Excellent customer service. Replaced iPhone battery that they stocked and only charged me $129.00…read morewith a 30 day warranty within 1 hour. Very pleased with all of the above.

Quick and expert service. They fixed my phone and it didn't cost much! Total life saver!read more

YES! Pop Color is a great locally owned and operated print house. They have endless abilities and…read morea super friendly and helpful staff. If you have read any of my previous posts you know that I am a customer service queen and Pop Color hits the customer service nail on the head. Print houses can be intimidating to a new designer and on top of that, I'm a self-taught one. Printing quality projects presents a whole other level of education and knowledge, Francine at Pop Color helped me right along. Her patience and willingness to show me how to set things up properly and understand a bit more about printing really had a positive impact on my experience and my design knowledge. I felt welcomed and appreciated. The print projects I have had printed here have been high quality, I have yet to have a better experience in the greater Burlington area.

As far as printers go, this company is awesome! They produce amazing work and are very easy to work…read morewith. I used them to print some postcards and business cards that I had designed myself for my small business. They were very helpful and knowledgeable about design, paper and printing techniques (things I am not very familiar with), and were always very responsive to questions. I will definitely use them again in the future!

Very happy with them! Had my screen replaced it stopped working a week later called them and they…read morefixed it right away no change! Great customer service! Will be using them again!

Hi, I brought my husbands iPad in because the screen was broken and you folks helped me…read moretremendously. You fixed it and I had it back the same day and I am so pleased with the work that you have done and I just wanted to make sure that I gave you an excellent review.

I brought in a hard drive that was giving me such hassle, it kept overheating and slowing down…read moreeverything I was working on in the process. Fortunately, they were able to not only fix the problem (it's tech speak so I'm not exactly sure what they did), but provide excellent customer service in the process. I'm so grateful that they were there when I needed them. It really made a huge difference.

Oh my gosh, this guy is incredible! I had an issue with my laptop, not charging, called him, he was…read moreable to look at it immediately and fixed it within a very short time, and extremely fair pricing. Remember, good reviews is the only way folks that provide excellent service remember, good reviews is the best advertising for them. I recommend him 100%.

A speedy repair and reasonably priced. Excellent communication was a bonus. (I'm in Vermont, not…read moreSan Francisco!)

Aidan and crew are amazing. I hesitate to write this glowing review lest I bring them too much…read morebusiness - that's humor people, lighten up. Alex is responsive, no nonsense, simply solves problems, in my case mostly via the Internet where he takes over one's computer, or, when necessary, at the store for heavier chores like in-depth removal of a nasty invader. As now a writer who does a lot of Internet research, I've had to use both, successfully, several times. His shop is unique and a treasure for anyone with a computer of any kind. Our larger community is lucky to have him. Rob Ezerman, M.D.

Knowledgable, friendly, dependable service. Had my computer hard drive replaced and they went above…read moreand beyond for me.

We hired Union Street Media to create a website in 2010. We were a start-up service based business…read morewith limited capital - initially we spent about $20,000. As a service based company we explained our needs and were told that our needs would be met. Aesthetically, USM did a good job, however the back end of the site was very difficult to manage, the site was extremely slow, incompatible with certain browsers, and full of glitches. We were paying $250 a/mo for hosting and support. To say the least, it just wasn't meeting our expectations. Over the course of the next two frustrating years, we spent in excess of $10,000 struggling to make our website, and relationship with USM work. Union Street Media finally proposed to convert our site to Wordpress to solve the issues they couldn't fix. This courtesy was offered to us for free. We were told the conversion would take a couple of months - we went over the full scope of work with their team and everyone signed off on what needed to be done. A contract was signed to this effect. 8-10 months later and we were still waiting for the conversion to be completed. Finally, they sent us a mock site to review. Not only did it not solve the issues we were having, it had LESS functionality than our current website. Meanwhile, they were consistently pushing us to sign off on the new website and send it live. We sent an email to the owner of Union Street Media, Ted, expressing our frustration. He called back telling us that this whole project was taking too long and we would have to start paying Union Street Media to complete it. Not only the that, Ted explained that all of their sites were moving to Wordpress and they would no longer be able to service our website if it wasn't transitioned to wordpress within a reasonable time. In short, if we did not pay them to continue the conversion THAT THEY PROPOSED, our site would be shut down. It was hard to believe that someone would intentionally put us in such a position in order to extort additional money. After several more conversations with Ted we realized he was uncompromising and we decided to terminate our relationship with USM, and ultimately terminate our business. Towards the end of this, just as an exploratory measure, we decided to try to build a new site ourselves, using Wordpress. With no prior coding experience whatsoever, we were able to have a working mock site up in less than two weeks. Ted told us it took them over 300 hours to convert our site. Six months later, after our business is folded and we've moved on, my business partner gets a call from a collection agency telling him we owe Union Street Media $1500 - FYI it costs $3,000 for USM to make our site interactive for cell phones, ipads etc - we paid half of that and refused to pay the rest when we saw that Ted was extorting money to complete our conversion. I couldn't believe it. This is my first negative review here on Yelp and my submission to BBB will also be a first. I believe yelp and similar sites are meant to help expose these sorts of unethical business acts. On behalf of most of the USM staff we dealt with, I can say they were always pleasant to talk to and their support team was was always responsive. I think most of our initial problems stemmed from USM taking on a project they weren't capable of handling. While I am sure they are successful real estate website developers, I can't say they impressed me with our website.

September 2014 to February 2015, what a long saga of miscommunication, service issues, debates,…read moreetc. This company presented at conferences over the years and sounded like they knew their stuff. The fact is, I am a real estate salesperson, not a website designer. But I know customer service, and this company does not know anything about this! The fact is that my site is too slow. Visitors want to search property, and after having dozens of local "joe-users" look at the site, it takes too long to search. NOBODY will visit the site twice. How can I pay for this? I won't bore anyone with the "debates" that needed to happen on small site quirks, but their customer service was rushed, always acted bothered to deal with me, and quite frankly required me to push back several times on everything to get it taken cared of. When given the opportunity to "satisfy the client", I had to spell out some ideas for making me happy. I thought it was reasonable! They were "updating" servers in the coming week to speed the site, so I wanted my previous few months of a slow site to be credited. I would continue on with the terms starting when we had a "fast site". Nope, my account manager didn't have that authorization, so I was ignored. Like Stetson's review, I will be taking steps to fight for a portion of my $3000+ expenses thru legal means. Only caused by their infuriating restatement of a 1 year contract terms instead of fixing their crappy website design and hosting! Buyer Beware!

I am a big fan of this place and will keep it in mind for any future problems I might have with my…read morecomputer. The guys here managed to fix my gaming computer, which had a rather difficult problem to diagnose. I had even taken it to other places to get it fixed, but no one else was able to solve the issue. The team at Wizard Tech got it running perfectly, all with great customer service and a very fair price!

After I dropped my phone in the lake, I tried fixing it myself and only managed to make it worse…read more(somehow caused it to smoke despite total water damage). They were able to bring it back to life so I could salvage photos, contacts, notes, everything I wanted. Super friendly, knowledgeable, and helpful throughout the entire process - thanks so much!