I was dreading having to find a new, good, fair and honest mechanic, as my long time go-to mechanic…read moreexpanded his business and relocated to Niagara Falls, BUT recommended I now give my business to Johnny, and he spoke very highly of him. My van's entire driver side front strut assembly (shock and spring) collapsed and rendered my van undrivable. I've never seen or heard this happening to any other vehicle before and could tell it would be an expensive repair (see photo), and even considered simply writing off my (older) van and getting a used replacement. And, needless to say at this point anyone would be concerned about towing their car to any one mechanic, as I'd be at their mercy, and wouldn't be able to shop around and look for/negotiate a fair repair price. Well, Johnny was straight up with me right from the start, gave me a few options (such as looking for a used assembly at a wreckers), but his estimate for a new strut assembly plus labor was surprisingly reasonable, fair, less than I expected, and not much price difference than (hopefully finding) a used assembly from a wreckers. So I just decided to get it replaced with the new part, and be done with it instead of worrying about the quality/functionality of getting a used (2002) part from a wrecking yard, let alone the time and effort trying to find one. Johnny had everything done within 3 hours at the very reasonable price he quoted me, with no extra "surprise costs" many mechanics "unexpectedly" find above their initial estimate. When I picked up my van, Johnny showed me the old part (was worse than I expected) and had me up and running in no time. So now this repair shop will be getting all of my business, and all of my referrals as well. It's really hard to find honest, good, fair and knowledgeable mechanics these days - especially without having the luxury to shop around, and Johnny came through with flying colors! Thank you sir, for your speedy, efficient, fair and honest service, and a well deserved 5/5 stars from me!

I needed a chip in my windshield fixed as soon as possible annd Jo was recommended to me by a…read morefriend. when I called Jo and his team were able to accommodate me the very next day. aThey we're very welcoming and professional. They were also able to get the job done very quickly as well!

Guys, I know that everyone can have a bad day however I would like to tell you about one morning's…read morevisit to Sil's. A week or so prior I called Sue to book an oil change and she confirmed a booking for May 22 at 09:00 "booking included a loaner vehicle". My wife and I woke up extra early to get her to work so I could return in time for my appointment at Sil's 09:00. When I arrived with the Jimmy at 08;50, I was informed by your new service advisor Will that they did not have a booking for me and did not have a loaner car either. I asked how long if I waited? His response was a blase "several hours" and the courtesy vehicle ride was not offered. Now, I have a cane (and sometimes a walker) and clearly disabled however I had the distinct impression that this new service advisor left me with only one option if I wanted an oil change and that was to walk home. I said the hell with it and I am going to Mr. Lube (which I did) This is not the first time my booking has been lost however it is the first time lost when I booked with a real person A very big disappointment and a (loyal customer of 16 years) 72 year old man with recent open heart surgery and high blood pressure does not need that aggravation Normally they go out of their way to perform superior service, not this time Brett G

I have to share just how amazing Sil's Auto Centre is. I live in Vancouver, but was driving through…read moreOakville on the highway when I had the undercarriage of my car come down. I pulled off the highway and into Sil's. Based off a phone call I overheard I knew they were super busy and already working on other cars, but the gentleman who I met at the front desk was super friendly and was open to looking at my car. I was so worried I was going to be late for my event or stuck in the city overnight. I still can't believe the incredible service I received and how he got me back on the road quickly. He knows the kind deed he did for me that day but I don't think he knows just what that meant to me. If I lived in Oakville I'd be going there all the time.

Called Larry and asked him to replace two broken hinges on swing doors of a 2016 International…read more4300. I told him I had the parts, and if it would be possible to pass by within an hour from them to quickly replace if they are available. He said something along the lines of "using other people's parts isn't in our policy (I wonder why else other than to overcharge customers on parts and/or liability reasons) but we'll make an exemption, we'll see what we can do". Took the truck in, and Larry called me back saying I needed to order more parts and come back another day. I said ok no problem. I ordered and picked up the parts a couple of days later. Today I called again, saying the same thing, "if you have time can I tell my driver to pass by soon" he said "sure come at 9:00". My driver arrives in the truck, the do the job as requested (took 1 hour, started at 9 and finished at 10), and I received the invoice, $230.88. They charge me for 1.3 hours, when he sent me the invoice BEFORE 1.3 hours had even occurred. I brushed it off, then found a $9 environmental charge as well. Just to replace two hinges. I brushed it off and my driver messaged me he's waiting for the keys, and that they told him they will give him the keys after I pay the invoice. Now, I had previously done work with Larry a month or two ago, where I paid the invoice a couple days after receiving the invoice, so this caught me by suprise, he seemed like a very nice guy. I called Larry, and asked him nicely to give the keys to my driver, he said I will not until I pay. Unfortunately at the moment, I had $100 available, with around $3000 waiting on hold in my bank account, I told him the situation and he hit me with "it's our policy". After I heard this, I told him he was being unreasonable, and he proceeded to raise his voice and yell at me over the phone. I then told him I can pay half ($100) right now, and the rest the next day, when my cheque cleared. I even offered to send him proof. He refused, and said I would have to wait until then to pickup the truck. I couldn't wait, as the truck has a daily route at 11:30 everyday, and it was around 10:30. I called him a hypocrite (in a firm conversational tone), citing his past work, and mentioned how I payed a previous invoice a day or two later, with no hitch at all. He raised his voice even more, was surprised that I called him a hypocrite, and hung up. I then had to ask my dad to lend me $130, just so Larry can release the keys. I payed the invoice, called him and said I payed it, and am not hanging up until you give the keys to my driver. He confirmed I payed, but told me to "cut the shit" or something along those lines, and hung up. All in all, if he mentions "policy" to you, he's BSing. You should never raise your voice to a customer when they are being respectful, you should never add charges or random "policies" to a customer because you are upset you didn't get to charge them for parts, and you should be reasonable to an honest respectful customer when that customer has been nothing but respectful to you. Don't trust Larry, I hope he learns from this situation. He lost out on %100 of my trucks maintenance needs plus any other mechanic need I had. Even my driver knew Larry was being ridiculous. My apologies for the soap opera review, I like to include all context for a clear picture for anyone reading this. Have a great day

This is based on my experience with talking to Larry. I'm very impressed with this company. Larry…read morespent the time answering my questions and helping me with a used car I was thinking of purchasing.

Was able to get an appointment within 24hr for an oil change and winter tire swap. Service was…read morequick and the staff was friendly. They also diagnosed an exhaust leak free of charge. Will definitely bring my car back to get the exhaust leak fixed and for future services.

Top notch service! I'd recommend this place only if you are interested in a mechanic that is…read moreresponsive, offers scheduling flexibility, high attention to detail, and fixes only what needs to be fixed at a fair price!

I've been coming here for repairs for years, the people are always super helpful and friendly…read more They'll do their best to get what you need done in a convenient timeframe and are always willing to do what they can to help you out

If I could give zero stars, I would…read more I brought my car in for a quick front brake replacement because they were squealing (and any simpleton can tell when it's time for a brake change.) After several days, I received a phone call from them insisting that I buy four new tires & have them replace all four brakes. I told them to go ahead as I knew my tires were worn out & obviously my brakes were the primary reason I brought my car to their shop. A week later I was called to come in & get my car because it was ready to be picked up. I was greeted with a $2000 bill. I was having a bad day so I just paid it and left since that was just making my day worse. Once I got home I looked over the bill. Not only did they only replace my REAR brakes... But they threw in 2 new calipers on the back (which is ridiculous as my car is only 3 years old) that's when I realized that they completely disregarded what I asked for when I brought my car in, but they added something obscenely expensive without even asking me. They were $260 each, which added an unnecessary $600 to my bill. Not only that but they charged me $300 just for the labour. Also, a week later, the exact same squealing sound came back which seems like they did some sort of temporary fix so that I would have to bring it back in to them. Luckily I contacted my older brother & he checked the front brakes for me... What he discovered was completely worn out brake pads. They were purely metal scraping against my rotors which now meant that I needed my rotors replaced too. This means that they either didn't check them.. Or saw them & didn't care. Luckily with some strings pulled I was able to get PREMIUM PADS & ROTORS for a total of $100 & free installation by my brother. I have now paid $1400 more than I needed to when I just needed a simple brake job done. I wasn't born yesterday & I know that it doesn't take any longer than an hour to do brakes on a simple car, especially after watching the front ones done in an hour. I will NEVER come back to this scam of a shop & I will make sure that every single person I talk to won't ever bring their vehicle in to Master Mechanic to have their money stolen. Horrible service & they don't even seem like they care when you talk to them.

A Mechanic recommended Daley's auto for a welding job and I liked the service so much so I tried…read morethem with an electrical problem. Not an easy fix by any stretch of the imagination but they did it very well. I have avoided posting this review to see if there were any issues that would pop up. But no ...it's fixed!!! It's really fixed!!! I'd also like to thank Karmen as she was kind and diligent and found ways to make things happen during the difficult CoVid time when getting parts and specialists was ...near impossible. After years of searching, I have finally found a local mechanic. Yeah I am picky and they're that good I am on Cloudnine!!!

I've been taking our vehicles here for 10 years and have always received exceptional service, and…read morethat hasn't changed after Troy took over the business. You won't be disappointed!

When I moved in from out of town I needed to find an auto shop near to my new home…read more I just walked into CanLube blindly when I had a braking problem with an old car. A second opinion from my former mechanic agreed with CanLube`s opinion on that and other issues. I also got my former mechanic to check CanLube`s workmanship a couple of times, including on rustproofing for a new car. They passed with flying colours. I am so happy to have piece of mind with this CanLube shop for my auto maintenance and repair. They have proved to be honest, trustworthy, fairly priced and friendly. They are glad to see me walk in even if I don`t have an appointment.

Brought my car in for some air in a tire. The mechanic offered to do it for free but showed me that…read moreit was rusted out at the valve and it needed to be changed. Within 20 minutes it was done for $45 including tax. Friendly, professional. Gave a clear quote for something else that I may bring it back for. Good experience and I appreciated how fast they were.