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    Prostar Automotive Solutions

    5.0 (1 review)
    Closed Closed

    Services - Prostar Automotive Solutions

    Auto body restoration

    Bumper repair

    Collision repair

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    5 months ago

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    Sapaugh Cadillac

    Sapaugh Cadillac

    (3 reviews)

    Sapaugh Cadillac has exceeded my expectations! First, they're conveniently located right off 55 on…read morethe McNutt exit in Herculaneum. Super easy to find. Rich & Joe worked so hard to get me into the Cadillac Lyriq that I wanted so bad! They were so kind & super patient with me! Rich heard exactly what I wanted & showed everything that I needed to see to finally bite the bullet. These guys put so much time & effort into getting you into the perfect car! While doing paperwork, Rich patiently explained how to download the app that pairs with the car, educated me on navigating the app & then helped me pair it to my car! Not only did he do that but once I was able to get the keys, he sat in the car with me & showed me all the bells & whistles. How nice! It's not as easy at it looks as there's Apple CarPlay, Google Assist & more. Can't forget about the financing portion. Greg in Finance made it simple & painless. The process was quick & I wasn't sitting there for hours. Greg was super friendly & explained everything thoroughly. I definitely would recommend Sapaugh Cadillac to anyone! Thanks again Joe, Rich & Greg. Your help is so appreciated. I'm so excited about my new Cadillac Lyriq!

    The Cadillac service department is wonderful. The attention to both myself and my vehicle were…read moresecond to none. They go out of the way to make you feel important to them as a customer. The new Cadillac building is also very top notch. Would recommend them to anyone.

    Sapaugh GM Country

    Sapaugh GM Country

    (69 reviews)

    I called last week and was given a price on a service for my Colorado diesel. Showed up had the…read moreservice done and price was way more than the quoted amount. Naturally i was not happy BUT after being clear what i was told and what actually happened they made it right with hardy no input from my end. What i expected to be a bad experience turned out to be a good one. I worked with Conan T and he was very professional and pleasant to work with as a service advisor he gets 5 stars from me no doubt Abby S was the one that listened to my issues and frustration and took the time to find the solution to do what she could to resolve the situation professionally. She also deserves 5 stars. The reason i am only giving 4 stars was because the person who took my call and gave me the wrong prices even after I clarified the vehicle 3 times and they repeated back to me all the correct vehicle info and still have wrong pricing setting unrealistic expectations. Even though their phone etiquette and professional service was great an issue like this tends to over shadow the positive. I still do recommend this dealer and will most likely make this my preferred dealer for the future seeing how the next few interactions go.

    Went back due to some warranty issues with my car. Again as I said above I would only go back for…read morethat. Honestly had new issues with communication that came up that added to my above frustrations. BUT: my tech was great in recovering my experience, hence the updated rating. He went over and above to try and correct the communication issues, to the point only he would call me and only he would help me. So while I'll still only go back from warranty things. I will give kudos to my tech for being attentive, aware, and acknowledged the missteps in communication to me. Mistakes happen, so as a customer I can appreciate the effort and awareness my tech gave me.

    Prostar Automotive Solutions - bodyshops - Updated September 2026

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