where the residents' well-being and quality of…read morecare are clearly a top priority. The staff is compassionate, attentive, and genuinely caring toward the residents. The facility is clean, organized, and well-maintained, which contributes to a comfortable and positive atmosphere for both residents and their families.

I have been here several times when I have needed top notch post operative quality services…read more This facility is super clean. Everyone from nursing, therapy, kitchen, housekeeping, maintenance, and especially activities are the best at what they do. Thank you so much to the CNA's for the quality of work they provide selflessly. Great job in the kitchen making sure I always had something enjoyable, and tasty for my meals. Especially the going home breakfast they made me. I can't say enough good things about Brookfield Healthcare Center. I usually post my reviews on Google, but I thought I'd do yelp this time. Thank you to everyone on station 2. Your a great team. Too many to mention by name. Thank you therapy dept. Thank you Jackie, Mary Chris, and Alejandra.

My father Waymond benjamin had a stroke on July 26,2026 right before his 78 th birthday on july 30,…read more2026. During the process of accepting my father condtion and Angel appeared and begin assisting me with my father situation. My father will going to HPNC on August 13, 2026 and I am soo great that Maria Tronco Marketing Director has been by my side Ricky K Benjamin throughout this past week, which really assited me with my father. God Bless and appreciate you Maria

For the most part I think it's a better facility than green field. The nurses and cna are very…read morepolite to my mother and they are very on it. The type of care you want for your mom and care quality is very good!

The care my grandmother received during her short stay was great. She had never been to a facility…read more. The staff was extremely generous & my grandmother was very pleased her self. The therapist did amazing with her & were very very caring . The nurses (James , Samantha , Sherri ,Lorena) were attentive, just to mention a few. The administrator Jazmin and admissions Sarah also provided useful information for her stay. Thank you, Norwalk Skilled nursing centre and wellness staff!

Quality care in the heart of Norwalk Ca. Caring, compassionate staff. Providing short term and…read morelong term care. Ready for the holidays. Exceptional care

The facility was clean and the staff were always available we give them 4 stars. But our…read moreinteractions with the case manager, Darlene were frustrating. When my grandpa was getting ready to discharge, we had concerns regarding his needs and care. The times we talked with her she was mean, brushed us off and said she would get back to us and never would, just her attitude was stressful we ended up figuring out certain things on our own.

I recently had my husband transferred from Temple Park Nursing Home in L.A. and I am so glad. They…read moreget him out of bed and in a wheelchair daily. He is even given physical therapy evey other day instead of leaving him in bed all the time. All nurses are very helpful and friendly.