Terrible service, will not even supply their customers with a detailed itemized quote or invoice…read more They are being reported to the BBB. They shouldn't be able to operate a business in this manner. And will not return phone calls regarding their inferior service.

We could never recommend. We purchased a 26kw whole home generac generator a couple month back…read more They set it up and told us to run it 24-25 hours to break it in and they would come change the oil and make sure everything was working fine. At the time of install I was told not to install the app because it was junk. Hours after the tech left we did install the app and after running the remainder of that day of install and throughout the night we manually shut the generator down at 22 hours as we noticed the app was showing the battery was discharging all night and the motor sounded like it was misfiring and had an exhaust leak. The technician came out and found a wire was hooked up wrong and then pulled the spark plug to show me it was fouling out, that wasn't an exhaust leak, the rocker arms that push the valves down were pretty loose on one side of the engine. He removed the valve cover and tightened the rocker arms down using feeler gauges, yes I watched, and he reused the old valve cover gasket. As a former auto tech, manager and instructor for 40 years, I asked if he thought that was a good idea and he said it was fine. So the generator has been doing its 5 minute cycle for the last few weeks and one day I hear the generator misfiring and tapping badly again, it now has 25 hours, only 3 hours since the last valve adjustment. I call Burkhardt out again and it is the same valves loose again. The technician took the same valve cover off and sure enough the same rockers are loose. The tech didn't leave anything loose, the engine must have a part wearing out, maybe a camshaft or rocker. He adjusted the valves again, reusing the same valve cover gasket for a second time, unheard of in the automotive community....I ask the tech what he was going to do about it and he said let's wait and see if it does it a third time. Omg, really, the generator has never run with a load, we lost power for maybe 30 seconds one day. So he wants me to wait again, I said I will call Generac, he said it won't do me any good because they will want photos and there is nothing to show them. I then called Burkhardt starting on a Friday explaining what is going on and this is a brand new generator and we feel this is unacceptable. There was no return phone call Monday as promised so I called. Tuesday no one called us so we called Generac and got a case number but they tell us they will not do anything unless Burkhardt calls in. After no call from Burkhardt Tuesday I called them again, I was then told Jason Burkhardt would call me. Wednesday comes and Ronnie calls me, not Jason, and he tells me they want us to wait and see if it happens for a 3rd time. I explained that is unacceptable and no one would accept this as a solution if it were their new car or riding mower. Later that day I called Generac again and 42 minutes later they say the same thing, they cannot do anything unless the dealer that installed the unit calls in and makes a technical complaint before they can move forward with any remedy. I called Ronnie back and ask as nicely as I could to please call Generac...we shall see if he does...so far they have been unwilling to help. Did I mention we gave Burkhardt $14,910 for this generator that is less than impressive and Jason Burkhardt doesn't feel it is important enough to call us. In our mind this unit needs to be replaced.

My wife and I use Old Mandeville Home Repair's services several times per year. Our home is very…read moreold and always in need of repair so Kirk is our go-to guy! Plus, my wife is a real estate agent so when she has a new listing that needs minor repair before it goes on the market, he is always there to assist and have the home prepped! His prices are always in line and he is very transparent with what he charges and justified. Great value!

Called to schedule a service call this morning as a new customer. I didn't get the name of the lady…read morewho answered but she was extremely courteous and took an interest in ensuring that all my needs were met. She scheduled for an electrician to come out and resolve an issue I was having with our electrical at my house and also forwarded me to sales to discuss a plan to move some of the production for my home-based business to my garage. Cody came out and did a walk through with my wife, was very knowledgeable. We got our immediate issue resolved and are planning to call them back to finish the job soon! Very impressed and will be keeping them in mind when we decide to move towards a whole home generator!

Great company and workers. Colton was very perfessional, put my fan together and hung up it up for…read moreme. Price was good. I highly recommend this company.!

Highly recommend! He was open, honest, efficient, and great to talk to. He came out on such short…read morenotice, and you can tell he truly loves what he does and genuinely cares about his customers. Excellent service, we'll definitely call him again!

The plumber showed up in 30 minutes after my call, completed drainage cleaning in around one hour…read more So far it seems they got the clogged toilets draining again. However, I believe the fee they charge for one hour snake job ($525) is excessive.

Easy to work with, On time,…read moreCompetent, Explained everything very well, Clean, I needed to see invoice before I gave them my credit card which they finally were able to provide.

Needed a quick diagnostic and repair of a "frozen" central air unit. Came out first thing Monday am…read moreafter calling and scheduling on a Sunday evening. After doing a comprehensive check on the system, received a call detailing the findings, and a couple options for the repair. Mighty pleased with the professionalism and quick repair. In fact, so impressed, went ahead and signed up for an annual maintenance contract.

Great customer service and price! Prompt service and they did an excellent job! i love my new…read moregutters and recommend them highly!

Excellent service and personnel. Very professional and final results are amazing…read more Jeremy always was quick to respond and answer questions.

Great, clean, fast, thorough, on time, educates you through the process, with fair prices. All the…read morematerial that is used is not cheap, the job gets done neat and clean. Joseph was so professional and we value him. thank you.

Joseph was able to come out same day and immediately knew the issue when looking at my breaker box…read more Fixed very promptly. Great communication and a real nice guy. Will be my go to electrician from here on out. Only charged me the agreed upon amount for the service call but he did such a great job I gave him a little extra which was still a deal in my book.

Absolutely sublime experience! Rick was communicative every step of the way and I'm more than happy…read morewith the results! Sewer line had backed up and came to find out pipes were not installed correctly. He came out and fixed the problem as quickly as he was able and kept me updated the whole time. I will use him for all my plumbing needs!

Excellent communication, diagnosis and resolution to a control box issue with our water heater…read more Highly recommended for any plumbing need. Thanks so much!