I'm amazed by the exceptional service I received at Going Postal in Platte City, MO. They went…read moreabove and beyond to ensure I paid only for what I truly needed. They didn't just hand me a box and send me on my way-- they packed my items themselves with care, asked if I have anything fragile to make sure they take extra care while also trying to keep everything fit perfectly. Because they chose the precise box size, I avoided purchasing an unnecessary larger box and saved me money on mailing costs; and they're surprisingly even cheaper than USPS! I'm truly appreciative of their kind gesture. Thank you so much!!

Really helpful and knowledgable, and they have access to every carrier other than USPS.read more

We are always coming to this store & everyone seems to be so polite & efficient. Brandon, however,…read moreseemed like he needs to find something else because customer service is not his strong suit! I have never felt more disappointed or disrespected from an employee there until now. He was rude! Did not say hello, pointed to where I was supposed to put my package, & handed my receipt & did not say one word. Fire him. He's horrible!

They are very busy. So if you go find out what time is the best to get you in and out. I mailed 2…read morethings in a box. I had one thing that was of value in a plastic bag with a knot tied in top and put into another bag with the knot tied in top. When I received my package they had gone into both bags. How do I know ? The interior bag was packed sideways. I didn't do that. Have no trust of them now. You should always put anything valuable into a sealed container if you use them to mail.

Overall had a good experience. I had to go for a passport photo and they were able to help! It took…read morea little longer than anticipated but I think there was an issue with the camera that was resolved. The guy helping me made sure my photo met government guidelines for passport photos and was the correct size. I got the exact picture I needed for my new passport and was off. I noticed they do a whole variety of packaging and shipping options. Looks like a great place to bring care packages that are needing to be sent. Since I only used their passport photo services I can't speak to anything else, but if you are in the area and need a new photo I recommend going here!

I had to ship something oversea to Taiwan, the owner Rich was very helpful, he explained the…read moreoptions and helped me choose the best deal on shipping. He also helped me repackage my box to make sure it will arrive safely. The shop looks like a high class boutique, and everyone so helpful. Definitely will referral all my friends there.

The UPS store near me always has what I need. Great service, as well. I recommend this UPS shop.read more

I didn't realize you had to order online, I went up to the window to order and was told I couldn't…read moreorder that way. I was very disappointed, it isn't something I would do so had to go elsewhere, Joyce

Fingerprinting was done professionally, store was clean and organized, staff was courteous.read more

Waited over 20 minutes to pick up an Amazon package, should have been a few minutes, very…read moreunderstaffed

We needed a virtual office and a mailing address for our new business. We had looked at several in…read morethe area and set up for a tour of the building. We found the building very nice and spacious and the upkeep was done regularly. Will was very friendly and provided a wealth of information on what we needed. Rented the virtual office from them and was continuously pleased with the service we received from them. Would recommend them for any office space need that you may have. Thanks Will for the wonderful opportunity.

Amazing group of local small business owners working together under one roof.read more

This has become my favorite UPS location. The staff is incredibly friendly and always willing to…read morehelp.

I am a long-time customer of the UPS store and have consistently found the staff to be friendly and…read moreprofessional. However, my experience today was extremely disappointing. While standing in line to retrieve an item from my box, an employee behind the counter looked at me and said, "Don't look at me like you know me." Such an inappropriate and unprovoked comment took me aback. When I asked to speak with the manager, the same employee--who identified himself as Ryan--claimed to be the manager. I expressed that his remark was unprofessional and unacceptable. Rather than acknowledging it, he attempted to justify his behavior by saying he was "trying to help me." His tone escalated, and what began as my attempt to clarify quickly turned into a defensive and uncomfortable exchange. I told the staff he was acting like a jerk. A female employee nearby quietly mouthed, "I'm sorry," which confirmed to me that my reaction was not unwarranted. I have been a loyal customer for years, even before the current ownership, and I've never experienced such discourtesy. I told him he may never help me again. It appears that Ryan may not actually know that he is not the manager, as a petite woman with short dark hair seems to hold more authority.

I order items all the time online. Items small enough to fit in my mail box(which has a key lock on…read moreit). However on several occasions I have tracked orders which have been marked as delivered, but yet I never receive them. This postal service has a serious problem either with misplacing packages or theft by the mail men that deliver my mail.

Called about a media mail package that was stuck in NJ for 7 days. The agent (Shelly) was very…read morerude and kept saying that I purchased the cheapest rate. She spoke to me as if she absolutely hated her job. I told her to stop talking to me that way. I informed her that I would file a complaint and have them pull the telephone call. This is absolutely ridulous they complaint because we try to use the cheapest mail delivery. It doesn't matter what I paid -I was inquirying why it sat at NJ for 7 days. I mailed it 11 days ago.