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    West Florida Imaging Center

    3.0 (2 reviews)

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    Innovative Open MRI of Pensacola

    Innovative Open MRI of Pensacola

    2.9(9 reviews)
    7.8 mi

    I had a worst experience at this MRI clinic. The MRI…read moremachine is old / dated. The machine was extremely noisy because the technician didn't give me an earplugs! I went to this clinic from my doctor's referral from a rear-ended collision. Back of My head and neck were injured. The technician put me on a hard surface without any support. About 30 minutes later I was in excruciating pain and I tried to tell the technician but he didn't provide me the button for assistance. I had to wait until it was ended. I explained how much loud and pain I am experiencing from this session. He said I still have to scan my back. This time he put me sit on the machine and asked me if I want some earplugs ! I said, you had earplugs and didn't offer me until now?!? And he said, would you like a pillow.. I said You have a pillow and didn't give me for my neck?? I was so upset. This technician is obviously pretty dumb and or just got the job. He shouldn't be working on a patient. After that horrible experience at this place, my neck was unbelievably painful and wasn't going away. I had to go to an ER to get treatment. I called and left a message to the MRI office but no follow up call and no one responded back to my voicemail. Absolutely terrible care quality. I strongly recommend that Not use this clinic. Don't recommend to anyone!!

    Fast and friendly and claustrophobic friendly. Could not find a place to do my open mri. So much…read moreeasier and no panic. New machine and gave me a disk on the way out. They give you ear phones and let you choose your music. Was in there for almost an hour for brain scans and it didn't feel like that long. Will be using them for all of my mris.

    Baptist Walk-In Care/Urgent Care

    Baptist Walk-In Care/Urgent Care

    2.3(19 reviews)
    1.2 mi

    With all the other er options within a 5 minute drive go somewhere else. Spent over 5 hrs here…read moretoday and would have been 6 if we would have waited on the front desk. Upon leaving every room we passed was empty a patient was waiting at the front desk just to check in and seemed like he had been there a while.... Wouldn't provide records of visit said we had to go to the main office for that. Front desk people around 5pm were cussing getting loud and acting unprofessional go somewhere else.

    If I could leave ZERO stars I would. On 06/14/2025 it became…read morenecessary for me to seek medical care at the following location for 2 wasp stings that had swollen my hands and arms severely: Baptist Emergency Room & Urgent Care - Nine Mile 9400 University Pkwy #101A Pensacola, FL 32566 448-227-4500 Upon arriving at 6:39pm I was checked in quickly and asked to have a seat. Very shortly after that the Triage Nurse called me in and my vitals were taken, then I was asked to have a seat in the waiting room because they were full. I went back to the waiting room at 8:50pm at which time I was taken back to a "FAST TRAK" room. Trust me......that was no "FAST TRAK". I could hear the doctor in other rooms but by 10pm when no one even bothered to check in on me, I left. I even asked the nurses if the door I was pointing to was the way out and they responded yes. I was checked in-YES I was triaged-YES I was NEVER treated medically by a nurse or doctor!!! I am still having issues and will seek medical care elsewhere due to the treatment I received at this location. And.....I don't expect to receive a bill for treatment I NEVER received. I went to that location because I have had stellar service there previously. I'm not sure what has happened to make this experience so BAD. It is BROKE and they desperately need to FIX IT !!! WHAT THE HECK IS URGENT ABOUT A 3.5 HOUR WAIT !!! TAKE NOTE.................DO BETTER !!!

    West Florida Imaging Center - diagnosticimaging - Updated July 2026

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