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    PronTow

    1.0 (2 reviews)
    Closed 7:00 am - 7:00 pm

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    Korz Auto Farm - This is what I bought. It's been good to me and my family of 5.

    Korz Auto Farm

    (27 reviews)

    I waited to write this because I wanted to be calm and factual instead of emotional. If I had…read morereviewed this dealership the day I purchased the vehicle, I likely would have given five stars. The buying process was smooth and everyone was polite in person. Unfortunately, what I discovered after the purchase completely changed my experience. I would give negative stars if that were an option, but one star is the only choice. Immediately after buying the vehicle, I had it inspected so I could register it in Missouri. I expected normal used car maintenance items. Instead, I was told the vehicle will not pass Missouri safety inspection and is unsafe to drive. The inspection revealed rusted drive belts and pulleys, rusted and pitted front brake rotors, rear brake shoes rusted from sitting, a worn lower ball joint, bad front and rear struts, torn axle boots, low engine oil, a slipping transmission, cracked control arm bushings, and mold and mouse feces in the air filter system. I was advised not to use the ventilation due to health concerns. The repair estimate is approximately $7000. I paid $3600 for this vehicle. The repairs are nearly double what I paid. This is not minor wear. This vehicle should not have been sold without being able to pass a basic safety inspection. I cannot legally register it in Missouri and do not feel safe driving it to work. When I called to discuss options, I was told my mechanic was trying to take advantage of me. This is someone I trust who actually advised me to try to get my money back instead of paying him for repairs. I was told the car would pass inspection in Kansas and that maybe I should have bought in Missouri. I was then told, "I know a shop in MO that will pass it." That statement was extremely concerning. I asked to send the inspection report. I was told they do not text and do not really have an email. When I asked to return the vehicle, I was told they do not do that, then told sometimes they do with a restocking fee. The owner was supposed to call. No one has. I have disputed the charge with my bank. My bank agrees this situation raises serious concerns and is investigating it as potential fraud. All I want is for them to do the right thing. I am willing to pay a reasonable restocking fee. I simply want my money back so I can purchase a safe and reliable vehicle. Please protect yourself before purchasing from this dealership.

    We were there on a Sunday to peruse the lot because of a car listed that we were interested in. I…read morelike to take first looks at cars without sales staff and then research the cars on line before visiting to talk with staff. However, walking on to this lot I noticed that the lot itself is not cared for very well. They have several vehicles, but it seemed the grass was growing up around them. Also, the cars were not looking like they've had any care since they arrived on the lot. We won't be giving this car lot a second look.

    CarMax

    CarMax

    (135 reviews)

    The customer service in the Service and Repair Dept is terrible. They never answer the phone. The…read morecar itself and the sales associates i have not had a problem with

    When you buy a car from somewhere, and you purchased the extended warranty, you expect the car to…read morelast more than a year and a half. Unfortunately, that is not what happened. My experience with CARMAX has been one disappointment after another. I hadn't even had my vehicle for two years, when both the transmission and the motor decided to give up the ghost. I figured, because I bought the extended warranty, that I would be OK. However, I was very very wrong. The vehicle that I had for not even two years, was not covered by the warranty that I purchased, because the cost of the repairs exceeded the value of the vehicle. While, I understand that there are always rules in stipulations for warranties, you would think that if you had a vehicle for less than two years, the dealership would really try to work with you to make it right. Instead, I was dismissed, brushed off, and ignored. CARMAX would do nothing to help solve the problem that was caused by their poor quality vehicle. The mechanic that I ended up taking the vehicle to when the motor died, told me that whoever owned the car before me treated it very, very poorly, and that this kind of stuff should've been caught when they did their inspection at CARMAX. However, that was not the case. Instead, I was left with a car that didn't drive and no vehicle or mode of transportation and CARMAX was not willing to help. I beg you, do not give this predatory company your money. Do not buy a vehicle from them, and don't waste your money on the extended warranty, because it doesn't do anything to help you. You'd be better off going to an actual car dealership, with a good reputation, and getting a used car off of their lot. Do not give CARMAX your business. I spent 14k and have NOTHING to show for it.

    PronTow - towing - Updated September 2026

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