Be smart and go elsewhere…read more Never got a time slot by email, as promised. Never was able to reach anyone by phone or email; calls were routed to offices in other states, with no answers provided. Went to another company at a much lower fee.

Made an appointment a week in advance for today, March 4. Was told by Alba Cardinali, who took my…read morecall, that I would be contacted with a time frame the night before. I was not contacted. I started calling the number on my confirmation this morning and the calls kept getting routed to the New Jersey location. They couldn't tell me anything and said the people in the Elmsford office probably weren't in yet and the calls were defaulted to them. Got someone to give me a direct number to Elmsford and it still was picked up from someone in New Jersey. Finally talked to Michaela in Elmsford who said I was on the schedule and they would be there between 12 and 3. Took me an hour to find that out. Of course no one showed up or called. I called at 4:15 (of course someone in New Jersey answered again) but finally after about 5 separate calls and attempts to transfer me where I was hung up on, someone was nice enough to stay on the phone until he could track down and transfer me the Michaela. She said they were running late but not to worry, they would still be there. Of course no one showed up. Seriously doubt they will even call to reschedule. These people have no qualms wasting your time, so don't waste yours with them.

I love their last-Saturday-of-the- month on site shredding events. You just drive over with up to 3…read moreboxes of paper and they shred everything right in front of you for $25. It takes about 10 minutes or less but you leave with peace of mind knowing that your sensitive information has been completely shredded. Call ahead because once in a while they don't have the Saturday deal. That is often around holidays. These people are friendly, efficient and demonstrate right in front of you that they do a good job. M

I used On-Site Shredding for many years for both my midtown offices and my executives' home…read morepickups, and they were always friendly, on time, and fast! Sad that they no longer service NYC (but I don't blame them!).

This is a very organized enterprise, and a very efficient and safe way to dispose of old paint…read morecans, chemicals, light fixtures, electronics and so much more. Schedule a drop off time, load up the stuff in the trunk of your car, and you will receive 5-star service at the facility. They literally empty your trunk, in 5 minutes, and then you are done!

If you are a Westchester resident, and have recycling that you want to dispose of, such as papers…read moreto be shredded, cans of old paint to dispose of, unwanted electrical equipment, then you can take these items in your car directly to the Recycling Center. The staff there are extremely helpful and will promptly and efficiently unload and dispose of your unwanted items.

Great service! I forgot who the truck driver was but he was very helpful & polite. This company…read moremakes it easy for on site shredding!

They were on time and crushed it!…read more 7 years of files shredded in 2 hours!

I had a couple of boxes of documents that have been sitting in my shed for like 15 years. Recently…read moreAssembly Member Jessica Gonzalez-Rojas had a shredding event and hired USA Shred to do the heavy lifting. They were great! You placed your documents into a plastic garbage can and then they loaded that into a truck. There were a bunch of things that you couldn't place into the truck like batteries. I was asked not to add red welds which makes sense because they are thick. I saw a man try to put some weird wet documents into the bin and he was asked to remove them because they could possibly cake up the shredding apparatus. Despite all of this, the representative from the company patiently assisted everyone with an upbeat spirit. My neighbors love that event and are very thankful for it. They love it so much. They always put it on my calendar. It is a great community service and the gentleman from USA Shred was patient, courteous and very helpful. If you are considering a public-facing shredding event or need to shred significant amounts of documents, this place is a good option!

Usa shred was extremely competent, on time , curtious. The pricing was fair . Would not hesitate…read moreto use them again

Great customer service. The value was affordable and easy for scheduling. The manager kept in…read morecontact with us to let us know the details of drop off/ pickup. Wonderful experience all around. The company did the job beautifully.

I will definitely be using Secure Shred for all my document shredding. I'm a homeowner and doing my…read moresemi-annual purging of older documents, I found Secure Shred. I called for an estimate and found them to be very reasonable in comparison to other Shredding companies in the area. Eric, did all the shredding right in front of me, and I was able to watch the whole process. As someone who has had my information stolen, I really was happy about being able to monitor the shred. They were friendly, and thorough! I highly recommend Secure Shred and will be using their services going forward.

Awesome service! Arrived at the appointment time and the associate doing the shredding was very…read morepleasant. Because my driveway is curved, he could not get the truck close to my garage and had to park in the street. He had no issue at all going back and forth eight times to shred. Would definitely use again.