Be smart and go elsewhere…read more Never got a time slot by email, as promised. Never was able to reach anyone by phone or email; calls were routed to offices in other states, with no answers provided. Went to another company at a much lower fee.

Made an appointment a week in advance for today, March 4. Was told by Alba Cardinali, who took my…read morecall, that I would be contacted with a time frame the night before. I was not contacted. I started calling the number on my confirmation this morning and the calls kept getting routed to the New Jersey location. They couldn't tell me anything and said the people in the Elmsford office probably weren't in yet and the calls were defaulted to them. Got someone to give me a direct number to Elmsford and it still was picked up from someone in New Jersey. Finally talked to Michaela in Elmsford who said I was on the schedule and they would be there between 12 and 3. Took me an hour to find that out. Of course no one showed up or called. I called at 4:15 (of course someone in New Jersey answered again) but finally after about 5 separate calls and attempts to transfer me where I was hung up on, someone was nice enough to stay on the phone until he could track down and transfer me the Michaela. She said they were running late but not to worry, they would still be there. Of course no one showed up. Seriously doubt they will even call to reschedule. These people have no qualms wasting your time, so don't waste yours with them.

Great customer service. The value was affordable and easy for scheduling. The manager kept in…read morecontact with us to let us know the details of drop off/ pickup. Wonderful experience all around. The company did the job beautifully.

I will definitely be using Secure Shred for all my document shredding. I'm a homeowner and doing my…read moresemi-annual purging of older documents, I found Secure Shred. I called for an estimate and found them to be very reasonable in comparison to other Shredding companies in the area. Eric, did all the shredding right in front of me, and I was able to watch the whole process. As someone who has had my information stolen, I really was happy about being able to monitor the shred. They were friendly, and thorough! I highly recommend Secure Shred and will be using their services going forward.

Sunnyann from All American was very helpful in helping to resolve some of my issues, and provided…read moreus with an additional recycling bin to help us in between recycling weeks. Hoping this helps alleviate some of the overflow to get us by. Her responses were very helpful and prompt. Much appreciated!

Customer service is fantastic, reliable, fair prices, have used them for years. Definitely…read morerecommend!

I have heard a lot of homeowners organize for a move. This company said estimate and take SAME day…read moreso I scheduled animals & family to be out of house. They showed late (no call in advance like they promise) but I still approved price bc that wasn'ta deal breaker. They said ok we will start in half hour? Called the boss he said ok. They left to "empty truck for 20 minutes" still and 2 hours later no call or come back. DO NOT USE. And it wasn't cheap either

Wow where to start with this "company". Long story short I found one source last minute from a…read moregoogle search. I was moving and had to dump about 3 garbage bins full of stuff. Two guys came over and quoted me at $200 (which was expensive for the amount I was throwing away, but I didn't have many last-minute options). They took it all, I paid in cash, and thought all was ok until I received a receipt saying I paid $150 when I really paid $200. Obviously it looked like the guys pocketed $50 and only reported $150 being taken for the job. I called 3 times to bug them about what happened. The owner called back after the 3rd call. I'm not even sure where to start with this guy...it was like speaking to an over emotional 12 year old boy. He was extremely agitated from the start of the call...almost acting like I was bothering him from his extremely important daily tasks as the owner of a junk removal company. He claimed that the missing $50 was stolen from him and not me...even though he was the one who sent me the receipt? Now back to the 12 year old personality, he started yelling every time I tried to talk. I then stopped talking and he went on some weird screaming rant that seemed like gibberish. He did this until I finally put him on speaker so everyone around me can hear this guy have a meltdown on the phone. He must have gotten embarrassed because he immediately hung up the phone on me. The owner needs some serious help and I'm sorry for anyone who has to deal with him or his company. Avoid this place like the plague.