Unethical and Fraudulent Billing Practice - Dr. Dranetz's Office…read more On May 12, I had my first visit with Dr. Dranetz. At checkout, I was informed by Lee Ann that the charge for the visit was $310. I was surprised, as I have Cigna PPO insurance and Dr. Dranetz is listed as an in-network provider. Lee Ann explained that I needed to "meet my deductible," which was confusing--deductibles are part of my insurance plan and not determined by the provider. On May 15, I received an Explanation of Benefits (EOB) from Cigna showing the negotiated rate was $157. I immediately called the office and spoke with Lee Ann, who said she would look into it. I did not hear back, so I followed up on May 27. She then said she was waiting to hear from Cigna. By June 1, I still had no update. I had an appointment scheduled for June 2, but chose not to attend due to the unresolved billing issue. I called again on June 6, and was told they would refund my money--but would deduct a "no-show" fee. I contacted Cigna, and their representative called Lee Ann directly. I was told the issue was resolved and I would receive a refund. However, I was only refunded $53. To be clear: if a doctor knowingly bills you (or your insurance company) for more than the agreed-upon negotiated rate with your insurance company, it can be considered insurance fraud--specifically a type of billing fraud. I do not know whether this practice is directed by Dr. Dranetz or is a decision made solely by Lee Ann, but either way, it is unethical and potentially illegal. Patients deserve transparency and fairness--especially when dealing with in-network providers and insurance billing.

From the owner: David Dranetz was born and raised in Massachusetts, obtaining his undergraduate degree from Harvard…read moreUniversity in Cambridge, Massachusetts. He then attended Tufts University School of Medicine in Boston, where he received his medical degree in 1988. He trained in Psychiatry, then served as a Psychiatrist, in the United States Army until 1995. He has over 30 years of experience in Psychiatry, in the areas of adult outpatient psychotherapy and medication management, hospital consultation, inpatient psychiatric care, and substance abuse treatment. He has trained medical students in Psychiatry, having held the title of Assistant Professor at the Texas A&M University College of Medicine.

Administration was great but I brought someone here for treatment and we were brought back to an…read moreoffice for the doc to see. We were literally the only patients here in the office and sat in the office for 2 hours. I listened to the doctors casual conversation being carried on almost the entire 2 hours. Not okay with that.

I completely understand Covid has slowed things down and theses nurses have been very friendly;…read morehowever I scheduled an appointment assuming that I would get in within 30 minutes and I have been waiting for an hour and a half (I am still waiting as I write this. I'm coming in for a quick check up visit essentially and it has taken them an hour and half to get me in a room. If I hadn't made an appointment this wait would be understandable, but again I did make an appointment and the wait is just too long. Need less to say. Don't expect to get help quickly. Actually it's best to just avoid coming here.

Wow! The Orchard on the Brazos forever changed my life. After years of mental abuse, emotional…read moretrauma, PTSD, depression, a suicide attempt and alcohol/drug abuse, I now have a new appreciation, perspective, and outlook on life. Today, I live with gratitude, dropped my attitude and realized my ego is not my amigo! I showed up mentally/spiritually drained, I needed a change. My life had become unmanageable, and 'my way' simply wasn't working for me anymore. I remember thinking of, Brooks from "Shawshank Redemption" writing "get by busy living or get busy dying." My new journey started on 7/1/2020. I remember being scared, not sure if I should trust strangers, opening up Dr.s and counselors, group therapy. I was skeptical; however, I was told to "trust the process" and "take it one day at a time." Immediately, I felt at home and surrounded with love, aww struck by the sheer beauty of the ranch, houses, amenities and staff. This was my first trip to a Recovery Center. In fact; a few of the residents mentioned this is the nicest facility they've been to (one of them had been to 10 facilities across the nation). The counselors and therapy session helped me unload years of baggage I've been carrying. Bags of guilt, shame, remorse, anger, and confusion weighed me down to the point where I needed Xanax, Sleep aids, alcohol, marijuana, just to function/survive. I realized the only way this is going to work, is if I'm 110% honest and real with myself; otherwise, this would be a waste of time. Plus the Dr.s and counselors could read through any bullshit one tried to get past them. This is what I needed. To get real!! To listen for once and stop getting in the way of myself! Everyday at the Orchard was a learning experience, the group sessions flowed with ease, sometimes emotional but that's where our group came together, empathized, loved, supported, or related to the topic on hand. The staff is amazing, stellar Doctors, greatest technicians, sweetest nurses, speakers, and great chefs who provide a wide variety of excellent food, juices, and a salad bar that competes with Jason's Deli! In fact; the meatloaf, it's so good you'll want it again tomorrow. The property itself is breathtaking. The houses are all completely remodeled with comfortable beds/rooms! Great AC, hardwood floors, beautiful furniture, a real southern rustic touch of Texas. Today, I live a righteous life. I'm so blessed to be alive, I live with gratitude and a new appreciation for life. For the first time in 20 years I'm living with inner peace. I'm helping others. I'm discovery myself and purpose daily!! If there's one thing I regret... it's that I didn't stay longer!! Trust the process, take it one day at a time!! Best advice and it was given to me on the first day.

From the owner: At The Orchard on the Brazos, we strive to create a healing atmosphere and an environment of hope…read more Our rehab center in Wallis, TX, is the ideal escape for anyone in need of freedom from the stranglehold of alcohol or drug addiction. We have established a distinct treatment model combining personalized attention with evidence-based and experiential methods. Our dedicated addiction specialists are devoted to developing a personal recovery plan tailored to not only address addiction, but also assist in re-entering the world. We have received the prestigious Gold Seal from the Joint Commission as recognition of the outstanding care we offer. Don't hesitate to get in touch with us today to take the first step on the road to recovery.

The staff are so sweet and professional with great personalities. I felt so comfortable and…read morewelcomed here. For the first time in my recovery off pain pills I felt like people cared about me. I honestly believe that I will get off of this medicine and move on with my life like I've always wanted it to be off of them. I know that I came to the right place. I honestly want this and I know that they're gonna help me achieve this. That's the way I felt when I left there for my first appointment.

If your tryin to get off opiates this place will definitely help. Some insurance taken.read more

Dr Bala is an amazing doctor with excellent care and bedside manner. The front office staff could…read morebe a little more professional but other than that, I've been with Dr. Bala since 2016 and I travel from Conroe to Houston to see him monthly.

I think he is a very good doctor but after he left Genesis Medical Group I tried to make an…read moreappointment but it did not work well. The office called for my insurance info (which I gave them). When I got to the office the receptionist told me she did not think my insurance would be good but she would check. After 45 minutes, I asked how much longer before I saw the doctor. She said there still was no response about the insurance. I did not get to see Dr. Balasubramanian. If the insurance was not accepted, why not call me before I made a trip to the office. I guess I am back to a new doctor at Genesis Medical Group. BTW...I have used this insurance with hospitals, surgeons, heart specialists and other doctors all around Houston with no issues.

I am very fortunate to find this woman. There is such compassion and professionalism within this…read moreplace, and it's all thanks to one very intelligent, warm woman who is the very doctor there. I was able to be seen within hours of me calling. I was treated so well, and much courtesy was extended to me by someone I had only just met. I found a doctor that finally listened to me and I remind myself everyday how lucky I am to have her as my doctor. I would highly recommend many of my friends here and even family. Very reasonably priced considering what the price of your sanity is.

From the owner: I treat patients with opioid addiction. My specialty is tapering patients off of the medicine.read more

I can't say enough amazing things about the Mind and Body Clinic. From day one, Dr. Farag truly…read morelistened and made me feel seen, supported, and encouraged. She has a way of meeting you exactly where you are, without judgment, and guiding you forward with compassion and genuine care. Her guidance has made such a meaningful difference in my life, and the support she's given me has helped me rebuild hope and confidence. Her YouTube channel and videos/ resources she shares are incredibly helpful and informative, it's like having the right tools right when you need them. Because of Dr. Farag, I feel like I'm getting my life back and moving in a better direction. I am deeply grateful for her kindness, insight, and dedication. I wholeheartedly recommend this clinic to anyone looking for someone who truly cares and walks with you through the process.

high quality, very compassionate, uses holistic and medication to treat my conditions. She took the…read moretime and did preauthorization with my insurance to approve my meds.