300.00 to reinstall windows. tech was rude, took over a month, and receipt showed 250.00, and didn't show the 50.00 they make you pay up front when you drop it off. do not recommend! read more

worst possible service you could ever get took an Xbox in they could not tell me if it was a master border or a USB. When I asked what the part number was they told me I could look it up myself. I dropped the Xbox off asking for the USB port to be fixed and got told that they didn't know if it was a USB or the master board but yet they don't have a part for either one and they can't fix it and to leave the store. read more

These guys are amazing! I'm not incompetent in regards to computers, but my laptop had the "blue screen of death". This is beyond my ability to fix. Knowing how that place I refer to as the "Squeak Squad" (since they are intent on nibbling away my wallet) and how the last time I went there they charged me $200 up front to diagnose the problem, I swore to never go there again. They wiped my computer and didn't install many of the programs I needed. Now, I regularly create backup and restore points. This time I there was nothing I could do. Was referred to Prolific, and was floored at their prices and casual yet professional customer service. They were able to fix it the same day and only charged me a piteous amount!! My lunch cost more!! I think they may be magicians. Thanks to the whole crew. You are my heroes, Rev. Kat Browning read more

These guys are the real deal. I am from out of town, and I tried to get my computer in to one of those "geeky franchise" repair places but it would take over a week just to get my computer in. No telling how long it would take to get it back. Prolific took my computer and called me the next day with the problem and how much it would cost to fix it. I am thoroughly satisfied with the works they did on my computer. I highly recommend them! read more

Awful, they took my computer, told me it would be about $400 and back in a week and due to complications it became four weeks, and there was no kind of discount, and they actually tried charging me for a piece that they broke. Terrible place, you have better options. read more