Great quality of work, and friendly staff. I highly recommend this facility if you are in need of…read moreauto body work.

These guys went above and beyond to help me stay within a tight budget and delivered high quality…read moreworkmanship. They even detailed my car for me before I picked it up as a freebie. Great company. I highly recommend them!

Sapaugh Cadillac has exceeded my expectations! First, they're conveniently located right off 55 on…read morethe McNutt exit in Herculaneum. Super easy to find. Rich & Joe worked so hard to get me into the Cadillac Lyriq that I wanted so bad! They were so kind & super patient with me! Rich heard exactly what I wanted & showed everything that I needed to see to finally bite the bullet. These guys put so much time & effort into getting you into the perfect car! While doing paperwork, Rich patiently explained how to download the app that pairs with the car, educated me on navigating the app & then helped me pair it to my car! Not only did he do that but once I was able to get the keys, he sat in the car with me & showed me all the bells & whistles. How nice! It's not as easy at it looks as there's Apple CarPlay, Google Assist & more. Can't forget about the financing portion. Greg in Finance made it simple & painless. The process was quick & I wasn't sitting there for hours. Greg was super friendly & explained everything thoroughly. I definitely would recommend Sapaugh Cadillac to anyone! Thanks again Joe, Rich & Greg. Your help is so appreciated. I'm so excited about my new Cadillac Lyriq!

The Cadillac service department is wonderful. The attention to both myself and my vehicle were…read moresecond to none. They go out of the way to make you feel important to them as a customer. The new Cadillac building is also very top notch. Would recommend them to anyone.

Highly recommend Gerber collision they worked with me to do partial repairs then let me take my…read morevehicle out and bring it back to finish the job. We had a truck and needed it to haul our boat in between those repairs. They were friendly at every point and did a great job on the repairs. It was wasn't only the front office workers that were nice and helpful. I even had interactions directly with the laborers in the shop and they were equally kind.

I sent my niece here to get a quote on repainting her Nissan which I am paying to have repainted…read morebecause Nissan is useless. She came on the date and time agreed and stated the estimator appeared bothered by her request and didn't even want walk out and look at her car. No quote from her and no future business from us. You never know someone's circumstances and everyone should be treated with respect regardless of age.

Took my car in May 2012 to them, needed $7200 of work done. As of Aug they still have it. They said…read morenow they can not paint yet ,they do not have the paint!!! Insurance has payed them and still no car!!!! No way would I take my car there next time!!

Massive place with specialized pieces of equipment for a better auto body repair experience…read more My father was a mechanic and used these guys for collision repairs. I have toured the facility and impressed by the how modern, clean and organized the many areas are. All insurances I had to deal with are willing to use them. They will even give me a cash dicount.

I brought my vehicle to them 26 days ago to repair minor rear quarter panel/ wheel damage. By far…read morethe worst experience ever! Huge lack of communication with parts vendors(I personally validated) . No sense of urgency at all! Lead times were all over the place. 3 different completions dates given. When I was finally given the call 22 days later that it was done. I went to pick up. I inspected the work... opened back door to notice they broke a trim piece, tried to glue it back, never mentioned this to me... HUGE integrity issue there! Again excuses were made , I told them to call me when it's fixed, beyond frustrated at this point. I get a call from insurance company the next day to ask me how the vehicle is... the insurance company called to validate completion, Redfields said that the customer took possession of the vehicle and everything is fine. OBVIOUSLY not true! There is a huge lack of processes that are not being adhered to. No inspection process to ensure the vehicle is done. Not a single time was I ever apologized to by ANYONE for taking so long or for lying to me. Will never use Redfields again! Nor will any of my friends or family or network of insurance companies I work with. Beware! I suggest Sapaugh! They are by far more professional!

Went back due to some warranty issues with my car. Again as I said above I would only go back for…read morethat. Honestly had new issues with communication that came up that added to my above frustrations. BUT: my tech was great in recovering my experience, hence the updated rating. He went over and above to try and correct the communication issues, to the point only he would call me and only he would help me. So while I'll still only go back from warranty things. I will give kudos to my tech for being attentive, aware, and acknowledged the missteps in communication to me. Mistakes happen, so as a customer I can appreciate the effort and awareness my tech gave me.

Sapaugh Motors in Herculaneum has everything you need in a dealership. They offer services from oil…read morechanges to big work that needs to be done on your vehicle. Everyone is helpful & I always choose Will Winberry as my tech. My vehicle always comes back fixed from whatever it went in for. They have a nice waiting room for customers too. Also, If you purchase a vehicle from here you get complimentary car washes! So convenient to my house also! Check them out.