Inconsistent. On the one hand the Sunday brunch was surprisingly good; very fresh eggs, spinach and…read moresalad. Honestly was not expecting as much. The room was cute with some very nice touches - a decorative chest with extra blankets topped with a welcome candy; extremely plush bathrobes and a first rate hair dryer. It felt like some care went into the planning. Which made the downsides quite surprising. They are as follows -Leftover bottles, half-consumed - in our fridge from what I assume were the last guests. -The breakfast pastries were truly abysmal. Croissants so hard and tasteless that we could not eat them. I understand continental means light however some granola and pastries that didn't feel like bricks would have been nice. Very odd as brunch the day before was so good. We bailed immediately an went instead down the road to Mom's Country Cafe. -Dinner not nearly as impressive as brunch. I had read the negative reviews about the service but most seemed to be from a Thanksgiving debacle last year so assumed things had improved. The one waiter (for what looked to be at least 25 diners) was working his tail off and truly did the best he could in am impossible situation. Why they did not learn from the Thanksgiving experience is hard to understand. But kudos to the waiter for juggling this with a smile. Our wheatberry salads were ok - passable but nothing special. -Inconsistencies in the check in process as well. Check in is at 4. We arrived around 1 and were told by the young woman at the desk to wait till at least 3:30 which was fine but felt odd as it seemed like there was hardly anyone else staying there. They do offer early check in for $50 which IMO is ridiculous and unwelcoming. We went for a hike and returned around 3. The now gentleman at the desk told us our room was ready. In fact he said "the text letting us know how to access our room key is our signal that the room is ready." Interesting because I received that text at 1pm. The staff is friendly for the most part though front desk staff exuded some false sincerity and it seemed like our questions were a bit of an annoyance.

We loved this hotel, the breakfasts were superb, dinner was very good in the restaurant. I loved…read moreour room: perfectly designed, robes and slippers supplied, great shower and a little balcony. I will definitely be back

This place is now called the Buttonball Inn. When we booked it was Egremont. We only found out by…read morecalling to confirm our reservation a few days out. That should've been the first red flag. Second, don't believe the photos. Property is not upgraded and in much poorer condition than advertised (especially the rooms). Very old bathroom fixtures, window AC unit kept turning off and on, stains on lamp shade, light scones in bathroom do not work, cracks/stains in wallpaper (see pics). Our room door would not lock with the key they provided. (It would not even lock with the skeleton key the staff member tried). We reported this and were told it would be fixed the same day. When we returned it was not fixed. Ensuring that the room doors can all be locked is a basic safety standard. This was not upheld. Not only that, their staffing levels is also below industry standards. No one is reachable, not by phone, not by presence on the property, not by email. We came in around 9 on our last night for example. The main door to the inn was opened, didn't even have to use the key to enter (is this even safe?). Not one staff person was on site for us to follow up re: door. We were told we would receive a text about the door that morning. We did not. Tried calling and emailing and got no response. We found this very unprofessional and inhospitable. Do not waste your time or money to stay here.

A Community Venue Changed…read more The Egremont Barn, now operating as Buttonball Barn, was once a cornerstone of local music and community gathering. Because of our long-standing connection to the space, my husband and I chose it for our wedding celebration, placing our deposit with the previous owners, who were professional and supportive throughout the process. After the property changed ownership, we still proceeded with our event in October. This celebration held particular significance, as my father was seriously ill at the time, and we were grateful he was able to attend. Unfortunately, our experience with the new ownership raised serious concerns about professionalism, transparency, and respect for both clients and staff. On the day of the event, the owner attempted to impose additional charges not outlined in our contract. This included a demand for a $500 fee for using a room to get ready--a space she had explicitly told me I could use earlier in the day, noting it was acceptable despite the building being under construction. While I was getting ready, she entered the room while my mother and a family friend were assisting me and removed a rug from beneath them, stating that I "wasn't supposed to use the room all day." I chose not to address this at the time in order to preserve the tone of the day. Throughout the event, the owner was also openly drinking at the open bar, which had been paid for by my father. As the night concluded, she insisted that I personally break down the entire venue either immediately or first thing the following morning--despite knowing I had family visiting--or I would be charged for a cleaning crew. This expectation had not been communicated beforehand and was not included in the contract. When I suggested discussing it the next day, she continued to press the issue and confronted my husband, who attempted to redirect the conversation. To avoid further escalation, my friends and I cleaned the venue that night--while I was still in my wedding dress. She later stated that she would retain space heaters I had purchased in exchange for waiving the disputed room fee. When I noted that none of these charges or arrangements were contractually agreed upon, she responded, "I'm expensive, and I'm not in the contract either, honey," in reference to her being casted on The Real Housewives of New York City. Additionally, her conduct toward long-standing staff members--many of whom had supported the venue for years--was concerning and contributed to an atmosphere that felt transactional rather than community-centered. Some of those staff members have since left the venue. What was most troubling was the timing and context. The attempts to extract additional money occurred at the end of a wedding celebration involving a seriously ill parent, placing unnecessary stress on a family during an already significant moment. The Egremont Barn once represented collaboration, music, and mutual respect. Under its current ownership, that spirit appears to have shifted toward aesthetics and revenue at the expense of community and care. I encourage readers to proceed with caution, ask detailed questions, and ensure all expectations are clearly documented in writing before booking events there.

Renovated "motel" but more of a lodge…read more Rooms are small, but tastefully and thoughtfully decorated. Our Queen room had a small fridge, loveseat / sitting area and desk. Appreciated the charging station next to the bed and space efficient folding table / night stand too. All the furnishings were fun and quirky - not a boring or sterile hotel furniture at all. Steele, the property manager is thoughtful and full of great recommendations for nearby things to do and places to eat. Basically Yelp all the nearby top eats - lots in NY without having to cross to MA (Hillsdale, Cross Roads, Four Brothers, Roe Jan, etc) Felt very safe during COVID - contactless check in and out, no room service during your stay (you don't need it) but they empty your bins and sort trash / recyclables every night. As a green vegetarian myself, I appreciate a green mission statement! Noticed some cleaning supplies were also "green". We snowboarded at Catamount conveniently 2M down the road and hiked Bash Bish Falls (crowded but nice) and Audubon Sanctuary (less trafficked mossy trail). Would love to revisit in a warmer season! Perfect city getaway or restful stop on your journey.

This is a beautiful little place a step or two away from the main district of the quaint town of…read moreHillsdale. Clean, quiet, and thoughtfully decorated, it is definitely a little gem. The manager was very friendly and considerate to me and my six year old daughter. He really goes out of his way to make you feel welcome. The pool is really perfect and a peaceful place to relax. The landscaping is quite lovely and adds to the overall serenity. I would recommend this place to anyone seeking peace and quiet in a clean, respectful, and calm environment.

The mountain itself is fine, but the kids' lessons here are awful and a total waste of money. We…read morepaid $250 for a 2.5-hour lesson for our son, and there was essentially no real instruction. It felt more like ski daycare run by a group of teenage camp counselors than an actual lesson. To make matters worse, during the 2.5-hour lesson there was a 30-minute snack break -- which is a huge chunk of time when you're paying that much. It felt like a complete waste of both time and money. At least our son, who is an intermediate skier, got a couple of runs in. However, our friend's daughter was sent to the bunny slope, where she was basically just pushed down the hill by teenagers wearing sneakers. I don't understand how you're supposed to teach someone to ski if you're not even on skis yourself. Very disappointing experience, especially for the price.

3 Stars is fair for my first visit…read more Arrived little before 8:30 Presidents Day and as busy as it already was I still got decent parking. Walking up the steps was difficult with my ski boots, wish I snapped a picture but the stairs were poorly shoveled. The walkway was also poorly maintained filled with sugar snow, and it had not snowed in some time. Feel bad for anyone with a disability, would make it very difficult for them and their caretaker. I jumped into the small line to get my ticket outside. Only one window was open which was odd for a holiday. Guessing a manager walked over and told a family a couple people in front of me that there were ticket windows inside too. The lady and her kid who were in front of me soon followed as the family at the ticket window were having difficulty, I followed in as well. It's a tight space to begin with and no clear structure to where the line is. Some lady came from the lodge portion of the building and cut everyone which was rude of her. When I was next in line the same lady manager started yelling at everyone in line about how the line starts outside and so on. Completely threw my vibe of the place in a negative direction. I ignored her as she kept going on and handed the ticket man my Indi Pass and a $10 bill for the $5 RFID card needed. Super quick transaction and I was on my way. Lets talk about the mountain now. I enjoyed the terrain, there was plenty of snowpack which by 10:30 started getting icy. The sun was not out so flat light conditions which made skiing their double blacks on the main face a little more challenging. But absolutely loved the difficulty of those two runs. Wanted to zoom down them but with the flat light and not the sharpest of edges I played it safe. Stayed off the greens of the skiers right, looked for some woods to play in but really didn't have much in the way of them. Took 7 runs and called it a morning. Another thing that bothered me was their idea of where chairlift cans should go when empty. Most mountains have a trash can at the top where people can discard their empties there. Just before the last pole there was a large bin where I am assuming the mountain is promoting throw your empties here. I find it to be poorly thought out as the bin was full and there was trash all over the place. One gust of wind is blowing it all over the mountain which defeats the purpose of. For what it was I enjoyed the people I rode on the lift with, exploring a new mountain, and getting another day under my belt this season.

We have stayed here over the years maybe a dozen times. We have enjoyed our stays here. But over…read morethe years they have started to go down hill. Let me explain. No more all day coffee. They stated waste as primary reason. But during the cold winter months its always nice to have some coffee and hot cocoa. Breakfast quality and selection. Over the past year and especially after the pandemic the quality of the breakfast has really gone down. No more whip cream for the waffles. No more strawberry sauce. No more toppings. No salsa available. New patrons might not notice. But I've been coming here for the past 15 years so I notice. Rooms themselves are still fine. Maybe getting to be slightly dated but overall still well maintained. They do have to bring some of these things back!

You must drive pass the motel in the front to get to this hotel- but once there you'll be happy…read more Parking is complimentary - you will get excellent customer service - A clean hotel that is quiet - accessible with a pool- gym and free breakfast starting at 7am! Breakfast is delicious and well crafted. I enjoyed my stay here and will stay again. I must also say that they are customer centered here - it's about the customer so it's hard to be unhappy. The room was immaculate- the bed was very very good. Overall I'm very happy

I was on a solo motorcycle riding trip. The Monument Mountain Motel is located in a great area…read morewith great roads. The motel was very clean. The office manager was very nice and helpful. I enjoyed my stay; it is a nice place. There are good places to eat in the area ... even a local brew pub.

I stayed here two nights one weekend and then one night the next weekend and they were different…read morerooms. Both times the rooms were clean and comfortable. There were two chairs and a small table as well as a large dresser and an open closet area. There was a microwave and a dorm refrigerator. The bathrooms are fairly large and clean. There was snow one night and the parking lot was cleaned by morning. The room was quiet. A pod coffee machine is in the registration area. The owner was quite nice and friendly. It is reasonably priced. There is a restaurant across the road for breakfast.

Ok so the good and the not so good. The good is that it's not pricy and the "bedroom " is cute …read more The bed and the bed linens were crisp and clean . All good. The sconces and head board were cute and they have a nice little basic TV. Also the porch outside the room was nice to have so that you didn't feel as if you were trapped in a room.... Ok now the not so good is the shower and bathroom---- it's clean and new so that's GOOD. It's just the design - no one wants to touch fabric/ vinyl shower curtains , the floor is grey so it has a prison feel and the whole bathroom looks like they got them off the shelves of Home Depot or Lowe's . Not my cup of tea... feels cheap and not comfortable ;( I really disliked the bathroom situation and the towels, while new, were designed with freying edges . Which made them feel dingy ;( I won't come back but if you are in a pinch and there is no place else to go you won't be disappointed .. just know what to expect.......... If the owners are reading this... please take cues from other boutique hotels in the Hudson area. Make it cute - use better products-- use tile and glass and upgrade the place.... Also don't wallpaper the place yourselves, it shows ..... the place looks like it will fall apart in a year or two ;(

Update: On 6/29/26 the "owner" of this hotel using a phone number linked to "mergo property…read moremanagement" texted me to offer a full refund for deleting my original review. It was a scummy move on his part and a scummy move on my part to accept it and delete the google review. What followed was two weeks of saying to watch for it its been sent, claiming an incorrect amount, incorrect credit card, incorrect booking site, refusing to refund via venmo or paypal because the refund has been sent, walking back a statement to refund via venmo if not received by today 7/13/26 and a threat to cancel the supposedly non cancelable refund if my review was reposted. So the review is back, and another will be posted with regard to the owners deception given it was seperate from the original stay. Tldr: No staff on hand, pictures appear better than room, no ac on a humid 90 degree day, non functioning door pad, windows left unlocked, ground level room with peeling painted floor, unsealed holes in wall and tub to floor allowed insects, frog and salamander into room, various unpainted patched holes and damaged trim surfaces, unfinished osb and drywall screw furnishings, smoke detector near bed had a strobe light flashing every 30 seconds or so through the night, toilet was not secured to floor, Very doubtful the room would pass a board of health inspection. Mattress was nice 0 response from motel after a week of sending email of concerns.

Very clean and not beat up. Very happy w our ski trip overnight. Room didn't smell and breakfast…read morewas adequate

I was very pleasantly surprised by just about every aspect of my stay. The bathroom and shower were…read morenice and clean, and the beds were exceptionally comfortable. Attentive staff and great continental breakfast. I will definitely stay here again!

Rooms at this location were pretty in line with what you'd expect for a motel. Reservation states…read moresome rooms do not have sheets included? My friend and I rented one room with two Queen beds for a girls' weekend away. We rented through hotels.com and mistakenly put "1 adult" under the reservation. When checking in, we let him know it was actually two of us. He grumbled about that and then asked us repeatedly if we had pets with us and we assured him we do not. He still reminded us about the fine for pets. Our friends met us so we would take one car and helped us unload our car/change into ski clothes. About 3seconds into opening the room to drop our things, we immediately got a call. It was the man working at reception who called and demanded to know if we were going to be having three people stay. It was beyond creepy to know he was watching us on the cameras as our room was off to the side. We ended up renting a room elsewhere in the area. We came to check out at 6:30pm, just 4hrs later, the same day because we felt so incredibly uncomfortable there. He felt the need to tell us we have already checked in and "stayed here." We said ok...we're not asking for a refund. He continued to remind us. After reading other reviews about interactions with the reception staff, I'm not surprised at all.

I'm not sure where these negative reviews are coming from?…read more Maybe the old owner. Right down to the coffee the place is perfect. The pool wasn't open but the next time we will try it out when it's warmer. The owner checked in and made sure everything was ok, the bed was super comfy and the linens were perfect, table/chairs/fridge/microwave/ awesome tv with all the sign in (accounts:Netflix-Hulu etc..) maybe from the owner probable from the past customers.. still worked out. Extra towels on the bed and super convenient. 10/10 will come back. P.s. the coffee maker and the local coffee was the perfect touch with sugar and creamers (I didn't use any - I drink my coffee black..) but the level of detail shows how much the owner cares.

This is now a Quality Inn and it has undergone some renovations. We chose this hotel for its…read moreperfect location right in downtown Great Barrington. You can walk to all of the shops and restaurants within the town. Our room was perfectly fine - it was clean and the linens and furnishings were in good condition. It was nice to have a fridge in the room. The bathroom was fine as well, although the floor could have been cleaner. The breakfast was perfectly adequate - waffle maker, scrambled eggs, sausage, toast, packaged muffins, yogurt, hard boiled eggs and packaged dole fruit cups. Service was good - the desk clerks were friendly and helpful in providing restaurant recommendations. We slept well here and I'd stay here again.

The layer of funk on the floor and walls was deterring enough, but how does a lampshade gather…read morestains? I didn't have the stomach to photograph the wall behind the toilet. Bathroom smelled worse than a public toilet. Didn't want to touch or use anything, and left as soon as possible the next morning. There was tissue stuffed in the doorway to plug where the sight hole should be. Gross gross and gross.