This place is a scam. Do not go here for purchase insurance. They took the money and didn't do…read moretheir job. Don't ever go here to buy your car insurance if you get in car accident your car will not get cover

HORRIBLE AGENT WHO REPRESENTS FARMERS INSURANCE. My mother went to Thuy to have her fill out a…read moreverification of identity document today per her regular insurance agent who directed her to Thuy's office. Thuy had all the documentation she needed to do her job yet she refused to service my mother who is a senior citizen. Thuy told my mother she "didn't know her and did not feel comfortable processing her paperwork". When do you have to have a personal relationship to do your job? Thuy is a bad representation of what Farmers Insurance stands for. This was very very discriminatory as my mother did not look like Thuy and or come from the same ethnic background so therefore she was refused service by Thuy for that reason. This country has enough racially motivated crimes and Thuy has added to that static today by refusing to service my mother adding insult to injury as my mothers car was stolen and she is only trying to get her claim processed. This is a disgrace and apparently you have to be Vietnamese to be serviced by Thuy cause if you are not she won't know you. Her license needs to be stripped and canceled . She should never be able to practice in insurance ever again. This complaint will make its way to the CEO of Farmers Insurance. In no uncertain terms will this behavior ever be tolerated, accepted, or swept under the rug. I gave 1 star cause no star was available to choose. This is America!!!

Very helpful staff, convenient payment options, clearly trying to help me get the best deal, and…read morealways responsive and friendly.

Curtis has been insurance guy for years/decades. I know him to be honest, kind, knowledgeable and…read morehelpful. If an agent means something to you, Curtis is the best!

Doesn't return phone calls. Only talks when she has you on speaker phone. I have been with State…read moreFarm for years, but have recently been so disappointed with her service I am considering Geico

I had an exceptional experience in getting insurance for my office. There was a tight turnaround…read moretime and they were able to get the policy submitted. timely. All of the team members were very professional and able to address the questions that I had and provide me with the appropriate coverage that I needed. Not only was the team professional, but I also felt comfortable working with them and they had a great attitude. Zuray went above and beyond to make sure that I was taken care of and she goes beyond just making sure that you have your insurance taken care of.

I have never had such a frustrating experience with an insurance company…read more I called Freeway Insurance simply to change my deductible because my auto loan company notified me that my coverage was considered deficient and I was at risk of being force-placed into an additional $255 insurance policy. What should have been a simple request turned into a nightmare. I was hung up on SIX different times while trying to get assistance. When I originally called to update my policy after trading in my car, I was told I had to cancel my existing policy and start an entirely new one. This resulted in me having to pay an additional $750 just to keep coverage in place, on top of my regular payment that was due only two weeks later. The process and costs were never clearly explained. To make matters worse, I received notices in the mail stating that my policy was missing required vehicle photos. However, when I contacted customer service, they could clearly see that the photos had already been submitted and simply uploaded them to my policy themselves. So why was I being threatened with issues over documents they already had? The lack of communication, repeated disconnections, conflicting information, and overall disorganization caused unnecessary stress and wasted hours of my time. Insurance is supposed to provide peace of mind. Instead, dealing with Freeway Insurance has been one of the most aggravating customer service experiences I've ever had. I would not recommend Freeway Insurance based on my experience.

Took my Dad to get insurance they helped us finish the process in less than 30 minutes, were very…read morehelpful and knowledgeable as well as kind. Melissa Luperico was great 10/10 recommend, not to mention affordable!

Disrespectful customer service from Alli Victoria…read more I asked for a map and she said "are you a member" I said "yes". Alli said "really???" I said are you for real? She said I need your membership card. I gave it to her and it took 10 min for her to finally come back with the wrong map and she opens it up and acts like she is explaining about the map. In the meantime A gentleman asked if I was being helped. I said Alli is disrespectful and she disappeared. Another lady brought me the correct map. Why have Alli helping customers when she needs training in respectful customer service.

The whole reason I got this service was for roadside assistance and the DMV. For whatever reason…read morethe Sacramento organization can't seem to handle either of these. They do not have people who can effectively communicate working at their DMV office, and they leave you standing for almost at least an hour for any call that you make to roadside assistance. Do yourself a favor and try and get it through your insurance company or some other means.

Shoutout too ANA !! Best Insurance Plug forsure . Smooth , simple , communicative and very…read morefriendly. Thank you for the smooth process and helping me find best rate !

Martha Lucero help me out she was very helpful and friendly will definitely be recommending her to…read morefamily and friends .

Dave Woodel has been my insurance broker for the past 4 years. He handles my workers compensation,…read moregeneral lability and my commercial auto insurance. Dave is the most honest and caring insurance professional I've ever done business with. He ensures my business is properly protected and saved me money on top of adding additional benefits. You won't go wrong with Woodel Insurance.

Dave is honest, reliable and very personable. He has worked with me many times over the years to…read moreget me the best insurance rate possible.

Smallish branch, seldom go here but visited yesterday and today. No waiting Friday (1/30)…read moreafternoon, extended wait on Saturday (1/31). Helpful and friendly staff, got what I needed. Parking can be iffy depending on time of day. I prefer the Laguna Branch but this location was convenient. I accomplished my banking needs.

Received absolutely outstanding and personal service from Branch Manager Lisa Haleem today. She was…read moreso kind to my son and helped us handle our transaction in a jiffy. I will be super happy to do business at this bank in the future !!!