0 Stars! My family has been with Progressive for years. I have a policy, my daughter had a policy,…read moreand my son currently has one. Unfortunately, our recent experience has been extremely disappointing. My son was on a policy with my daughter. She left the policy over a year ago, yet he continued to be charged for her as if she were still listed. After finally catching the error, multiple Progressive representatives acknowledged the mistake and told him he would be receiving a refund. They even gave him the refund amount and assured him not to worry. He was also placed on a new policy under his name to avoid any further confusion. Weeks later, when my son followed up to ask about the refund check, he was suddenly told it was a "misunderstanding" and that he would not be receiving anything. Despite speaking with multiple representatives who all told him the same thing initially, Progressive refused to honor what they promised or take accountability for their error. It's very frustrating that Progressive would rather lose long-term customers than make things right, especially when the mistake was theirs and they clearly acknowledged it at first. This experience has completely changed how we view this company, and I would caution others to carefully review their policies and billing.

Let me start of saying that I'm incredibly unimpressed with the level of service I received. I…read morereturned to Progressive more than 15 times before my cars bumper was fixed correctly. I hit a raccoon in a low to the ground car. It messed my car up on front bumper. What I thought would be a simple bumper replacement became a nightmare. 9 days later of my car being in the shop it was returned the first time for them forgetting to adhere the strip on the side of the vehicle, for them forgetting to paint the creases of an ill fitting bumper cover they tried to skimp on and for the huge scuff mark the shop put in the middle of my driver side door. The second time the got car back, it had dripping paint over spray on the bumper. Upon the third time, it had a scuff on the bumper again!!!! It was just re painted! They buffed it out thank god. I finally got my car back. Few days later the bumper popped out several more times after several more trips to Progressive. The acting manager there put me in contact with Caliber Collison in Tampa, FL to go Through them directly. Few more times of returning my car the vehicle continued to pop out. Every time I got the car back, it had an extra scratch or dent not caused by me. Now the bumper was worse than I started. It was popping out on one side, but now it was both sides! I returned the vehicle again to Progressive. They sent it to a different repair shop who determined the bumper cover was faulty and that Caliber Collision should have diagnosed it. I Had a rental for 11 days. I picked up my car and while driving it home, I discovered I had a flat tire. The sidewall of the tire looked as if someone hit a curb or something. I immediately called Progressive but then told me they could not help me. I ended up having to buy a new tire, had a broken stem and tire pressure sensor from it. The acting manager with Progressive, Matt Miller still has yet to offer me any type of compensation for my time and inconvenience. Not only do I recommend steering clear of Progressive, STAY AWAY FROM CALIBER COLLISION IN TAMPA, FL. It was a nightmare of an experience. No professionalism or skills. I don't even know how they are in business.i

Highly recommend using Brandon insurance. I recently moved here and called for a quote and spoke…read morewith Brad. He was so professional and honest, after speaking with him for a few minutes he told me another avenue to take in order to get the best pricing for my needs. He did this even though it meant he wouldn't be able to get my business. People and businesses like this are very rare nowadays. If you want honesty and professionalism you should go to Brad, especially if your insurance needs are more complex.

I'm so glad I was introduced to Adam at Brandon Insurance…read more He has saved me so much money on my car insurance as well as my home insurance. It has been so much easier to work with Adam compared to the big-name insurance companies. Adam is readily available in very timely with responding to you. Highly recommend speaking with Brandon Insurance if you're looking for vehicle and/or home insurance in Florida. Thanks Adam.

My husband and I have been on the hunt for new auto insurance as our current insurance provider has…read morebeen increasing our semi-annual premiums over 20% for the last 3 times with no claims/changes on our record. My husband put in an online request for State Farm representative to give us a call for a quote. We got lucky that Kelly Holmes got our inquiry. Kelly who immediately made us feel comfortable and valued, took his time to understand our needs and concerns for rate increases across the State of FL. At the time of our 1st conversation, the quote did not look like it was going to be cheaper, but Kelly spoke on the phone with me for about 20 minutes without making me feel rushed or feeling like it was a waste of his time. Actually, it was the opposite, he apologized that State Farm could not win our business and said that he would send us a thank you e-mail with current quote just in case. We then decided to give Kelly another chance by seeing if he is able to bundle auto and home insurance for better pricing. The reason for this review is because our current auto insurance agent has had our business for the last 7 years and always made us feel like we were a bother when we asked any questions. Kelly however, who was a representative on the phone, who we had never met, made us feel like we have known him for years. He empathized with us, reiterated the importance of having a solid coverage as well as provided valuable advice. We ultimately decided to switch insurance agents. We couldn't be happier to be back with State Farm, as we used to have them for years before switching. Thanks Kelly and the rest of the Beahn's team for providing fantastic customer service to us! We look forward to partnering with you.

From the owner: Our mission is to become your first choice for all of your insurance needs by establishing a…read morepersonal relationship with you and helping you understand the risks you face every day. We focus on Auto Insurance, Home Insurance, Renters Insurance, Life Insurance, and Commercial Insurance throughout the entire state of FL. When the unfortunate incidents occur we pledge to be there to assist you through the good and the bad. License #: FL-L123235

Super place to receive insurance great staff very knowledgeable and helpful. We saved a lot with…read moretheir help and they carry great lines of insurance glad they carry insurance for Churches.

From the owner: Fearnow Insurance will save you time and money and provide the best coverage for all your insurance…read moreneeds. We have well over 50 companies to choose from for Auto, Home, Flood, Motorcycle, RV, Boat, Life, Umbrella, Renters, Professional Liability, Workers' Comp, Cyber Liability and much, much more. The companies we represent rely on our integrity, product knowledge, and commitment to service our customers to the fullest extent. We work with companies who have strong financial practices and who have a reputation for excellent customer service and claims experiences. The customers we insure rely on our expertise and on our understanding of what they need. We want to understand your priorities for your family or your business so that we write the best coverage for your needs. We balance the need for affordable premiums with the need for meaningful coverage that will protect you if you ever need to make a claim. Our mission is to protect your assets, not drain them with high insurance premiums.

"My partner and I had found Melissa while searching for insurance agents online and from a great…read moredistance; Toronto, Canada. As we couldn't meet with Melissa in person, Matt and I needed an even greater sense of competence and knowledge from an insurance professional than we would normally. Melissa not only showed her self to be competent in this industry, but quickly and effectively responded to all inquiries we had with responses that provided definitive answers and context to adequately educate us on which route to take. Going over and above what we had expected, Melissa even educating on on how to choose the proper roofing contractor based on various quotes that we got and all relevant insurance discounts for our project. You'll find an insurance professional, a friendly demeanor, and a pleasant conversation! Highly recommend!"

Melissa is simply amazing! She helped me out when no one else could or would. She even took part of…read moreher Saturday to help me when she didn't have to. I called her with an urgent matter and she was more than happy to help me. I will always recommend Melissa to anyone for all of their insurance needs!! Thank you so much!

This company provides something that is becoming more and more rare, consideration for the customer…read moreand grade A service. They took the time to explain the coverage I was purchasing so that I could be sure all of my needs would be covered. They also offer various types of coverage (i.e. home, auto, and life), so it is a one stop shop for insurance. All in all, I feel that I received the best value while keeping my insurance cost low.

From the owner: Serving residents of Florida and providing quality Auto, Homeowners, Commercial, Motorcycle, Boat,…read moreRV, Flood and Life insurance products. As an independent agency, we work with over 20 carriers to ensure you are getting coverage that fits your needs at the most affordable price.