I could not have asked for a better experience. Lou was professional fair and did an amazing job. I…read morewill definitely use him again.

Lou did an excellent job on my carpets. He was very professional and accommodating. Even after…read moregetting into a car accident, he made sure to contact me and re-schedule at my convenience. Very responsive and easy to work with. I highly recommend!

They saved my day and my carpet. I had pet stains...and stains from my college kids that had…read morereturned home, but they took their time and did a tremendous job! They fit me into their schedule at the last minute before I go back out of town. I also got a free citrus spot cleaner as well. The picture doesn't give it enough justice. Highly recommend!

Bruce did a wonderful job cleaning our old feather-down sofa. He was prompt, knowledgeable,…read moreefficient and professional. I thank Bryce and Joshua for working with me to schedule this fine service. I recommend All Ways ! Thank you!

I have used Cape Feat Cleaning Solutions to clean the carpet at both my home and my office. The…read moreresults have been great. I like the fact that they come to your house and give you a free estimate before they do the work. They really know their trade. If cleaning will not give good results, they will tell you beforehand. We were told that the pet urine spots in one room would not come out because the urine had actually changed the color of the rug. Most companies would have said nothing and just cleaned it. Cape Fear also offers a dying service which is much cheaper than putting in new carpet. I will definitely use this company again.

From the owner: Cape Fear Cleaning Solutions will treat you like a star. Whether you need heavy-duty cleaning for…read moreyour flooring, rugs, upholstery, or tile and grout, you need a team that will give you nothing short of the VIP treatment. Stop battling your dirty carpets on your own - have the team from Cape Fear Cleaning Solutions eliminate spots and spills from your home or office building. After one visit from our team, you will experience a clean like no other. We go above and beyond to make sure the job is done right - every time.

George and his great team did an amazing job! We have dogs + foster dogs and WOW have they…read moredestroyed the carpets ... or so I thought! We're incredibly impressed by the work - and the professionalism of this company. Enjoyed having them in our house AND loved the work they did! I will be having them back - based on the level of mud / dirt from freshly dug holes in the backyard - probably quite often! Great work, very reasonably priced!

Wow! I am impressed by how well Safe Clean cleaned my couch and chairs! My off white couch and…read morebarstools were extremely dirty and nothing I tried would get the stains out. After they left, the upholstery looked almost brand new! I love that they use safe products on the upholstery and carpet, as I have a little one on the way. They charged me a fair price and even cleaned the grout in my guest bathroom at no additional charge! Thank you again!

Robert and Justin representing Stanley Steemer of Hampstead/Wilmington, NC. Cleaned our duct work…read moretoday. They were efficient, polite and very respectful of my wife and myself. although the cost seems a bit pricy we were satisfied that there is no dirt, dust or mold in our HVAC system. Thank you guys for a job well done Howard Orr

I dont like leaving bad reviews but I've given the company a chance to resolve issues and they…read moredidn't. We called for kitchen tile and grout cleaning. Service actually didn't clean the grout nearly to the clean we know is possible. Price also seemed excessive. About a month later we had people tell us we should reach out to company because house is unoccupied and still not ok.. So we did. We got told it was a month and a few days so no possible revisit. We had injuries and disabilities preventing us from doing it, and are selling, so we again paid. This time though, my husband has had a new diagnosis of myasthenia gravis at 70 and fell twice in front of them and clearly needed help. The techs ended the cleaning by telling him that they created work for my disabled husband by not replacing rug under kitchen table and chairs and that we'd have to do it. No one told us this before servicing. They knew this was not possible for him to do. I called the company and told them our concerns and that there'd be an open house the following weekend and manager albeit unsympathetic, said he'd get someone there by Friday and still had door code. Open house occurred Sunday and rugs were not put back as promised. Our realtor lady had to do it. Floor showed areas of lighter and darker grout which is worse than just being dirty . Never again. Next comes the vent cleaning that was done in between floor cleanings. They said they'd be out for an estimate. We arranged to be there even though my husband had just gotten discharged from hospital. We were on our way there when we got a call from them and a sales guy explained that they don't do in person quotes anymore and just wanted me to say all of the air return sizes and number of vents in our home. How the hell can I do that out of my head?? I asked. He said it was an estimate but exact number of vents and air return sizes would be done by tech and price would be adjusted. $1400 we were quoted. The following week, the code was given. Tech arrived and wouldn't start service unless paid in advance. I explained that we didn't have a price only an estimate. He demanded payment and said our quote was the price. I explained that when asked for number of vents I over estimated so I'd get a quote higher than expected and not be surprised by actual quote. He said the price was the price. $1400 to start vent cleaning. I asked what if those numbers were way off? He said he'd throw in a dryer vent cleaning or something. I told him we paid for that already in the quote. He said hed figure out something. Due to hospitalizations we were not able to be there and reluctantly paid. How good of job?? I have no idea. We asked how many actual vents there were and he said he'd throw never counted because it didn't matter. The price was the price. We had 22 vents, not 30 we now found out. We also paid for deodorant in vents. We don't know if that was actually done or not. I kid you not it smelled worse after vent cleaning than before. Can I blame tech? Officially no. But vent cleaning sure wasn't what we expected nor did we expect to get manipulated into accepting an estimate as actual price. We would not have done it if we knew in advance. We will never use Stanley steamer again and fair warning to anyone with disabilities.. they will make work for you instead of helping you! I would have been better off on my hands and knees scrubbing grout with my back injury than all the work and driving they created for us.

Bill is awesome...he is totally responsive and does an amazing job on everything we have asked him…read moreto do.

On time , respected my home and very professional,would recommend to everyone that I knowread more

Very professional, very timely, communication and pricing was very reasonable! I'm so grateful for…read morethis company I will never use another company as long as they're available! Very honest and reliable company!

Excellent customer service!! Marc and his son were there right on time, got the work done quickly…read moreand at a great price!! This is the 2nd job they've done for us and will be using them in the future!