I brought my 3 daughters to Dr Petros Panagos for an oral surgical procedure. I had to end up going about 5 times. I would definitely recommend. He's knowledgeable, GREAT bedside manner, answers all questions patiently, explained everything simply and I even stayed in the room which also alleviated my worry. The office is also nice. (In case Dr Panagos is reading this: Thank you VERY MUCH for all that you did and all you do. I wouldn't go to any other). read more

Dr Lee and staff are amazing! I never minded going in for work. Dr Lee is very nice and patient and has a kind heart. He is a great surgeon I've been going here for many years with no issues. read more

My visit here was very good. The front staff checked me in upon my arrival and were very polite. The doctors assistant, Joanne, prepped me before the doctor came in and was very knowledgeable which help to calm my nerves. Dr. Rastagar was very attentive and made the process of tooth removal exceptionally easy and painless. I highly recommend this office. read more

SHAME ON THEM!!! My Uncle was leaving his house for an appt at Progressive when he had a heart attack that sadly ended his life a day later. While the paramedics tended to him, my Aunt had the forethought to call and cancel on the day of his appointment, explaining the "paramedics were loading him into the ambulance, he had a major heart attack". She was kept on hold for many minutes, only to be told "I'm very sorry, but there will still be a $100.00 cancellation fee". Will NEVER use them again and I will make sure no one I know uses them either. Absolutely DISGUSTING policy. Who DOES that?!?!?!?!?!?!? read more

post operatively I was in pain, the surgeon was dismissive and tried to make me feel like I was imagining my symptoms. didn't display any level of care or professional concern. I sought outside consult, that general dentist, did a thorough exam, immediately saw my problem and prescribed a medicine to treat the issue. read more

I went to get 3 teeth extracted. The nurses and Dr. Paul were very friendly and kind. They explained everything to me before the procedure. I woke up and did not need to take Tylenol because I had no pain even after the medication wore off. The front desk was not as friendly but they were professional. read more

Dr. Lee is the absolute worst! He did a molar extraction and left a piece of the tooth in. I went back to have the rest of if removed and he was extremely rough and careless. He tried to pull out the rest with no anesthesia and only after he heard me yell he decided to numb the area. The follow up felt very rushed like he was just trying to get it over with and move on with his day. I don't recommend to anyone! Absolute worst! read more

I was a little cautious because I had to get a tooth pulled & I have problems with my veins for them to put me under anesthesia. Well, the staff made me feel comfortable & told me that the doctor would have no problems. He came in found a vein right away & that was the last thing I remember. Woke up a 1/2 hour later, no pain. Matter of fact the bleeding has already subsided almost completely. Will be going back in a couple of months to see about an implant! Very amazing experience!A++++++ read more

This office is extremely unethical. They didn't inform me of any billing at time of consultation. Would have charged me over $400 if I went through with the procedure and didn't ask about fees upfront. Debbie and Amelia from the billing department were extremely condescending and unhelpful. read more

Dr. Panagos was absolutely incredible. Painless wisdom teeth removal in legitimately under a minute. Would absolutely recommend to anyone looking to get wisdom teeth removed. read more

They were very accommodating. I needed a tooth extracted & my experience from A ~ Z was flawless. I want to give thanks to Ms. Felix, Arlene & Jody! The whole experience was very pleasant. The only snag that affected me was that my medication was not called in as promised. Dr. John Lee was very pleasant & gentle with the procedure. I was also billed for stuff that was not performed but Donna in billing reassured me that she will be submitting the proper bill to the Insurance company. Hoping it all goes as smoothly with the implant work required once I'm healed. read more

Spent about $20 on LIRR for this appointment. I arrived with a referal that said CBCT of teeth 9 & 10. I reiterated that I needed just THOSE teeth. Reception read and scanned my referal before returning it yet their 'trained technician' (there is no radiologist) did a general scan of the entire mouth, which was useless to my oral surgeon. I paid $350 for this and have to find another facility with competent and qualified professionals to re-do it, which will cost somewhere between $450-600 more! No one who received adequate services would be asking for a refund. . . I should not have to pay for this service TWICE-- I am not rich. I called to explain the situation and was refused refund and they explained that the 'full scan was correct' despite the specific teeth listed on the referal and angrily refused reimbursement or to even call my dentist to discuss it. That speaks volumes the type of practice this is that rather than admitting a mistake and correcting an error so that patients can recieve adequate medical care, they would rather take hundreds of dollars from you and never see you again. Imagine you paid even more than I did. . . Thousands of dollars and this happened to YOU. Unless the money is returned they deserve this review and the loss of buisness that comes from it. read more

Had an Apicoectomy done here at the Garden City location recently and it was a good experience surprisingly. I say surprisingly because i absolutely HATE going to the dentist, 2nd, lets just say that this procedure is not something to look forward to. Its very invasive and the healing process is pretty lengthy. However, Dr. Boivin was great! She was patient and attentive through out the procedure from beginning to end. She even put numbing cream on my gums prior to injecting the novacane..most places just stick you without any numbing cream, UGH, nightmare! Her assistant was also friendly and comforting. They both made sure that i was comfortable and at ease and managed to make me laugh (within) during the procedure lol. I definitely recommend Progressive!! read more

On the first visit the Doctor Rastegar took an x-ray and gave me an estimate on tooth extraction, bone graft and implant. The next time I visited for actual tooth extraction and bone graft procedure, I was told that my request for bone graft and implant claim was denied by my health insurance, resulting over $500 more out of pocket than estimated. Nobody from the surgeon's office notified me about it, they claimed they sent out a letter to me but they couldn't find the said letter when I asked for a copy in their system. Eventually Doctor Rastegar came out and talked to me...by lying to my face saying he never gave me an estimate. I'm done with these guys, I'd rather give my business to somewhere that's honest. read more

I needed a tooth pulled in a emergency. My dentist called them on Thursday and they scheduled me for the next day at 9 am. The office staff was great and the doctor was very caring. The best part was no pain at all. read more

Came in on Tuesday 5/24 for impacted wisdom tooth removal. My pain killers were never sent to my pharmacy, only Motrin, which i assumed was the only pain medicine i was receiving. When i called the office 3 days later to request more pain medication because i had severe pain, they informed me that Narcotics were sent to my pharmacy 3 days prior, which they were not. They gave me the runaround all day today and i have STILL not received narcotics for my pain. I asked them to send it to a different pharmacy, and they lied and said they sent it and they never did. I stood in CVS for an hour waiting for a prescription to be filled that they never received. It takes 2 minutes to send a prescription, this is unacceptable. The office manager JENNIFER, and the other girls working at the front desk have terrible communication skills. According to the office manager I should be more patient in waiting for my prescription to be sent because they are busy... when my prescription should have been sent 3 DAYS AGO. Very unprofessional staff. DISGUSTING ATTITUDES. read more

Staff, specifically the disgusting woman that works In billing named Amily or whatever her name is, is absolutely disgusting. Called with a billing question and she did a terrible job explaining and when I asked for a better explanation she got nasty and hung up the phone on me. Absolutely disgusting. I reported the office to the Better Business Bureau because of her. So nasty hanging up on patients. The doctor was amazing and I saw his son on the second visit who was great also. Just need to fire that disgusting miserable B**** in the billing department. I will not return because of her. Because unfortunately all Billings I guess are handled by her and I never want to deal with a disgusting person like that ever again. Working in healthcare and treating paying patients like that is nasty. She will be the death of that office. read more

Dr. Lee did a fabulous job. very professional and friendly staff, I would definitely recommend. thank you!

A pleasant experience for a not-so-pleasant procedure. Dr. Lee was in charge of taking out all four of my wisdom teeth (I'm a one-stop-shop kind of patient), and everything about the experience, minus the impeding pain, was great. Usually when I see a doctor I'm prepared to wait...and wait...and wait. I had an 11am appointment and was taking in by 11:15. They told me the whole shindig takes about 90 minutes. Sure enough, I was out the door by 1pm. The nurses/hygienists as well as Dr. Lee were attentive, informative, and helpful. Within three hours I even stopped bleeding so I guess that's good. More doctors' offices should be operated like this one. read more

This place is a dental factory. What I mean is there is ZERO personalized service. I'm used to my regular dentist handling almost all of my dental work but for a wisdom tooth extraction, I had to come here. They were very nice on the phone and got me in there 3 days after I called to schedule an appointment. When I arrived, it was already crowded and I figured I would be waiting a while. Fine. Do the paperwork, sign the forms, hand over your insurance card. They took me in quicker than expected had me do a panoramic x-ray. The dental assistant had apparently never heard of a dental device made of plastic, rather than metal, but whatever. They set me up in the room and two assistants could not find the x-ray they just took. Finally they somehow found it and prepped me. I went with local anesthetic since general (in my opinion) is a waste of time and money. My surgeon came in, wasn't sure she could do the extraction because of the dental device I have, called my dentist to confirm it could be done. My dentist confirmed and she came back in to numb me. She said she would be back in 10 minutes. Okay so I get nice and numb....And I'm waiting, and waiting. I grab my phone, my 3PM appointment has now turned into 4PM with a numb mouth/tongue and no doctor in sight. I stepped out of the room, asked an assistant what was going on, she said the dentist got stuck in surgery. But then why was mine scheduled for the same time?? Finally the surgeon returned and apologized for the delay. By this point, I knew I would need more novocaine. The assistant and the surgeon went to work. I motioned it was hurting, the surgeon said that was pressure, I argued (with tools in my mouth, mind you) that it was pain not pressure. Another shot of novocaine and I was good to go. Didn't feel anything and the extraction took 1 minute, yes literally 1 minute. The surgeon ran out of the room and the assistant cleaned me up. The assistant told me to go pay and she would get gauze and an aftercare sheet for me, along with my scripts. I paid and realized I still did not have anything they had promised. Finally I got everything I needed and nearly ran out of there. So why am I giving 3 stars instead of 2? Well, the front desk is very nice and thorough. The rooms are nice and play music. They use a private co-pay plan so an extraction comes out to roughly $70 (which is a steal). I just wish the assistants and surgeons had better bedside manner. I heard a girl crying one room over and either the surgeon or assistant just kept saying, "calm down". I would come back for another wisdom tooth extraction but next time, I hope I'm not waiting till the novocaine wears off. read more

My procedure was with Dr Panagos, I read past reviews about his service and wanted to change my appointment to another doctor, however he was so nice, explained step by step what he was doing, made sure I was comfortable. The other staff was also very professional. read more

The service was good the equipment great. The Dr was awesome and efficient. Reception was courteous and good parking

While every individual's experience varies, I have to praise Dr. Panagos and his staff for making my wisdom tooth extraction simple and pain-free. Disclaimer: part of my luck here was that the two teeth I needed extracted were fully erupted and not impacted, so it was a simple extraction (no stitches, no antibiotics, and no pain, just some discomfort). I've read other reviews that have called Progress Oral Surgery a wisdom tooth factory. While that might seem like a negative, it actually comes with some positives. For one, I felt confident they knew what they were doing (everything was very routine). In addition, their process for new clients is very efficient. A week in advance of my first appointment, they emailed me digital versions of the patient forms to complete online, saving 15-20 minutes at the office itself. When I checked in on the day of my consultation, I just needed to show the copy of my insurance card and drivers license. Ten minutes later, they brought me into a room to take a 180-degree x-ray of my mouth and then into the consultation room. Dr. Panagos came in a few minutes later to discuss the extraction and my options, telling me it would be a very simple process in my case with minimal recovery time. He also gave me the option of being awake or going to sleep for the procedure but said it would take only 15 seconds per tooth, so I opted to stay awake rather than spend time prepping for and recovering from anesthesia. I then scheduled my extraction for a few weeks later. On the day of my surgery, I had to wait about 30 minutes (the place was packed), but only a few minutes after I was in the room they numbed me up. 15 minutes later Dr. Panagos came in to make sure the lidocaine had worked (it sure did) and begin the extraction. Although I was awake, the process was incredibly fast (he was literally done with both teeth in 2 minutes... not an exaggeration) and I felt absolutely nothing (even the "pressure" people sometimes talk about was hardly anything). His work was fast and he had fantastic bedside manner that really kept me at ease throughout the process. No stitches were needed, so they put some gauze in my mouth, sent me home with self-care instructions and asked me to call if I had any questions or of course any emergencies that might come up. Recovery was just like Dr. Panagos said, very simple. I didn't even need pain medication, although I took Tylenol before bed the first night to make sure I didn't have any discomfort sleeping. A week later, I was totally back to normal (minus two teeth of course). Overall, I'd strongly recommend Progressive Oral Surgery for their experience and efficiency, and I'd recommend Dr. Panagos for his service and surgical work. Thanks again to the team there for a great experience! read more

very poor customer skills in this office. Poor attitudes and not very organized. Doctor was good but did not provide a pain med after surgery. read more

Visited Progressive Oral Surgery in Garden City, LI today for a consultation. Dr. James Pezzullo was AMAZING! Dr. Pezzullo exhibited a friendly, down-to-earth, patient and transparent demeanor. Dr. Pezzullo explained my existing dental issues in detail and presented various options for my consideration. He answered all of my questions and concerns. His Nurse who performed my x-ray shared working for the practice a period of 30 years! She was awesome too. The front office staff was competent and professional. Although I didn't have any work started today, I will definitely schedule a follow up appointment for a quick return. Thank you Dr. Pezzullo and Team. read more

I had an implant done by Dr restegarrd in Garden city. Fristly the office is like a factory with no personal show of caompassion. This dentist came in to the room, gave me my injections and disappeared for 20 minutes.He then came in to the room put in the implant maybe 8 minutes and split The nurse handed me paper directions and sent me over to the payment desk. My mouth was aching all week and my return visit was about three minutes with the dr telling me it will get better! Now, 3 weeks later I am in Florida w an abscess and have been holding on for 45 minutes to speak to an office person.......dont walk run to another dentist! As a nurse this is a very unprofessional unsafe office! read more

Dr. Harry Sacks performed an extraction on my child recently with LA. My child entered the room where they put a cream and injection. They sedated one tooth, but did not properly sedate the other. She just felt pressure for the sedated tooth when it came out, but she felt extreme pain for the other. She felt everything, especially the pulling and nerve damage. She tried to explain that it hurt, which should have been obvious from the screaming, crying, and kicking. He said pain would be sharp. She said it was very sharp. He gaslit her, said it was pressure and she was being a coward. She is in immense pain after the procedure. My child is very tough and has been through tough surgeries before... but she has never been so traumatized and cried so hard. My heart breaks for her. We are seeking justice for this malpractice. read more

I was terrified of having my wisdom teeth extracted but everyone in the office was so nice. The dental hygienist was very understanding of my concerns and reassured me without any judgement or attitude. The doctor was so nice and it was over in an hour. No pain or discomfort, I feel fine. I can't even believe how worried I was before. I recommend this office 100%, I would tell everyone I know to please come here because they won't regret it!!! read more

Two days ago, I broke my molar while eating. I called my insurance, and I was referred to this group. Christina offered me an appointment the following day, but I couldn't go because of work. She worked with me, and got me in on Friday. I met with Dr Lee, who put me at ease right away. He was AMAZING!! Never in my life have I left a dental office smiling, let alone after an extraction. He explained what he was going to do, was extremely gentle, and I didn't feel a thing! Keep in mind this was a surgical extraction. If I could give him 10 stars, I would. read more

Progressive Oral Surgery - Oral Surgeons Near Me - Garden City, New York

First time I have ever wrote a review for anything besides food or amazon. I just feel like it needs to be done. Rodney Rastegar is nothing short of brilliant. Every time I see him, I tell him. You're a magician! Unfortunately I did not take care of my teeth growing up and I'm damn sure paying for it now. I've been to at least 15/20 different dentists and or dental surgeons in my 50 years on this earth. I LOATH going to the dentist and have even jumped outta a chair mid cleaning and ran. I really do have a high tolerance for pain but when someone is spraying your cavity with a high pressure jet stream, it f'n hurts!! Warned them many times. After the 3rd blast I was out. I have had many many teeth pulled. I even had a union dentist try to give up on me. I was in that chair for over 3 hours. Sweat pouring down this dudes face. I'm like dude. No way. I have 10 shots of novicane in me, get this thing out. Wow that was painful. Now back to Dr Rodney Rastegar. I've seen him several times now and every time I leave amazed. I'm like what?! You're done? Really? I'm literally shocked every time I leave. Lol. Several teeth pulled. Never not once, ever any pain whatsoever. Sinus lift. Slash my gums open and pack em with bone. Painless. Didn't even need an Advil the next day. Yesterday 2 implants. Again. Painless. Honestly like I wasn't even there yesterday. Please anyone that is scared of letting someone go in your mouth and do major work, don't be. I will praise Rodney Rastegar as much as I can. Like I said. Magician. read more

DO NOT GO THERE. Read Jenni K.'s review carefully! I had the same situation. They will charge you more money without explanation. Disgusting staff and poor service. read more

Gave me an appointment 3 months away, called the day before my appointment to let me know they stopped taking my insurance a month ago and that I would have to pay out of pocket. No contact up until this point. Absolutely unprofessional and possibly unethical, I could have spent the last month getting a different appointment. Reported them to the NYSED. read more

I had the greatest experience with dr panegos.. im actually pretty scared of dentists but he made my experience such a great one. I got a molar removed and his work was quick and smooth.. so glad i came to him read more

Don't easily give 5 stars, but Dr. Panagos and staff at Great Neck location made this as easy as it could ever be. All four wisdom teeth extracted, back in action in less than a day!! Crystal clear instructions, perfect results!! read more

Dr. John Lee is excellent and i highly recommend seeing him. I am always anxious going to the dentist especially when its oral surgery. But he answers pretty much every question you might have before you even ask them and then still gives you time to ask anymore questions. Hes also very kind and knows what hes doing! Hes done two procedures on me, both of which went very well. Definitely go to Progressive. read more

I went here because I needed to get my wisdom teeth removed. I had an appointment with oral surgeon, Dr. Petros Panagos. He is very kind and professional. Professional in the way that he was very informative about the procedure. After the surgery, he told me so many times that I need to take the pain killers right after getting them from the drugstore. I got home pretty late considering that it takes quite a while for me to get back home. By the time I arrived home, the numbing sensation from the general anesthesia wore off, but I didn't feel pain at all. I'm not sure if it's because he did the surgery well or I have high pain tolerance. He noticed I live far away from Long Island, so he was kind enough to tell me about his other location in Jackson Heights, Queens (which is a lot closer to my home than this location). I went back to him to get my stitches removed. No infections, all good. I would definitely go back to him if I need to get oral surgery again in the future. read more

We were informed that the visit is covered under our insurance. We were there with my daughter, the doctor took xrays and told us that staff will call us with authorization of the procedure but instead we got a bill that the consultation wasn't covered. While there was no consultation and we were told the visit is covered, its a scam practice. read more

Billing department is terrible. Keep receiving a bill that's blank. No date of service, no description. How is that acceptable.

My name is fatima I was at the great neck location yesterday. I was referred by my regular dentist it was my second visit there. Both times I had an emergency and was seen the same day by Dr. Panagos I guess they were closed after the New Years but answering service gave my message immediately to the doctor and he returned my call in less then 5 mins, which was nice of him and I was in extreme pain. Procedure also went well the next day. I am completely satisfied with the staff as well as Dr. Panagos bed side manner was also great. Will definitely recommend this Oral Surgeon to family and friends. read more

This review is for Doctor Panagos specifically. I can't even begin to explain how great of a doctor he is. Not only is he so knowledgeable and informative, he's NICE, comforting, doesn't make you feel stupid or weird or uncomfortable. He actually pulled out 3 of my wisdom teeth back in 2014 and did a coronectomy on my left lower wisdom tooth this year. I was SO NERVOUS about the coronectomy (I'm a googler and once I see reviews about infection and things like that I get scAred) I literally got emotional as hell before my appointment. They were super comforting and understanding. Didn't rush me, let me have my dramatic moment and reassure me everything would be okay. The coronectomy was performed with just local anesthesia meaning I was wide awake just super numb and it was not bad at all. Dr Panagos talked me through the entire process and let me what was about to happen (for example he would say "okay now you're going to hear a little drilling). The experience was not bAd at ALLLL. I also had a liver clot which dr panagos cured as well. Hes just an excellent doctor, a sweet guy and he's patient with his patients .. for that I will always recommend him. read more