They are thieves!! Beware of the billing. They charged my credit card, also took that same payment…read morefrom my checking and charged the insurance. Paid themselves three times!! Zero stars for thievery!! They thought they were just dealing with a confused old women, but I handle my moms finances and was on top of it!!

Everybody was so kind but efficient and professional in all situations. The office staff were on…read moretop of it! Never had to wait for a reply, whether it was over billing, rescheduling, or our ever-changing needs with our parents. The caregivers were the best! Kind yet always providing tip top care and support. Always busy, never had to prompt for services. We dropped in often and unexpectedly but always found them doing a great job. Can't recommend this company enough.

I was there observing the workers there with other people, and I was amazed of the compassion they…read morehave to others. In short words Thank you to Jose Rodriguez, Jesse's Naputi, Bella Olmos, Romon, Ashley Hysell, May, Kayla Cook, Maheli Bojorquez, Alexia Martinez-CNA, Maya, Bertha, Smilta, Andrea Duran, Karen, Heriberto -cook, Adreonda - maintenance Cleaning, Emily and Gilda - cafeteria, PT=Alexis, Jasmine, Cora, Christian, Perry,Emily Hard working people, with a lot of patience and compassion of the heart towards people. If only people would actually spend all that day and time is much as I did from 8 o'clock to 930 at night every single day for two months you would see what I see. I do give me a five star it's a lot of work, and every patient has different problems and situations in her life thank you. You are a gift from God

This is not a skilled nursing facility this is a business. What I witnessed here not just for my…read moreloved one's care but her roommate as well . Disgusting. Me and my family were constantly visiting and what we observed. Disgusting

Sharon, if we are trying to be accurate here, then let's be accurate. When the first care giver…read moredid not show up, your office did not call my sister or me. Instead, my sister had to call your agency to ask where the caregiver was. I did not call you and demand anything. I know no one heard the last person who showed up at 8 am because I spoke to my mom and she told me she did not hear the knock. When she went outside to check, the person was gone. It's disappointing that someone who is in the business of care taking would spend so much time and effort trying to spin your version of the story to try to make yourself look better instead of being more concerned with the fact that your employees went into the home of an elderly couple to watch tv and play on their phones instead of taking care of their charge.

They have great prompt communication. Their staff does a great job helping my grandmother with…read moredaily med reminders as well as cooking and cleaning. Thank you!

We were referred to "Right at Home" by the company "A Place for Mom" for a family member suffering…read morefrom dementia. From the moment we called Right at Home, in Yucaipa, California, we were treated with respect and concern. The care manager was able to meet with us right away to address our concerns for our family member's care and always makes herself available to accept our phone calls. We contracted for the service of a caregiver at three days per week and were so pleased, with the company, we increased our contract with Right at Home to have a caregiver six days per week. From the start, we were assigned a caregiver who perfectly matched our needs and our loved one accepted the caregiver immediately. We would highly recommend Right at Home.

Right at Home has been a wonderful service providing care to my mother for the last 7 months. After…read moremy mom's hospitalization, I found that I couldn't manage my mom's care and my job. I needed someone to be there a few days a week to help with hygiene care, meals, and errand running. All Right at Home staff that have helped cover mom's care have been great but her regular caregiver has built a wonderful relationship with my mom. My mom looks forward to her visits and I can see that her caregiver genuinely cares for my mom as well. All Right at Home staff are extremely responsive when I have questions and I truly value their services. They helped me navigate my mom's long-term care and assisted with my mom's evaluation for her services. I don't know what I would have done without them.

I was blown away by the level of care and patience by the administration at HomeInstead. From the…read morefirst day Mary came to our home to assess our home to my father's birthday.....Bringing my father a birthday cupcake was such an act from the heart. The team works hard to find the right caretaker- helps with hours needed and level of care. I would always recommend this care team!!!!!

Excellent caregiver. Very kind and patient with my very difficult mother. Would recommend them for…read moreyour home health needs.

I am very grateful for your company for giving my mother the most hardworking and amazing…read morecaregivers with extreme compassion! The last three and a half years must have been very difficult if not for all your unwavering help and genuine care. With sincerest thanks to the manager, the whole team, and most especially, to the care providers for all your continued extraordinary support for my mom's daily needs. My family is blessed to have you around!

This is the worst place you could ever place your family member. The amount of times I have had to…read moresit down and have meetings with the only charge nurse of the entire facility and the coordinator. The lack of knowledge these staff have is unbelievable. My grandmother was NPO (nothing by mouth) and they were delivering her trays of food with the wrong name on them. She went into some sort of shock because her BP was so low, went completely unrecognizable. Ended up back in the hospital and was completely normal the next day. They made excuses as to why she was having convulsions so we thought it was normal. Come to find out she could've died and she was left like that for days. She was only sent to this facility for physical therapy and to gain independence so she could come back home. She declined significantly in the last month. Nadine trip to the hospital and she's back to her normal self. No one knew what meds she was on or when they were given. They just drug you up and move on to the next pt. Please save your family member the pain and suffering of this place. Absolutely horrible. "Nurses" I have been talking to has been reported to the state board. Absolutely disgusting place to even have open.

Sincerely appreciative of the care my Husband received here. Having only one other experience in…read morewhich he was extremely unhappy, it was refreshing to have our fears alleviated. The staff was compassionate, helpful and kept us in the loop at all times. Especially grateful for the staff that gave him snacks and all the coffee he requested. . Our family was able to rest knowing he was getting excellent care. BLESS YOU Asistencia!

I just fired this organization after three weeks of begging for wound care supplies which are…read morecosting me over $300 per WEEK to purchase. According to IEHP, VNA is supposed to bring all the necessary supplies, yet not once have they brought me enough to cover a single day's necessary medical supplies. When they did bring me two bags full of supplies, they must have been for another patient, because the only thing I could use was 6 twin-packs of cotton-tipped sterile applicators. I sent the rest back. The nurses are very pleasant, but nice doesn't make for good wound care. They moved from their Banning, California location last weekend, and are now located in Redlands.

I just fired Visiting Nurses Association Private Duty Care (also known as VNA Private Duty Care,…read more909-621-3961. I arranged for nurse care 7-10 days before needing to leave the country on business. They waited until the very night before they were supposed to send nurses daily on two 3-hour shifts per day to tell that they could only find 1 nurse to do 1 shift on 1 of the 7 days. I was about to take my luggage out to the waiting shuttle driver at my house when I got a call from them. This caused a tremendous amount of hassle and I cannot take a chance on them again with the kind of professional work schedule that I have. As with Sahara Q. we've found the nurses themselves to be very nice (except for one), but that doesn't get the job done when you can't depend on their availability for a parent whose very life depends on quality care; not to mention the extreme inconvenience and disruption to my professional work by having to cancel a very important business trip that's part of our family's livelihood.

They are very professional and comforting to their clients. My dad really likes his care taker…read more Barbara. She is friendly and comforting to my dad and myself. I would recommend them if you are needing someone to help with a elderly family member.

From the owner: Experience the difference with Interactive Caregiving! it's our loving and reliable caregivers…read morethat make us stand above the rest. We personally match every client to the right caregiver. We are selective about who we hire to insure the best service possible and maintain a wonderful reputation. We are locally owned and operated by Jim and Denise Hammond since 2002. We are fully licensed, bonded and insured. All of our caregivers are employees, not contractors.