Owner provided me a 3/4" plug and offered advise on my existing HVAC system on off hours. Very…read morehelpful and courteous.

The past several months has been crazy for me, so I neglected to rate this business when the work…read morewas done, but the gentleman who came by to help with some minor repairs was efficient and pleasant. The communication was good, as well. He repaired the latches on two storm doors and also fixed the faucet on my bathroom sink.

I called him kind of last minute and he fit me in within a few days. He installed my dishwasher, a…read morenew sink and garbage disposal and was quick and was the most reasonably priced. I would definitely hire again.

Changed review. They called and apologized. Sent someone out to correct the issue. Said it was…read moretheir fault because they were so busy. Maybe they need something in place to insure things like this don't happen but we were in the middle of a bad storm. So in the end the made good. First off the person who came was very friendly and professionally. Was done with the job but the he said the boss wanted more testing done even though he knew what was wrong. That cost me more money. Got the bill and nothing was itemized. I was a little out off buy that but let it go. Then the next day they send a different person without the part and wanted me to pay for the job like it was new. He looked at the part and went off t get it. I canceled service. The right way to do this is the person who first came should have ordered the part and whoever was going to finish should have picked up the part so u pay for the install not for someone to start the job from scratch.

Called cause our boiler stopped working late night and they responded back first thing the next…read moremorning and had someone out within hours. Their employees were professional and clean working. They fixed the problem and then some. Great customer service that you don't always find nowadays

The best ever! Alex and and everyone else who works there are great. They are fast, efficient and…read moregreat to work with. I recommend them!

Alex Calderone was recommended to me by a friend when my AC failed. With 90s forecasted in my…read morefuture I called. The phone was answered by the third ring by a man who obviously was multitasking like crazy! Turns out the phone was answered by Alex himself while he was in the middle of doing another job!! He was straightforward, telling me he is extremely busy but could come 6/1/22 between 8-10:00AM, just 10 days away. I said ok. He came right on time June 1st, texting me before he left with his ETA. I expected him to come, look and then tell me what was wrong setting up some time off in the far future to come back and repair. Nope. He said he carries lots of parts in his truck and usually can fix units right then and there. Let me say he is a smart & driven young man. I learned more about AC units from him in the short time he was here than from any other AC person. He is really big into educating you about your system which I totally appreciated . He told me maintenance is a big thing, suggesting that an occasional rinsing of the fins with a hose helps the unit run more efficiently. In the end he replaced my thermostat, cleaned the unit & added a hard start to the compressor all for less than $400.00. He did say that my unit is nearing the end of its life span, but said see how it runs this summer and if it's ok no hurry to replace. He is a respectful honest person who's not there to take advantage of you. He's really big into education & maintenance. It's obvious he really enjoys what he does. I highly recommend him!

These guys are the real deal! They plumbed our kitchen addition a few years back. Today our boiler…read morestopped heating water. We called before they were even open and Steve showed up within minutes to replace an igniter on our furnace, which he had on his truck so no waiting. Saved us from a cold day and cold showers! They are so polite and personable we are always happy to see them. We are hiring them to plumb our new addition, and looking forward to their expertise and professionalism. I highly recommend calling them first, you won't regret it.

My latest saga started yesterday morning. Of course this time of year our boiler stoped working…read more That meant no hot water or heat. Called Master Tech on a Sunday morning and left a message about having no heat. First thing this morning (Monday) Janet the secretary called and informed me that she would have a technician out between 2-4p. Within 15 minutes Steve the tech called and told me he was on his way. Steve was very professional and fixed my plumbing problem immediately I will be using this company in the future. Steve represents Master Tech to the fullest. His expertise, personality, and charisma is a valuable asset to Master Tech. I've never dealt with a company such as Master Tech. Everyone I've dealt with from office secretary Janet were all very professional and courteous. If I could give a higher star rating for Master Tech I would. Master Tech is my go to for plumbing needs.

I've used several plumbing services over the years, and none compare to Zompa Plumbing. Mike and…read morehis son were incredibly kind, helpful, and professional. After a bathroom floor replacement turned into a nightmare--with the flooring company leaving a huge mess, my toilet in the bathtub, my bathroom door off, and even my baseboards in the trash--I was already stressed and displaced in a hotel. The flooring company also took three extra days to finish, due to a dispute between the owner and his contracted worker, delaying the plumbing work. Throughout it all, Mike answered every call, offered helpful advice, and reassured me they would come as soon as I was ready. His son arrived early, completed the plumbing work perfectly, tried to put my door back on for me, and even took away my old toilet at no charge. Their price was significantly lower than the other quotes I received, and the work was excellent. I'm so grateful for their kindness and professionalism and will always use Zompa Plumbing going forward!

After dealing with a water main break, none of the faucets in the house had running hot water, only…read morecold. We reviewed comments on this site regarding local plumbers and left a message after hours with Zompa Plumbing and Heating. Mike called me immediately and showed up the following day with his son John after handling an emergency pipe break elsewhere. They fixed the problem within a half hour, and will followup with other small issues they found in need of repair. Highly recommend this family run company; quick to respond, knowledgeable, professional and friendly. MKD, resident of Bristol

Can't say enough good things about this business. They came to our house quickly to fix our AC in…read morethe middle of a heatwave. She explained what was wrong, what the cost would be, and did we want her to proceed? YES! So professional, friendly, and clearly knows how to run a business. Highly recommend.

Short notice emergency weekend service on a 94 degree Saturday! Mary was helpful, honest, fair and…read moreabsolutely knew her craft. Would recommend her without hesitation for repair, installation or consultation.

Best quality of work and professionalism. Timely work and high end parts used to provide a…read morepermanent solution to a recurring issue. Tom and his team provided a quick assessment of the situation and their work (moving the water feed from one location to another) allowed me to redo my laundry room. They did a great job and my wife an I now have a brand new area that looks 1000 percent better than what we had earlier. I recommend this team t do your plumbing anytime - (hands down)!

Very, very pleased with the three jobs they did. They showed up on time with masks. They were…read morevery polite and the price was excellent. Highly recommended,