Gateway Limousine was wonderful to work with. They helped me pick out the best-size limo for my…read morewedding party and adjusted my booking as my timeline changed without difficulty. Our driver was very polite and respectful, adding ease to our busy day! I will be using them beyond my wedding as we need private transportation.

Excellent limo company. We used them for a wedding party and then a few years later for a private…read moreparty. Highly recommend, very nice and professional.

My wife and I booked a limo for our daughters wedding last week for a venue less than 4 miles from…read moreour home. limo was nice but driver was rude and un professional. At the end of the night he was upset we weren't waiting curb side for him and was making comments we weren't leaving fast enough for him. He offered no assistance getting in or out of the limo or with our stuff. Paying $800 for a 7 minute ride each way we expected to be treated with a little more dignity . Should have orfered an Uber

I will preface this review that had this situation been handled differently, I'd be giving 5 stars…read more Last night, we used their service to attend a concert in Boston. The driver was erratic and aggressive and was unfamiliar with how to drive without making people ill in the back. 4 of our 6 passengers ending up ill by the time we made it there. The limo that was provided was old and dingy. It was a TIGHT squeeze to fit 6 adults in the back. While driving on the highway, one of the passenger doors "fell open" and wind came gushing in. The driver, after a request to pull over, did so, slammed the door shut, and promptly told us "don't lean on it". No one was leaning on it. But 40 minutes later it happened again. When we checked the door, the rubber liner between the door and car was cracked and had pieces piecing from it. On our ride home, our driver went the wrong way on the highway causing us to sit in traffic for 25 minutes the wrong way. He then drove two complete circles around Boston trying to find the correct highway to get back onto, adding over an hour of unnecessary time in the car. When I contacted the owner, I was told "thanks for letting me know, I'll look into it". No apology. No concern for myself or my friends and our safety having almost fallen out of a moving vehicle. I am appalled at the unprofessionalism of this company, the owner, and the driver. I would never recommend them to anyone and would caution anyone prior to getting in one of their vehicles as this seems to not be of any concern.

They had a quick and detailed response, their rates were very reasonable, and the driver was very…read morefriendly.

Amazing service. I was stranded at 4am before my reserved ride to the airport as my uber cancelled…read moreon me, and SFM Services were the only 24/7 available limo service that helped me. They woke up a driver, Franz, and he immediately came to pick me up. As distraught as I was when I called, afraid to miss my flight, at an airport almost two hours away, the dispatcher saved the day, doing his best to keep me calm and ensure me that someone was coming to get me and I would make my flight on time. Franz had the most amazing attitude, was very professional and provided amazing service. I could not have asked for a better ride or experience with this company. I would 100% recommend them to anybody looking for any kind of driving services, ESPECIALLY over an uber or a Lyft.

Disclosure: I am not a celebrity ... but Premier Limo…read moresure made me feel like one! While on business travel, a local business paid for my transportation from Hartford Airport (BDL) to my hotel in New Haven, CT (and then a second ride back to the airport later that week). Both trips were: * On time * Clean * Comfortable / Luxurious (Large Lincoln) * Courteous, Friendly * Drove Safely * Provided Water While my preference is always to rent / drive myself, I was happy that the company provided this service instead. I was able to sit back & relax & NOT WORRY about driving in the SNOWY weather. BONUS: On the trip back, CARMEN was my driver. SHE IS AWESOME! She has that DYNAMIC PERSONALITY and we talked the entire trip like she was an old acquaintance. If you like a super-fun personality that you will never forget, ask for CARMEN! Hope this helps.

We hired Premier Limo to take us from Newtown to our flight at Bradley on Labor Day afternoon…read more Gordon Ramsay was our driver - unfortunately not the snarky British restaurateur Gordon Ramsay, but this Gordon was pretty cool too. Our drive was so seamless that I fell asleep during it. Wonderful service and no issues whatsoever.

This is an amazing local business. Brian Nelson couldn't have been more accommodating with my last…read moreminute request for a ride from JFK to Berlin CT late Saturday night. I highly recommend them. You won't be sorry.

We used Nelson Family Limousine for rides to and from JFK airport (from central CT). Their…read morecommunication was excellent, everything was on time and everyone was professional and so very friendly. Would highly recommend Nelson Limo and will definitely use them again should the opportunity arise. Brian was terrific.

Driver was prompt, professional, and polite. It was a late pickup and my student felt safe and…read moreenjoyed the comfortable, clean drive back to school from Bradley airport. KaNard is a great communicator and a pleasure to work with. Highly recommend!

I always leave reviews, positive and constructive. I wish I had better things to say about…read moreScorpion. They are not reliable and the driver was a no-show for our airport trip with the owner offering no assistance or compensation for having to call a last minute Uber and pay a much higher cost. I was very disappointed that we heard nothing until Scorpion tried to confirm they were picking me up at the airport. Needless to say, my trust was broken and I was not using them for my return from the airport. Again, no apologies for the previous week. Things happen, employees don't do their jobs. An apology would have gone a long way, an offer of compensation may have restored my faith. Buyer beware!

Great service from this company. Highly Recommend them…read more Very professional and courteous

My chauffeur was John, I sat in the front seat & our…read moreconversation was great, His driving was as a professional He took us from my home in Naugatuck CT. to Bayone NJ. & Picked us up there a week later, on time & it was a very pleasant drive. No anxiety It was a very clean car John was our driver & I won't let anyone else drive my family from now on. Sincerely Peter Lounsbury

Jared is the one who helped me set up for my wedding day and kept in touch until my wedding day…read more Very professional, the drivers were on time, amazing price and very happy with the service.

I rate this company 0 stars. I had them transport my bridemaids for my wedding and the car they had…read moresent was dirtier than you could imagine. There was urine in the ice tub, fake eyelashes on the floor, the seats were stained, everything was full of fingerprints, empty bottles all over, and the roof leaked all over my bridesmaid dresses. They had to sit in this limo for 45 mins to the church. As my ceromony was taking place the driver who spoke on his cell phone the entire drive and did not agknowledge the mess took the car to a place where he said he would straighten it up. They did not return to the churh in time whereas we all where waiting outside. My girls had contacted the company and the representative refused to let them talk to a manager and was rude and unapologetic. After I returned from my honeymoon one of the girls had sent me pictures of the limo and I was outraged it was worse than I had thought I contacted them immediately whereas they denied me from speaking to the manager as well. After explaining why I was so angry the woman asked me "are you done yet?" I have never been treated this way and I am outraged on how they would treat a paying customer. After arguing for some time she told me she would have the manager call me. It is now 4 days later and no one has contacted me. I have also reported them to the BBB.

We used their service three times in July and August to go to and from Northwest Connecticut to…read moreJFK. They were on time all the time. One of the flights even got in extra early and they were there for us. The vehicles were great, and the drivers were very courteous and respectful. Loved how they had bottled water for us as well. Looking forward to using them again.