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    Prosperity Dental

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

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    2 years ago

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    Wow Dental - Meet Dr. Saosat Stafford from WOW Dental

    Wow Dental

    4.0(24 reviews)
    3.0 mi

    I was looking for yet another dentist due to my last dentist no longer accepting my insurance. I…read moresaw Dr. Stafford was close to where I lived and set up an appointment. I came in and the lobby is small but super cute. It smelt so nice inside! The ladies at the front were nice & efficient. I was brought back and the hygienist went straight to work. I got X-rays of my mouth and teeth done. She was skilled at her job because that was the fastest I had ever gotten X-rays done! With someone who has a small mouth I appreciated it. We had some small talk and she got to cleaning my teeth. My God today I needed that! Once she was done Dr. Stafford came in and checked my mouth because I needed a fill-in. She was so kind. She told me there was another area that may be a problem but would keep an eye on it. She suggested other things I may also need to look into but nothing that was pressing at the moment. I didn't realize she knew one of my old dentists and to know she was doing fine made me happy. Back to the front staff she told me about my insurance and when and what they were going to cover and it made it easy for me to budget around the expense. I am glad that I found Dr. Stafford's dental office. I really lucked up again finding a great dentist that has the staff to match!

    Please do not book appointments if you cannot accommodate them. My son and I had an appointment for…read morea consultation for braces at 9am. I drove 20 minutes and left my job and took him out of school to be there and we were there 10 minutes early. At 9:40 I went to the desk and confirmed our appointment was at 9am. They stated we were next and I asked if so how long would it be before we would be next. The receptionist asked someone and they stated they didn't know. My time is valuable and everything did to get to this appointment was a waste. I made a decision at that time this will not be the place for us cause my time and effort wasn't appreciated. Why book appointments if everyone is waiting over an hour to be seen. I guess I got my answer to not move forward and chose a dentist that values their customers. Maybe since I wasn't a paying customer they didn't value me but now you lost a potential customer.

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    Wow Dental - WOW Dental team in Dallas TX

    WOW Dental team in Dallas TX

    Wow Dental - WOW Dental team in Dallas TX

    WOW Dental team in Dallas TX

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    WOW Dental Dr Jackson Smith

    Wheatland Dental Care - Harry L. Sugg D.D.S. and Kyle Poupart D.D.S. celebrating Wheatland Dental Care's 20th Anniversary

    Wheatland Dental Care

    3.2(23 reviews)
    2.3 mi

    09/30/2025 I would…read morelike to begin by commending Jiasia and the other front desk staff for their outstanding customer service. From check-in through communication with the dental assistants, my experience was excellent, and I am truly grateful for the professionalism and kindness shown at the front desk. Unfortunately, my visit took a concerning turn once I was seen by Juanita, the hygienist. At approximately 4:30 p.m., I explained to her that I have sensitivity in my upper left and lower right jaw before the cleaning began. I also mentioned that I initially believed my appointment was for an extraction, but after she clarified it was for a cleaning, I agreed to proceed without hesitation. During the cleaning, I was not offered any preparation for my gums or suctioning to ease the discomfort. When I raised my hand to signal pain, Juanita accused me of "trying to hit her in the face." When I raised my hand a second time, she repeated this accusation, stating I was "acting like" I was going to strike her. These comments were accusatory and inappropriate, as I was only signaling discomfort. I even asked her what alternative signal I could use, but she did not provide a response. Instead, she left the room, ending the cleaning prematurely. This experience was extremely upsetting. I was left in pain, had to spit into a paper towel without suction, and felt unjustly accused of aggression. I hold a Doctorate in Special Education with an emphasis in behavior, and I professionally train teachers and students on how to identify, interpret, and appropriately respond to behavioral cues. Because of this expertise, I am confident in my ability to communicate non-aggressively and to use appropriate signals to express discomfort. To have my calm and intentional actions misinterpreted as aggressive, and to be accused of attempting to strike someone, was not only inaccurate but also deeply unprofessional. As a long-term patient of Wheatland Dental, I have never before encountered this type of treatment. The accusatory remarks made toward me were not only unprofessional but also damaging to the trust I have placed in this practice. I am sharing this concern because I value the excellent care I have historically received at Wheatland Dental, and I believe this matter deserves to be addressed. However, due to the seriousness of this incident and the false accusation made against me, I will also be submitting a written complaint to the Texas State Board of Dental Examiners (TSBDE). Please be advised that I have an audio recording of the encounter, which supports my account of the events. I respectfully request a written response outlining how this matter will be addressed within the practice. Thank you for your time and attention to this serious matter.

    I went to Wheatland Dental on 9-3-24 , my dentist was Adam . Adam did a great job replacing a…read morefilling , so far so good . Overall I had a good visit and am planning to return for more work soon .

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    Wheatland Dental Care
    Wheatland Dental Care
    Wheatland Dental Care

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    Prosperity Dental - cosmeticdentists - Updated June 2026

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