Natalie and her team provided a five-star experience. Natalie is extremely responsive to issues…read more(maintenance, neighbors abusing the property, terms of lease etc.) and is sincerely interested in taking care of problems at the properties that Helix manages. This is beneficial for tenants and I am sure it is quite beneficial for property owners as well. She is fair and deals with people as individuals yet does not put up with BS. The one downside is that Helix now only has a presence in Fort Collins, but they have a full-time maintenance expert that is quick to respond to all properties including those in Boulder so that should generally not be a problem. When we first signed on to Helix, it was very hard to get ahold of property management and our issues were not satisfactorily resolved despite many attempts to do so, and I would not have provided a good review before the change in management. But at this point I would recommend Helix.

I strongly discourage anyone from doing business with Helix based on my experience with them…read morebecause they operate with zero integrity. Please note, this is the same rental business with reviews in Boulder that has now started operating in Fort Collins. The apartment building I was living in was sold to Helix just after I had renewed my lease with the original owners. By law, Helix was required to operate within the terms of the effective lease [read: lease signed with previous owners] until that contract was up. They did not abide by the effective lease, even when I brought to their attention what was stated in my lease: 1) They pressured me to respond to them 6 months in advance of the end date of my lease as to whether I would stay or renew, with only 9 days' notice to make a decision, otherwise my rent would go up substantially. They stated that they were "only" raising the flat-rate utility fee by $25/mo (42%). My lease stated that I only needed to notify the landlord 90 days prior to the end of the term as to my intention to renew or move out. I requested to see a copy of their proposed lease, which was approximately 24 pages long and extremely poorly written. There appeared to be numerous loopholes that could protect the landlord and screw the tenant. 2) My lease and Colorado law states that security deposit shall be returned within 60 days of the termination of the lease. Helix did not return my security deposit until after 60 days. 3) Helix deducted charges from my security deposit that, per my lease, the tenant would not be responsible for. They charged me for a lock change and carpet cleaning. My lease did not state that tenant would be responsible for lock changing fees. Carpet cleaning was only supposed to be charged to the tenant if cleaning was neglected or there was damage beyond normal wear and tear. Per the previous owners, the carpet in my unit was installed in 2008. I noted on my move-in sheet that there were pre-existing bleach stains on the carpet. Helix charged me 3 hours of cleaning, even though the apartment was meticulously cleaned and in move-in-ready condition. I took 58 photos and 1 video to document the state of the apartment upon move-out. When I contacted Helix regarding the charges I was disputing, with photos attached, they would not provide me further information regarding cleaning details, etc. They refused to even address my claim that I should not be responsible for a lock change and carpet cleaning. I contacted Helix via email and certified mail. Chaundra replied to my email, however no one bothered to pick up my letter from the PO box and the post office returned it to me. It was the correct PO box because Helix cashed a check I sent to the same box just one week prior. I feel incredibly insulted by the way that they have conducted business with me. They have absolutely no sense of customer service and appear to be purely interested in making money. Unfortunately, I inherited them as landlords; I NEVER would have chosen to rent with them. Do not recommend. (See attached photos for state of my apartment on move-out that they charged me 3 hours of cleaning for)

We have used and been satisfied with a number of realtors in several states over the years. But…read morenever have we encountered a more responsive, competent, creative, friendly team than Ben and Joanna. They are spectacularly fabulous at what they do. They helped us problem-solve difficulties with a tenant and then advised us about numerous details that would help our condominium show better and sell quicker. Joanna is a masterful stager (and even teaches the skill to other realtors.) Ben has a deep understanding of real estate, trends, mortgage rates, etc., and he provides wise advice without being insistent. Our property had an offer within 24 hours of the listing and the Gyrath's shepherded this deal to a clean and easy closing. They go above and beyond to attend to every detail. I wish there were more stars than five to give Gyrath Realty group.

We moved from Los Angeles to a beautiful new home in Timnath, Colorado. Ben Gyrath was an…read moreoutstanding buyer's agent; he exceeded our expectations and our experience with all of the agents that we have worked with in the past. He did an incredible job assisting and guiding us throughout our new home purchase. Ben was personally and professionally there for us every step of the way; from purchasing our new to be built home when it was only a bare lot, to the final finished product. Some may think that it isn't necessary to have an agent in this type of scenario, however, Ben's role was indispensable. He was very knowledgeable about the Fort Collins' area real estate market, which was highly important as we were moving here from out of state. It was eleven months from the time we signed our purchase agreement for our new home, until the day we closed. Our home was initially scheduled to be completed in November, such that we were to be in by Thanksgiving, however, due to Covid related delays in getting supplies and worker shortages, our home was not completed until March, some four months later. Ben was in it with us for the long haul. He always promptly returned phone calls whenever we had any questions or concerns during the almost year it took to complete our new home. He was our eyes and ears on the new home construction project as we were still living in LA. The extended completion date of our new home was ever changing due to the Covid related issues. We had already sold our home in Los Angeles, and needed to find a short term leased home in Fort Collins, while our delayed home was being completed. Ben presented us with a choice of corporate rentals, and let us chose the one that worked the best for our family. He then contacted the broker handling the rental for us. Once our home was completed, he continued to assist us in settling into our new residence, and continues to do so more than a month after we closed on the property. When we were considering who to go with for our home loan, Ben was able to direct us to a lender. He did a great job introducing us to a representative he knew in the loan department of a large nationally recognized bank that offered a mortgage interest rate lock, which allowed us to get a loan at an awesome interest rate. We were extremely happy with the service and guidance that Ben provided to us. His extensive real estate experience was indispensable in helping us to find the perfect new home in a beautiful location for our family. We would very highly recommend Ben Gyrath's services to anyone looking to purchase a home in Northern Colorado. Rebekah Howland and Michael Moss

The customer support is EXTREMELY underwhelming. I'm a first time seller, and the representative I…read morewas speaking to was not patient, had a condescending tone both over the phone and via text. Even though I lack experience in the land area , I was hurt and discouraged by the lack of care and respect our interaction was handled with. I would not recommend them to anyone, let alone new sellers or anyone new to the business !

Seth and Bryce at Debrosland are top tier when it comes to the quality of the services they provide…read moreto anyone seeking to buy land. They value the information that is being shared to you to be held in the highest regards. They do not want any misleading information to be put out there when it comes to specific details that we as a consumer hold value in. Seth openly shares his experiences as a land buyer on TikTok each afternoon if you are interested in learning more about land and how much they value sharing what is available on their website. I personally have listened to their lives for a few months now, chatted with them via email, and today a call. This wasn't just any call but a very reassuring call to myself as I am learning to buy land. Their knowledge is invaluable for any and all aspects of the business!! I am so thankful for our new found friendship and would also like to help them in the future to help repay the value I've taken from the Tiktok lives and now a personal call. I highly recommend them for all land buying or selling needs. They bring experience and passion to the table and can also give a lot history to different parts. So reach out to them and let them know how they've helped you!!

Zach at Soukup Real Estate helped us with our recent home purchase, and he was absolutely…read morefantastic! We were moving from overseas, so we needed someone who knew the area extremely well and was willing to do video walk-throughs for us and give us very specific and honest pros and cons about the different homes since, for most of the process, we weren't there ourselves to look. Zach exceeded our expectations in every way, always going the extra mile to locate information, keep us informed, and make the process easy. We appreciated his skill in negotiating some issues for us and helping us get into a great house in our desired neighborhood. We would definitely use his services again if we ever decide to move, and we recommend him wholeheartedly!

Patrick from Soukup Real Estate is awesome! He is thorough, knowledgeable and personable. He really…read moretries his best to find the right home for you. I highly recommend him!

TOXIC MOLD HOUSE - Do not rent at 315 10th St. Windsor…read more These properties are contaminated by mold. These homes are considered uninhabitable under the law. The owner Silver hammer properties as well as PFP(who took over lease after we withheld rent from landlord due to habitability and lack to properly address our health and safety concerns, or fix the problem), both failed to have professionals properly mitigate the mold. When we were notified PFP took over lease, it was apparent that the owner was more concerned about past due rent than the actual habitability issues. I was dismissed, talked over and yelled at, taken advantage of and above all disrespected. The lack of professionalism is appauling. We were sick the entire time we lived in the back house. When it started growing out of the walls, we started putting the pieces together. My husband has a profound allergy to what was found in our home. We had the air tested. We have pictures showing mold growing essentialy everywhere. We lost nearly everything we own due to mold contamination as we had to put our health and safety first. We were removed from our home, but only after I had to send the warranty of habitability letter to PFP. We were placed in a slum hotel with our two dogs for two weeks. Then I personally met with several of the contractors due to PFP miscommunication. We were more or less pushed into the lease we have now with them. We moved in with nearly nothing since everything was contaminated. We ultimately abandoned everything due to a poorly handled situation. I refused to sign both of the settlement agreement and mutual release agreements they sent to us. As a non disclosure was included... Needless to say trust nothing they say and keep record of everything. PFP is the worst property management company I have ever dealt with I do not recommend. It is far from a Christian business. PFP response to my post on social media. It has come to our attention that there are posts on social medial that are slanderous, defaming, and harassment, I am going to ask that they are removed and if they are not we will be pursuing legal action. Also since we are the worst company ever and you wish to slander us. Please let us know if you would like to end your lease and move out of the property you are currently in. Thank you. Reply STOP to unsubscribe.

This is truly a company that absolutely does not give a S--t about their business or how to handle…read moresituations. Please people if you have to rent for the time being until you purchase your own home. Please stay away from this company. And we won't get into the type of people that they rent to.