I have worked with Promotional Concepts for over 15 years now - through my personal business and a local agency. Truly some of the most incredible customer service. They are quick to respond to inquiries, helpful when I know I need something but don't know what to ask for, patient when I take forever to make up my mind. If you're looking for a company that is professional, reliable, creative, and genuinely cares about their clients, Promotional Concepts is it. You will not be disappointed! read more

They ALWAYS have the best customer service. It's always a pleasure to work with Jamie and Jenny. I love the way they reach out to see if we need any products and give timely responses of proofs and options to choose from. They provide accurate quotes and accommodate any rushes or special requests!! read more

Jamie has been a great person to work with every step of our process. The products have been of great quality, the delivery is prompt, and all of the communications have been quick and efficient. We have loved all of the branded products we have received, and plan on using Promotional Concepts for our future product needs. read more

We've contacted Promotional Concepts a few times for some personalized items and have always had a great experience. The boss here really likes to stay local whenever possible even when it costs a bit more or options are limited, but that hasn't been the case with Promotional Concepts at all. Their service and communication is top notch. Especially when it comes to promotional items, we've found the popular online places difficult to work with while PC makes it a pleasure. On top of that, we've found their pricing to be even better than what we could get elsewhere so there is absolutely no reason to go anywhere else. They are always happy to find the exact product we are looking for and provide a variety of options to choose from. Why dig around an online catalog and try to figure out pricing when these guys are the experts and email you everything you need to make a decision? read more

For the last 10 years promotional concepts has been my go to source for timely and clever promotional items that always bring smiles to my clients faces! Thank you for all you do!! read more

I just received my order of stickie notes and they are superior quality, which is exactly what I have been accustomed to with the products I have ordered from Promotional Concepts. As a business owner, I expect high quality for my promotional dollars. I am never disappointed with their products and customer service and follow through. Personally, I believe I received an excellent product that represents my business, In Trust Legal, in a professional manner. I will certainly continue to go to Promotional Concepts for all my marketing needs. read more

Jamie and Jenny are amazing and offer great customer service. Not only did they help Farm Supply Company meet our deadline, they were resourceful and honest about the shipping delays and back ordered items. Thank you for all your help and making Farm Supply's experience easy and enjoyable! read more

I just received my order of stickie notes and they are superior quality, which is exactly what I have been accustomed to with the products I have ordered from Promotional Concepts. As a business owner, I expect high quality for my promotional dollars. I am never disappointed with their products and customer service and follow through. Personally, I believe I received an excellent product that represents my business, In Trust Legal, in a professional manner. I will certainly continue to go to Promotional Concepts for all my marketing needs. read more

Promotional Concepts - LOVE THEM! I was looking for a very specific item and they searched until they found it. They worked with my graphic designer to logo it in the best possible way to represent me and my business. Not only will I re-order from them, they will be my "go-to" company for all my logoed items, and I will tell everybody about them. Promotional Concepts is my favorite marketing partner. A big thanks to Jamie and her team members! read more

Promotional Concepts provides excellent customer service and delivers high-quality promotional items. I loved that they came up with several options for me, adjusted based on feedback, and delivered excellent quality pieces at a reasonable price for my organization. They are really a pleasure to work with. We are so happy with what we ordered and we will be coming back for more! read more

Audrey Bigelow was awesome to work with. We ordered chapsticks with our name and logo and they came out incredible. They are reasonably priced and very punctual. read more

The team at Promotional Concepts are top notch for promotional items. Their work is catered to your exact needs whether it's for a one time event or for a product you continually gift your clients. Jame & Audrey are quick to get you a proposal of items you request, as well as other items they think might compliment your needs. They go above and beyond for your imprinted merchandise to help your business stand out in a crowd. Thanks, Jamie & Audrey! read more

I used to order my promotional products directly from the internet. I am now ordering all my products from Promotional Concepts. They have amazing customer service and support. I can make a single phone call and get my products reordered. This saves me so much time. I like all the care and attention to detail they take with respect to my brand. I can't recommend them enough! read more

Jamie and Audrey are wonderful to work with. They take the time to understand your needs and find the right promotional product for the desired outcome within your budget. They make the purchasing process easy and I know it will be handled. read more

The team at Promotional Concepts has helped the company I work for tremendously. We recently got patches and hats done through them and are very happy with the results. Quick feedback and persistent communication made our collaboration with PC an amazing experience. We are very thankful! read more

We've used Promotional Concepts for several event items and I can't stress enough how wonderful they are to work with! Jamie is always on the ball with her responses, the artwork is on point, and the order always arrives right on time, if not early. There have been times we've had to rush an order and the team has been ready and willing to go the extra mile to ensure the product will not only arrive in time, but is a good fit for what we're looking for. Hands down, I highly recommend them for all of your promotional needs. From friendly service to professionally designed products, Promotional Concepts will not disappoint! read more

The crew at Promotional Concepts is spectacular! They are able to take your idea for a promotional product and tailor it for your business. They have high quality products that I have and will continue to use for my business. Even if you are just contemplating ideas they can help you find the right product for your business. read more

Promotional Concepts helped me with some gifts for my upcoming client appreciation event. Jamie took the time to sit down with me at her office and brainstorm the perfect gift. She then worked quickly to have the items we discussed ordered and shipped. They arrived on time and are amazing. My clients will love the soft blanket and the nice wine set. My logo looks great too! If you want quick turnaround and great customer service for all your branded items and promotional giveaways call Jamie at PC SLO! read more

Just worked with Audrey from Promotional Concepts. She was very creative in suggesting some unique and meaningful promo products for my massage practice. I never really considered this before, but she presented some high quality, useful and eco-friendly gifts for my clients that will compliment my branding perfectly. And she worked with me on identifying an appropriate price point range, reasonable minimum orders and quick turnaround. A pleasure to do business with. Six stars! read more

Jamie and Audrey with Promotional Concepts are awesome to work with. They take the time to understand our business needs and they find the right promotional product. It was a great experience to work with the team at Promotional Concepts. THANK YOU!!! read more