Jordan was very patient and understanding with the order I had to place. He was on top of…read moreeverything and very communicative. I would definitely go to him whenever I need any embroidery!

This review is based on communication experience, not work quality, as I was unable to get past a…read moremonth of unprogressive back and forth. I found this business through Yelp while searching for a custom shirt company for a large multidisciplinary project with other investors. Their excellent reviews, quality work samples, design assistance capabilities, and small minimum orders for samples made them appear to be an ideal fit. After reviewing their website and options, I reached out over a month ago but received no response. Assuming my message didn't go through, I contacted them again via Yelp on August 15th and received an initial response. However, after I replied, I had to follow up a week later due to no response. They responded again, and I provided the additional requested information on August 25th. I followed up on September 3rd, and it has now been two weeks since my last message. While I understand the challenges independent businesses face in the current economic climate and have been extremely patient due to their 5-star reviews, this level of communication has been completely unprofessional. As a former small business owner, I always maintained transparency about whether projects were within my scope, ability, or bandwidth. If I couldn't take on a project, I communicated that clearly rather than leaving clients in limbo. After more than a month of unproductive back-and-forth, I question whether these 5-star reviews accurately reflect the current service experience.

Excellent communication and easy to work with. Wasn't able to complete my specific (very niche)…read morerequest but communicated that possibility up front and was very responsive. Would definitely visit for future needs.

I got embroidery done on a shirt and jacket and it came out so lovely! Lucy was very responsive and…read moregood at communicating about my project. Great turn around time! I definitely recommend and will come back here again!

Jennifer is the very best, I have been working with her for years. Reasonable prices, QUICK…read moreturn-around, and the embroidery was beautiful! Thank you so much for making my scrubs amazing -- they do scrubs and jackets for UCSD, Rady's, Mary Birch, and many other hospitals in San Diego - you can't go wrong with Sew Write!

Jennifer was very responsive and helpful with quick turnaround! She embroidered initials on robes…read morefor my bridal party and made sure that the results were perfect! LOVE!

Lucy was so easy to work with, fast and prices were really reasonable. I will definitely use her…read moreagain!!

Kelly was absolutely fantastic to work with he was communicative and very sweet. He embroidered…read moreover 100 pieces for corporate swag in a reasonable timeframe. The shop is located right above the Roxy and the pricing was fair.

Don's the man and I will continue to use him for every tailored, loose buttoned, stiched, and…read moreembroidery need. He has two workshops in City Heights, packed to the brim with business. He is very communicative by phone and text, reasonable with pricing, and excellent with alterations. For those clothes that aren't getting consistent rotation in the lineup due to our overweight selves or style preferences, Don can make magic. Shoot him a text or call, you will be a customer for life.

Weirdest experience. I wanted to try Don and realized I was sent somewhere else. So reviewing the…read moreexperience of calling and arranging a fitting. I will likely try a business shop vs home shop next time. I called multiple times and arranged for a fitting to alter two jackets. First Don said he was available the next day and to call back. I did and arranged to stop by, kept asking for the address, and finally he gave it to me, but called back later and ask I stop by later that day. When I tried again in the afternoon, he gave me an address and said his sister is helping him and will meet with me. Went to the home and the man introduced himself as Don so I was so confused. He said a business partner is sending him leadals, maybe that is Don? The woman (Loan) was very sweet who did my alterations. Anyway, whoever I ended up being sent to was ok but it wasnt Don and cant find her listing to leave a review there. Leaving this here so others are aware they may be sent elsewhere instead of Don. The alterations for 2 jackets were ok. One jacket was perfect but the other was looser and not quite as tailored. Price was cheaper than standard so I was not too upset, you get what you pay for.

Great place ! Got my university stole embroidered and the turn around was super fast. It came out…read more great and they have a large selection of fonts and threads to choose from.

I love hats with a passion so when I came to this place I knew I was going to be a regular and…read moremaybe even the Duke. The owner is so nice and down to earth. She spoke to me for a while about her business and what's going on with the hats that she is selling. The hats are the real deal and not knock offs. Her prices really can't be beat so whenever I want a hat I'm coming here!

The best embroidery shop in SD. Very detailed and great customer service. Thank you, Amir Zaryan…read more(Client services). Shirt's look 10/10 . See you again for the next event!!

I've been working with Miranda for the past few weeks on ordering custom shirts and hats for our…read morenew business. Her and her team are incredibly kind, patient, and helpful! I highly recommend

I use this company for all my business promotional products as well as for special personalized…read moregifts and even prizes and gag gifts for special occasions. There is no job too big or too small for Encinitas EmbroidMe (most of mine are pretty small!) Their customer service is beyond outstanding. Sandra and Jeff and their lovely extended family make their customers feel like their only customer, no matter how busy they are! You will be amazed at the variety of products they offer - including things you may not even have thought of. Great client gifts as well as things to use in your office to keep your name and product out front. My latest order is a set of wine glasses personalized with my business name. Why not? Love you guys!!

Extremely disappointed with our experience…read more We provided our merchandise over six weeks ago and paid for the work to be completed. Despite multiple attempts to get updates, communication has been poor and responses have been limited or nonexistent. Our organization has used this business for years, which makes this situation even more frustrating. After more than six weeks, we still do not have our merchandise back, leaving our high school dance team without the items they need for camp. Delays can happen, but a lack of communication and failure to return customer property is unacceptable. We expected much better service and professionalism. Unfortunately, based on this experience, I cannot recommend this business