Natalie and her team provided a five-star experience. Natalie is extremely responsive to issues…read more(maintenance, neighbors abusing the property, terms of lease etc.) and is sincerely interested in taking care of problems at the properties that Helix manages. This is beneficial for tenants and I am sure it is quite beneficial for property owners as well. She is fair and deals with people as individuals yet does not put up with BS. The one downside is that Helix now only has a presence in Fort Collins, but they have a full-time maintenance expert that is quick to respond to all properties including those in Boulder so that should generally not be a problem. When we first signed on to Helix, it was very hard to get ahold of property management and our issues were not satisfactorily resolved despite many attempts to do so, and I would not have provided a good review before the change in management. But at this point I would recommend Helix.

I strongly discourage anyone from doing business with Helix based on my experience with them…read morebecause they operate with zero integrity. Please note, this is the same rental business with reviews in Boulder that has now started operating in Fort Collins. The apartment building I was living in was sold to Helix just after I had renewed my lease with the original owners. By law, Helix was required to operate within the terms of the effective lease [read: lease signed with previous owners] until that contract was up. They did not abide by the effective lease, even when I brought to their attention what was stated in my lease: 1) They pressured me to respond to them 6 months in advance of the end date of my lease as to whether I would stay or renew, with only 9 days' notice to make a decision, otherwise my rent would go up substantially. They stated that they were "only" raising the flat-rate utility fee by $25/mo (42%). My lease stated that I only needed to notify the landlord 90 days prior to the end of the term as to my intention to renew or move out. I requested to see a copy of their proposed lease, which was approximately 24 pages long and extremely poorly written. There appeared to be numerous loopholes that could protect the landlord and screw the tenant. 2) My lease and Colorado law states that security deposit shall be returned within 60 days of the termination of the lease. Helix did not return my security deposit until after 60 days. 3) Helix deducted charges from my security deposit that, per my lease, the tenant would not be responsible for. They charged me for a lock change and carpet cleaning. My lease did not state that tenant would be responsible for lock changing fees. Carpet cleaning was only supposed to be charged to the tenant if cleaning was neglected or there was damage beyond normal wear and tear. Per the previous owners, the carpet in my unit was installed in 2008. I noted on my move-in sheet that there were pre-existing bleach stains on the carpet. Helix charged me 3 hours of cleaning, even though the apartment was meticulously cleaned and in move-in-ready condition. I took 58 photos and 1 video to document the state of the apartment upon move-out. When I contacted Helix regarding the charges I was disputing, with photos attached, they would not provide me further information regarding cleaning details, etc. They refused to even address my claim that I should not be responsible for a lock change and carpet cleaning. I contacted Helix via email and certified mail. Chaundra replied to my email, however no one bothered to pick up my letter from the PO box and the post office returned it to me. It was the correct PO box because Helix cashed a check I sent to the same box just one week prior. I feel incredibly insulted by the way that they have conducted business with me. They have absolutely no sense of customer service and appear to be purely interested in making money. Unfortunately, I inherited them as landlords; I NEVER would have chosen to rent with them. Do not recommend. (See attached photos for state of my apartment on move-out that they charged me 3 hours of cleaning for)

Jenny is amazing. She walked us through every step of selling our house and was a true advocate for…read moreus along the way. She genuinely cared about our well-being, not just the sale of the house. Jenny is very knowledgeable about real estate and knows how to present properties in a way where people are able to picture what their life would look like there. Our house was off the market within days. I would trust her completely for both buying and selling properties. I wish I didn't relocate so far after she helped me sell and that I could work with her when I buy again, but I hope you take advantage of what I can't!

My wife and I just closed on our very first home in Old Town Longmont with Jenny as our agent…read more We've been looking for a house for about a year, have worked with multiple agents, and would strongly recommend Jenny to anyone and everyone! She expertly guided us through the many steps from "We want to buy a house" to "Here are the keys" with great professionalism, responsiveness, patience, and tenacity. Jenny somehow manages to balance being an incredibly sweet person with a killer instinct when it comes to protecting her clients, which we've learned is an amazing set of qualities in a real estate agent. In short, she knows her stuff, had our backs in a serious way, and clearly cares a lot about what she does. Highly recommended!

Ross is true professional and a genuinely nice guy. His response time in getting back to us when we…read morecalled was incredible. From the time we contacted him, until the time we closed, he treated us like we were his only clients. He knows how to go above and beyond in making sure everything is done appropriately, and most of all, he is a man of integrity. This was especially important for me, since I live out-of-state. He had accurate answers for questions we asked, unlike other realtors we spoke to. When we had issues with the inspection, he immediately offered companies he has worked with in the past and made the process of repairs so much easier.

Warning!!! Their properties are up for sale. They're in negotiation process and will rent to you…read morebut you'll have to move when they sell! They dropped our rent because we were coming from another state...just to get someone in the place...and then didn't take care of anything even though that was not a condition for dropping the rent. Their handy men are scuzzballs that show up drunk. They tried to get me to cut the huge ass tree limbs from the tree in our front yard instead of having a tree service come! WTF?! They will do everything they can to avoid you...it's all about the Benjamins. They screw their clients over by charging them for services and don't do squat. Good luck if you rent from them...you're in for some serious babysitting if you need anything taken care of.

We have worked with April for a very long time to find the perfect home. I cannot believe that…read moreevery time we called, she hopped in the car to show us potential candidates. Now that we are finally in our dream home, I am SO amazed by everything she thought of and did behind the scenes to make this all happen. What a wonderful person she is.

I've had a couple of opportunities to work in connection with April Neuhaus, the managing broker of…read moreNeuhaus Real Estate. In my experience I've seen nothing short of incredible service. April goes above and beyond, showing great attention to detail. Her proficiency and knowledge of current industry trends is invaluable. I've found that she listens diligently and works tirelessly to help you reach your home ownership goals while at the same time building a genuine partnership with you on this journey. My interactions with her other brokers have been equally professional, warm and personable. You will not regret using this team to help you reach your next goal!

My home purchasing experience with TARA SUND of Pointe Real Estate went smoothly and I feel I…read morereceived care and consideration through out the process. TARA was attentive to my questions and got me answers quickly. I mark this as a GREAT EXPERIENCE because I truly felt she watched over me as much as the transaction.

My job as a marriage counselor is all about trust. Clients put their trust in me throughout the…read moreprocess to have their best interest at heart. This means that if I want to help them get connected to other resources, it has to be with people that I trust. When it comes to buying and selling homes, Amber has my full trust. She has been nothing but a great resource for me and my clients; very warm, caring and excellent at her job. If you're looking for someone you can trust, Amber is totally worth a call.

Excellent experience with our amazing realtor, Paulo Zanetti. A man dedicated to his job like no…read moreone I've ever met. He does a wonderful job and truly sets his clients up for what they hope to get out of a house. Paulo was a great blessing and consistently went above and beyond in every way a Realtor could. He was an amazing communicator and put out all the fires that can happen in closing with tact and diligence. Absolutely go with C3 if you have the chance and go with Paulo in the Colorado Springs area or Landon Fanning in the Greeley area (he recommended Paulo, and Landon was also was incredibly helpful and passionate).

Duane & Joetta: Our experience with C3 Realestate Solutions and John Simmons in particular was…read moreten out of ten! Through every phase of general advice, price setting, marketing, open house, contract negotialtions, to closing, the C3 team kept us informed, answered our questions promptly, and guided us through the process. Each of the Team members we had contact with conducted themselves with professionalism, experience, and integrity. The marketing was top notch! We, without reservation, recommend John Simmons and the C3 team for your realestate needs.

From the start this company was a mess to deal with. When we had the scheduled viewing there were…read moremore people also scheduled to view with us. The person showing the home was obviously kept out of the loop and was confused as to why there were 4 people getting shown this home. The lady then stated that the home may already be under contract and that the management company was just waiting for their deposit to finalize the contract. Come to find out WE were the people the company was waiting for to submit their deposit. Both the person showing the house nor us were aware of this, she had to call the company to figure out what the heck was going on. From this point forward we were told we would have 1 point of contact. That was a lie. We would get emails/calls/text from about 5 different people within this company and none of them seemed to be communicating with one another or seemed to know what was going on. This was just the start of the disorganized mess this company is. Fast forward, From week 3 to month 3 of living on the property we had been getting harassed by email about the "state" of the yard maintenance. We had been getting old pictures sent to us that did not reflect the current state of the yard. We kept being told that the HOA is going to fine us for the "improper" upkeep of the yard maintenance. Note, when we moved in, the yard was mostly dead and FULL of weeds and unwanted grasses. We even had a neighbor come over and tell us the yard hadn't looked this good in months! Yet we are getting berated via email about the state of our yard which we weren't even responsible for in the first place!! We put so much time and money into making it look nice again just to get weekly emails about the state of it. The emails finally stopped once I invited the management company to tour our yard themselves so they can see the current state of it. Months 4-6 we have had a few minor maintenance issues. The first one was addressed well and readily. The 2nd and 3rd were requests for the SAME thing. The 3rd time they finally sent over a "handy man" who was completely incompetent and left the house more broken the fixed. Said handy man was an hour and forty minutes late. He left after an hour of doing god knows what to go to ace hardware (5minutes away) to come back 45 minutes later with nothing. He then stood on our toilet seat to "fix" the bathroom fan only to break the toilet seat and not fix then fan. He then told us the management company wanted a picture of the fan from the attic so he goes to his car and pulls out a 3ft ladder (which he should have used earlier to fix the fan and not stand on the toilet seat) only to not reach the attic with the ladder. He left insulation all over the floor and then left. We had 2 kids and 3 animals in the house. Insulation is HAZARDOUS!! The man spent 4 HOURS in our home doing nothing. We reached out to the company about this and you know what they did? They CLOSED the maintenance request!!! During this time, we have also been reaching out to them (3 separate occasions via 3 different methods) to tell them we have not been getting billed for our water. We FINALLY get a response back 6 months AFTER we start living in this house. The COMPLETE LACK OF PROFESSIONALISM is appalling. We get a passive aggressive response with "it would have been nice if you'd let us know sooner" WE HAVE BEEN TRYING TO REACH OUT ABOUT THIS!!! I stated on my email that we HAD emailed, called AND texted about this issue for MONTHS now with no reply. We also mentioned it to the people that came in to do our quarterly evaluations! So now, we are faced with paying back 6 months of our water bill. Not JUST that but coincidentally the water meter has not been "reading" at all for the 6 months we have lived here so now we also have to back pay whatever water usage has not been charged for in those 6 months. I honestly feel so bad for the owners that hired this company. They are incredibly dishonest, unprofessional and disorganized. I now understand why they can't keep tenants in this home.

This company is a bloated bureaucracy. If their name is on a house you're thinking of renting,…read morethink twice. I gave them 2 stars - 5 for the rental agent, Penny, who is good. Everyone else? Not so much. As soon as I made an offer I started getting a barrage of 3-screen-long texts of what I need to do next and some of it was stuff that could be put off till later. I had to keep scrolling way back to figure out was was "actually" next. It takes hours to get answers to simple questions. This is the kind of stuff that should be in an organized email checklist, not text messages. I'm not a 13 year old. They like telling you that they'll "turn it over to their team," then you wait for hours for their "team" to get around to it. And the work is often sloppy or incomplete. For example, in their utility setup webpage, which they brag "simplifies" things, they abbreviated the address so that it could one of two houses in the neighborhood. I told them this and they, "turned it over to their team" to fix. I'm still waiting. Of course you can't contact any of these people directly to tell them that you're on a short fuse and need to get this resolved. The temptation to burn my deposit and get different house is becoming greater with every passing day.

We could not be more impressed with the Prestigio team of Luke, Katie, Danielle and Eric. We have…read morebought 3 houses and sold 3 houses with them over the years, going back to them each time because of the seamless, above and beyond service they consistently offer. They truly are the best in the business; expert communicators and negotiators, they always advocated for us and effectively navigated the most challenging situations, often right up to minutes before closing. We feel so lucky to have found such a knowledgeable and experienced real estate team and can't recommend them highly enough.

We have been both buyers and sellers with Prestigio (buying in LoDo Denver and selling in…read moreBroomfield). Luke, Danielle, and Katie are simply "first rate" people to work with: excellent communication in all phases of the process, great support on the offers, follow ups, inspections, etc. - all the administrative aspects of the process were handled very well. I especially like their use of online tools to both track and communicate. It made it very easy for offers, signatures, etc. Overall, I would give Prestigio a wholehearted recommendation - excellent firm!