I asked for to be seen in the near future due to a tooth that was bothering me. They got me in in…read more2 days. Dr. Braithwaite was very patient and understanding trying to determine the problem. It turned out it was something minor and after several x-rays, an exam, and a small bite adjustment my problem was solved and the charges were very reasonable. Everyone in the office was kind and pleasant.

Moved here from California, and had a temporary cap fall off. They took me in immediately and put…read moreit back on for no charge. I promised them I would return, and not am I glad I did. I won't lie, I am a baby when it comes to a dentist, and I have never felt so confident that my comfort was their primary concern. I had to get some deep cleaning done. They did such a great job on the fist half, I did the second half the next day. Their hygienist are the best. They also work around my insurance to minimize my expense. Highly recommend!

Dr. Collette and staff are simply amazing…read more So incredibly happy I was able to go through this life changing journey with them. Scheduling with Nannette in the front staff was always such an easy process and any questions I had with billing, Edith was right there to help me out! There was never more than a 5min wait when coming in to scheduled appointments and Murphy was always there to keep myself and other patients company. Armando always made my appointment go by so quickly. He always had something to talk about and is very experienced in what he does. By far the best Ortho office anyone can schedule at. Thank you DR And team!

I do not recommend this place…read more I had orthodontic treatment here for two years. Throughout my treatment, I experienced ongoing pain, but I trusted that it was part of the process. Even after I finished treatment, the pain never went away. My jaw also started clicking every time I opened and closed my mouth. I returned to the clinic for help, but I was told there was nothing they could do because I was no longer their patient. As my symptoms continued to get worse, I sought opinions from other doctors. Eventually, I went to Mexico, where I had a CT scan. The scan showed that my jaw was crooked, and I was told I needed corrective jaw surgery. The specialists there explained that, in their professional opinion, the problem was caused by improper orthodontic treatment and that my braces had only masked the issue instead of correcting it. As a result, I had to undergo major jaw surgery. This experience has been physically painful, emotionally stressful, and financially costly. I trusted this office with my care, but when I returned with serious complications, I felt abandoned instead of supported. I also encourage people to be cautious when reading the reviews. During my treatment, the office offered free coffee gift cards in exchange for leaving a positive review. That made me question whether the online ratings accurately reflect patients' genuine experiences. This is my personal experience, and I hope it helps others make an informed decision before choosing this office.

We enjoy being patients and are treated so well during each visit! The staff is so amazing at both…read morelocations! Comforting and informed, that is on high priority here! Our family members look forward to every visit! Could it be the cookie? The staff, the office ambiance, music, the way the staff speak with each other is professional! They are like a family here! Thank you so much for a memorable experience!

If I could give zero stars, I would. They did my daughters consulting in December of 2022, we moved…read morefrom out of state and she already has braces. They "missed" getting any paperwork insurance or records from the previous ortho. I gave them all the insurance (three!) on the consult. They did not schedule her so I called and left VM, tried to get her in and they pushed it back as easiest monthly adjustment until July 20th, seven months no adjustment. My daughter goes in and they sent her away becuase if my child did not pay for the work upfront in whole(!!!) becuase they still have not billed insurance and updated the contract claiming I pay in full out of pocket even with all the insurances. Horrible. They only want the money and do not care about the human person. So sad. My poor daughter was turned away from treatment becuase they dropped the ball for over half a year. Shameful. I called and told them to bill the insurance and I'd be happy to sign a corrected contract (that's first payment not due until Aug 19 mind you) and if they can get her in tomorrow. Absolutely not, nor Monday until they talk to the finance people. Seriously? What horrible customer service. They had months to bill hand take care of the insurance and simply did not. Shame.

Dr.Brown took over my Orthdontics half way through my treatment. I always felt comfortable with…read morehim. If I ever had a problem he addressed it and took care of it. His staff is very friendly and welcoming. They made attending my appointments a social event! I'm very happy with my orthodontic care!

I love Dr.Brown and his entire Staff!!! Every time I walk into the office for my visits I'm made to…read morefeel so welcome and they are glad to see me. When friends ask me who I'm seeing for my braces I refer everyone to Dr. Brown. I tell them to go here you will get the best service ever Cindy P.

Everything simmered normal, pleasant welcomes until, I noticed my treatment was taking to long, 5…read morelong years and no much changed! The problem with my teeth were the bottom teeth, I clarify that in my official appointment. 5 years later when I mentioned my issues to Dr. he told me, I'm sorry at this point I can't help you anymore, I can refer you to someone else. He concentrated so much on the top teeth that my bottom teeth never changed. After that the rudeness of the office staff begin to get rid of me. I tried to move on but every time I look in the mirror I remember. It doesn't feel good! Pay close attention to your treatment or you might end like me, $5000. Later and crooked teeth!

This place is the BEST!! Awesome staff friendly courteous all about you!! Dr Brown is Great…read moretoo...very happy guy, patient with my son and very experienced WONDERFUL STAFF ALL AROUND!! Thanks again Greg Brown Orthodontics

I wish I could say I like this place, I really do. I have had great experiences with the Doctors…read morebut the front staff need to be trained to stay professional at work. I've been coming here since my daughter was 1 who is now 4 and I have even came with my second. But my visits are coming to an end because I have seen the front staff eat snacks in the front office and talk about conversations that are not work related at all, a dental assistant talk about her night after work with another dental assistant while cleaning my daughter's teeth, and waiting in the office to schedule another 6 month cleaning while the front staff call back other patients to confirm their appointments. I am not one to write a bad review about offices but this one I am very disappointed in.

Never going back to this dentist office, again!…read more Lots of cons, little to no pros.. The waiting area is huge, lots of seats for patients and their families. There's a play area for the kiddos - and that's one of the only neat things about this place. The dental hygienist was decent. She did come off as a bit pushy IMO. The "can you do this, can you do that" .. no manners! Really!? The dentist was rushing and her hygienist did NOT clean any of the teeth! Too much poking around in the mouth and talk about random things that made NO sense. Going to the dentist makes people anxious and they like having their person with them. Denying them (the patient) that right when they're at the dentist for a cleaning is just wrong IMO. Anxiety is real and it can be crippling. The fear is hard to describe- other than I cried. It's not funny and I heard employees laughing! I'm very disappointed and frustrated. You need this done, you need that done.. Wait, what? I'm sorry I feel you're pushing unnecessary dental work to be done. It's hard for me to trust a dentist these days, especially since I've had family members get dental work done that was 100% unnecessary! Their teeth are messed up and they're embarrassed to smile. That's hurtful and makes me infuriated! No, I will not allow a dentist that I don't even know to do all this work on my teeth- especially since I know it's NOT needed. Apple Valley Dental & Braces - I gave you the benefit of the doubt, and you chose to take advantage of someone who you barely know. You will NEVER see me walk into ANY of your offices AGAIN. I cannot trust you whatsoever!

Very amazing, all the staff are so kind. They make the experience very enjoyable. And it is super…read morequick and easy, very kind and talkative

If I could give a 5 +++++++++++++++++ star I certainly would. From the first visit, getting an…read moreestimate on braces for my daughter, I knew we were at the right place! EVERYONE in this office is amazing for many many reasons! Let's start at the top! Every visit Dr. Andros has been kind, accommodating, warm, and empathetic. Kind, every time you come in, he is smiling, chatty, and informative. In this day of busyness, it is nice to take a breath and have a conversation about truly whatever. This really builds client rapport and feelings of value. Accommodating, no matter what you needed he made sure my daughter had it. From the frustration of "extra" visits because of a broken bracket or questions I had about my daughters' progress, he was always so accepting of everything that I came his way with. Warm, it is not very often you are met with such a warm and kind spirit like a true warm and kind spirit. It was always SO refreshing and nice to come into an appointment and be received this way. Empathetic, Dr. Andros always put people, his patients and their parent(s) above his schedule. He was always willing to sit for a few and have a conversation, always making you feel important. There are so many other things I could say. Staff -- Dr. Andros has put together an amazing staff to be part of his team and family. From the front office who always greeted us with a smile and opened the door for us, to his financial assistant who worked tirelessly to make sure all the financial details fall into place, to his technicians who cared for his patients, to really everyone -- truly amazing and treated just as important and valued for their contributions as the other! Zaylie -- I cannot thank you enough for all your kindness and patience with my daughter during this entire process. I truly have appreciated having you consistently caring for her! We always knew what to expect with you and that you would be gentle, thorough, and we always knew you were really invested in her smile journey success! I.E. reminding her how to properly care for and maintain her braces. Seriously, if you are wanting (or even thinking about) starting your smile journey please go see Andros Orthodontics. You will not be disappointed! Their care has been nothing short of amazeballs!

This place is awesome!! My sister got her braces here and referred me! Very professional and always…read moretook care of anything needed. I'm honestly really surprised to see all the negative reviews on here! I definitely recommend Jade!

Worst orthodontist in the history of orthodontists. Dr. Jade and her staff are extremely…read moreunprofessional. I ended up having to complete my treatment at a new facility, when I switched Dr. Jade called and harassed my new orthodontist. I was also harassed. I DO NOT recommend. Save yourself time and anger and go elsewhere!!