I made an appointment with them after not having seen a dentist in years and the hygienist…read moreespecially was such a kind caring person. They all made extra sure I was comfortable and doing ok and even though I know my teeth are not doing great, there was no judgement, just care.

I had a small cavity in a crowned tooth. The first appt I had, there were x-rays taken. I had just…read morehad my teeth cleaned and had multiple x-ray s. Apparently the extra x-rays were for my insurance. I really like Dr. Maxfield and the staff. I thought it took longer with my tiny cavity than when I'd had a root canal. They did have to go through my crown and take it off, order a new one. Today I was early and had to wait 35 minutes which is very unusual. We have been loyal clients for many years. I do recommend their practice if asked.

They were professional and friendly. I was at ease there. I would recommend them due to the fact…read morethat they can schedule you quickly.

Fantastic staff. Dr was great. I had a few cavities filled and it was faster and much easier than I…read moreanticipated.

Great dentists and technicians. Been a patient for years. Care quality and office experience…read morealways great. Very helpful with emergencies

I just started going here but I couldn't be happier with my choice!! The staff is so knowledgeable…read moreand friendly, the dentist didn't make me feel rushed, he carefully took his time and looked at all of my teeth which made me feel great! The dental assistant who took my X-rays also did such a great job and she seemed to like working there. The front desk was also very pleasant!! They seem to be a me to get you in within a few days which I also appreciated. If you need a new dentist, 100% check out midtown dental

Josh and the entire team at Columbia Basin are a group of people that I have only experienced once…read moreor twice before in my life. They are above and beyond any other service and technology company I have ever utilized, going above and beyond my already higher than average expectations. Not only did my original implants (made by another local dentist) not fit properly, but, after making digital photos of same, had to remake them for a very reasonable fee. Beyond that, Josh suggested reinforcing them, and since that time, nearly a year ago, I have not had any problems, and they still look and act as if they are brand new. And the excellent serrvice extends all the way out to the office staff, who always treated me with respect and kindness, squeezing me in on an emergency during the holidays, and still seeing me when i was terribly late one time. You may receive perhaps a nominally better price (i cannot say for sure) but i can assure you will be hard pressed to receive better ongoing support, technical expertise, or true concern and compassion. Columbia Basin Denture Serice may someday be equalled, but not likely ever bested. I am willinng to bet on them as best not just in tricities, but anywhere else in this country! Glad to recommend them without reservation if this is a service you need, you need not nor should not leave town. A very fond patient, S Andrews, Kennewick

Please disregard previous review! I am grateful for Columbia Basin Denture care and their…read moreunderstanding and caring staff after some misunderstandings and lack of keeping appointments they accepted me as a patient again and finished my dentures in just 4 weeks (previous patient) after I was re established with my care! I love my finished product and a big thank you to Josh who does an amazing job! I would recommend Columbia Basin Denture care to anyone seeking Denture or implant care

I asked for to be seen in the near future due to a tooth that was bothering me. They got me in in…read more2 days. Dr. Braithwaite was very patient and understanding trying to determine the problem. It turned out it was something minor and after several x-rays, an exam, and a small bite adjustment my problem was solved and the charges were very reasonable. Everyone in the office was kind and pleasant.

Moved here from California, and had a temporary cap fall off. They took me in immediately and put…read moreit back on for no charge. I promised them I would return, and not am I glad I did. I won't lie, I am a baby when it comes to a dentist, and I have never felt so confident that my comfort was their primary concern. I had to get some deep cleaning done. They did such a great job on the fist half, I did the second half the next day. Their hygienist are the best. They also work around my insurance to minimize my expense. Highly recommend!

my experience with Dr. Puri and the staff has been great. Dr. Puri always greeted me with a hand…read moreshake and kind words, very professional. my procedure involved bone grafting and an implant with no complications. I would have no reservations about using Dr. Puri and his staff in the future. Jack H. West Richland ,Wa

I had the laser surgery 6 weeks ago. For those of you wondering hmmm should I have this done??? I…read moresay Yes!!! it's amazing how much better my gums are looking!! not to mention how clean they are now. The laser cleans under your gums and rids all that bacteria! I'm super glad I had this done!! great job to Dr. Perri and his awesome uplifting staff!!! great job guys!!!

If I could give a 10 star review, I would over and over again. Tri City Orthodontics went above and…read morebeyond to not only get my son into braces the same day as his consultation. But, as well made him feel comfortable, cared for and noticed. Dr. Butler and his whole entire staff from start to finish treated my son and I with nothing but compassion, kindness and care. I as a mother feel blessed to have my son under the care of Dr. Butler and his team, as I know he's in amazing hands! Thank you Tri City Orthodontics for going above and beyond today for my son and I, no thank you's can thank you guys enough.

I do not recommend this place…read more I had orthodontic treatment here for two years. Throughout my treatment, I experienced ongoing pain, but I trusted that it was part of the process. Even after I finished treatment, the pain never went away. My jaw also started clicking every time I opened and closed my mouth. I returned to the clinic for help, but I was told there was nothing they could do because I was no longer their patient. As my symptoms continued to get worse, I sought opinions from other doctors. Eventually, I went to Mexico, where I had a CT scan. The scan showed that my jaw was crooked, and I was told I needed corrective jaw surgery. The specialists there explained that, in their professional opinion, the problem was caused by improper orthodontic treatment and that my braces had only masked the issue instead of correcting it. As a result, I had to undergo major jaw surgery. This experience has been physically painful, emotionally stressful, and financially costly. I trusted this office with my care, but when I returned with serious complications, I felt abandoned instead of supported. I also encourage people to be cautious when reading the reviews. During my treatment, the office offered free coffee gift cards in exchange for leaving a positive review. That made me question whether the online ratings accurately reflect patients' genuine experiences. This is my personal experience, and I hope it helps others make an informed decision before choosing this office.

Had a cavity filled and Dr hit a nerve. I complained for weeks and nothing was done. I told them my…read morebite was off. The filling was grainy and I could not bite down on left side. Finally switched to a new dental office and by the time they saw me, I needed a root canal because of the filling done by West Pasco Family Dental. Yet, they still continue to send me bills. And I have yet to hear back from Dr. Nielsen who did a poor job on my filling. They will make an appointment for you, then not notify you that they cannot see you on that date because they so not have a hygienist scheduled. so they try to push your appointment months out regardless of how much pain you're in.

As you can see for yourself, the reviews for West Pasco Family Dental progressively have gotten…read moreworse. I highly recommend NOT attending this office. They did a filling (which ended up cracking shortly after). In doing that it did not fit well and pushed the tooth in front of it so tight that I couldn't floss. Over time I had to keep going in to get it adjusted so I could floss. Although this is fixing the work I've already paid for, they'd charge my insurance at times. Once it was loose enough to floss, that resulted in my implant next to it having issues, so now I have to pay $1600 for something THEY DID! I even paid some out of pocket expenses and when I checked my bill, they were charging insurance stating that I had a filling but of course insurance wouldn't pay it because that's an implant and no tooth is there. I should not be charged, nor should my insurance, for work I've paid for already and they need to fix. When I asked they'd say, well there isn't an expense to you. Um yes there is! I still pay for that insurance and because they did that I didn't have enough left in the year to cover a new implant crown I have to pay for....again....because they screwed it up! The front office and dentist both told me I should receive a refund for $175. Ofe then tells me that refund went to other charges on my account. Yeah the dishonest filling you charged me for! Their communication is horrible, professionalism is lacking, and ALWAYS check your statements with this place. I have yet to receive my refund and don't anticipate it will happen. I'm highly debating taking this to court for the simple purpose that it's wrong and they need to know they can't do this to people. The dentist and hygienist turnover rate is high here. Moving to corporate was not a good choice for this place. Do not go to West Pasco Family Dental!