Dr Knupp is very gentle with me. I do not care for things around my eyes. He is very thorough. He…read moreexplains things to me in wods that I understand completely. The glasses that I ordered are well fitting

I've never went anywhere else because I didn't need to. Dr. Costa has always been my eye doctor and…read moreI will continue to go here because of the great service. He always gives me a free pair or contacts between visits when I'm updating my prescription.

Pure Vision Center was the first place that came up when I searched nearby doctors through my…read moreinsurance, and they were the only place that had extended hours so that I wouldn't have to leave work too early which is greatly appreciated. The receptionist is super friendly and was great in explaining the cost of contacts and eye exam after insurance (which was dirt cheap especially with the rebate) and scheduling an appointment within a week. I was seen promptly by the doctor, and he was also patient and kind. I was relieved that they don't use the puff machine to test eye pressure because that's honestly the part I hate the most about eye appointments lol. I was in and out in 30 minutes with contacts that came in 2 days. I would definitely recommend coming here for your eye appointments!

Visit was great. Front desk were very pleasant and made you feel welcomed. Doctor was professional…read moreand detailed in my eye exam and reviewing my history. I would highly recommend.

I bought Fred's life rtme warrenty, I spent over a $1000.00 plus lens with everything. Your front…read moredesk individual does not want to look up my invoice on your old sytem. I been lied to and I spent a lot of money there. Your service stinks with the new ower. No accountability, she rude, lied and doesn't belong there. I will never got back to your group. I want my invoice for my Fred's, the total cost so I may get another pair, so I have to tell my insurance company that it like pulling teeth. A paying customer no matter how long deserve. I deserve 1st class service. You guys to even make the cut with the lies and no sevice from anyone. I called 3 times each time is a different lie, instead of wasting time she should got this invoice and be done. Who picked this new sytem with out all history of clients. I did technology all of my life and this should of been addressed right off the bat. Your whole group seems like there as no protocol, no customer service structure. Poor, rude and lie/ don't what to do a job. You need to know. All true. If you can please go into old sytem to generate a invoice, going threw insurance as you know I need proof. Mr. Sanchez 419-346-3504 call if you want to organized your business. Currently your group is on very poor status with me. If you care please get invoice. Thank you. Need asap for invoice per insurance instructions. I can't just pull a number out of the blue, need invoice. Thank up u and I hope you have the ability to adapt in todays business world. Front line is your life line.

Inept. The doctor I…read moredealt with there was ok, but the entire staff beyond him was worthless. From scheduling appointments and billing me, to performing tests, and fitting glasses, the women were terrible at their jobs and for the most not pleasant to deal with. A woman gave me a test, during which I questioned her doing something a certain way. She told me she was doing it right and continued. When the doctor later commented on the odd results he was seeing, I mentioned my concern and guess what, never having even know of this type of test or the apparatus involved, I knew more about how to do it than the technician assigned to operate it did. The doctor did reprimand her about it, but still. I came in to them explaining how the prior place had messed up the focal points of my lens for my last pair of glasses, and sure enough, they did the same thing. They had taken "pictures" in doing a certain test. On getting my eyes examined the next time (somewhere else), I called to get these "pictures" for the doctor to compare. They not only didn't give me the pictures, but told me I had never had any sort of such a test done, so the pictures didn't exist. A flat out blatant lie. I just don't know if it was ineptitude or to cover up their having lost them. If it weren't for this being something a bit serious, it would be laughable how terrible a place this is.

I had an accident with my glasses that popped a lense and destroyed one of the nose guards. I…read morestopped in prepared to pay for them to restore them to working condition. The receptionist took the glasses, repaired them, BUT then refused to take any payment. That was VERY KIND and I really do appreciate it! David Rodgers

Great care, team and service. Their frame selection is A-mazing. I love that they are local to our…read morecommunity. We like to keep our business to the independents.

I was looking for an eye doctor that was more personal than those found at the large eye care…read moreproviders, those where they move them in and out so quickly! Dr. Kegerize (James Optical) fit the bill! He took great care during the eye exam, and had me return after wearing my contacts for three weeks to make sure they were a good fit. Very professional, very thorough!

Staff was amazing. Dr. Rhee was extremely knowledgeable and treated my daughter excellent. Not…read moreoften is a kid excited to go back to a doctors office. Office was clean and very well kept.

Great doctors, great staff, great place to take your family. They are kind, helpful and caring…read more Very good patient manner.

I called the office 4, possibly even 5, times over 6 weeks requesting Dr. Hardie write a one…read moresentence note for a simple work accommodation. I have never heard back. If he didn't want to write the note for whatever reason, a response no would have been better than being completely ignored. I had been a patient for a few years. I will not be going back.

It went very well my eyes did not hurt at all afterwords. This was the best decision thank you I…read moreappreciate it a lot thank you for fixing my vision

I'm very surprised to see any negative reviews about the staff and Dr Zysik…read more I have known Dr Micheal Zysik for over 13 years. In the 13 years I have had great service. They are to be commended for providing an incomparable service to the community in a time when lack luster corporate services are not only dominate; but what most insurance companies would prefer in order to cut cost and meet quotas. The quality of examination along with the selection of frames is unique as well. In fact, the quality of the frames is so good I have only had to purchase three frames since the time I've been a patient. Don't think very many corporate based made in China frames can compare in quality and durability.