How anybody gives them 5 stars must be high. I've had 2 prosthetics thru them. None of them…read morewere right. I understand you leg changes yea no problem but the follow up is. On existence. Clint's a nice guy but I've emailed him twice. I don't think he knows what he is doing 25 years of doing it bad does not make you an expert. I we r back to Kaiser to show the my cut up knee and right away they sent me to somebody else. That was not the first time going back to Kaiser because a Thrive botched job. My new one fits like a glove and finally walking without pain and much better security. I wasted nearly 2 years with Thrive. Do your homework I never did.

Let me start by saying, i love love love Thrive! I have gone to pretty much every Prothetist in…read moreSacramento. It seemed to me with hanger, river city prosthetic, pacific medical ortho and prosthetics, and anchor, they all failed me, the patient. It became about production, it really didn't matter if the quality was even average as long as they got paid. Being a woman I have struggled between being heard, my feminine image and communicating with a person who had no idea or cares what is important to me when it comes to image and function as a below the knee amputee. I finally found my place. Clint, Kevin and Cruz have surpassed even my expectation. I went from having. Whole in my leg when I was with hanger because they ignored me or maybe their Prothetist didn't know what they were doing, to my leg being completely clean with absolutely no calluses or open wounds anymore. I have been with the group for a while now and get personal attention every time. There my leg men. If I could give them more stars I would. Quality, caring, concerned staff.

The shrewd, rude and unprofessional attitudes experienced by almost all of the staff should be…read moreenough to close the doors. I walked in for my appointment and there was only one person at the front desk. She was typing a document. I stood there 2 minutes before she even acknowledged me as she continued to type. I know she saw me. Continuing typing without looking up or at me, Sandra rudely said I will be with you in a minute. Two more minutes went by as she typed away then she asked me how could she help me. I responded. I have a 2 o'clock appointment. When I gave her my name she told me to have a seat in one of the rooms. Her dryness almost seems like she's mad at the world or she is angry about something that is beyond her control, but she likes to push it off on other people. If this is the face of the company that she wants them to see, then I will take my business somewhere else. I almost thought it was because of race. But I don't pull that card because not all things relate to that. She is just an angry prude. On a more positive note, Carla and some of the other staff are absolutely amazing! They lighten the atmosphere so much. The positive energy they exhibit goes without saying that it makes for a great experience.

I had a good visit to Hanger Clinic for my sneaker inserts this past week. Once they came in,…read moreHanger Clinic called and we had the appointment scheduled. When I arrived, they were fitted, adjusted, and I tried them out and they are working great. I did read several of the prior reviews and did not have any bad experiences. The care they provided was great and will return again when I need additional inserts!

10/16/2025: Picking up a second pair of Caramel orthotic shoes, i.e., leather, Mary Jane shoes…read morewhich the VA Podiatrist paid for my new shoes. FYI: Hanger Prosthetics & Orthotics is a Third-Party Vendor hired by the VA Podiatry Clinic. Aside, it's safe assuming the VA Podiatry Clinic will order a couple pairs of comfortable, orthotic, walking shoes on my behalf every two years.

Terrible. Made an appointment on Friday for the following Monday. At the Monday appt, I was told I…read morehad to come back Friday because they had to order my prescription sling (This is 10 days post op). Came back on Friday and they tried to give me an abduction pillow without a sling and when I told them that my prescription specifically said "NO ABDUCTION" the orthotisist acted like that WAS the sling. The Orthotisist straight up lied to me and told me that that was the sling he ordered even though it was not anything like the picture he showed me on Monday. I called him out on it. I traveled from Placerville area (50 mins away) TWICE just for them to send me to a different location. They sent me 35 minutes even farther away from home to the Roseville hanger where they "actually carry the slings". GMAFB. Thanks for wasting my time and having me suffer 4 days longer than had they sent me to Roseville on Monday!!!!

I take back the previous review I posted on Yelp. Synergy went out of their way to assist me with…read morephenomenal customer service. They took the time to make my experience a positive one. I would highly recommend Synergy to amputees looking for a dependable Prostheses.

I,m writing this review going on what my girlfriend has told me so far about this company. She had…read moreher leg amputated below her left knee in april. Has really been going through it because she hasn't been able to get to tracy to get started on getting her prosthetic. She was outside getting some fresh air when one of the guys that work there ( On my next review i'll have his name for recognition). came up to her and said they would take care of her and have her up and learning how to walk using her prosthetic in a couple of weeks. The tears and smile on her face as she was telling me all of this meant the world to me. So i'm saying that what we have experienced so far from Synergy, they are an awsome company who really care about you from their heart. after all of this is done, look for my final review. Synergy... You guys rock. my girlfriend is at the manteca care and rehabilitation skilled nurseing facility.

I dragged my 92-year-old mother in for a bra fitting, even though she thought her ratty old bra was…read moreperfectly fine. Theresa was patient, kind and respectful. Mom got two new bras, and left happy. I talked to Mom today and she said, "I can't believe I've been wearing that bra all this time! The new one is so comfortable and I look so much better!" So, Thank you Theresa!!! We'll be back! I also bought six bras for myself and some other goodies. It was a great experience.

Save your money, time and sanity. These people definitely don't know anything about bra fittings…read more Sad to say, but Victorias Secret is much better, with bras that are soft and not scratchy on sensitive skin. And the pricing here is outrageous, $100+ on some bras. Do better.

I moved here three years ago, leaving behind my prothetist of ten years. Jo has been a great new…read moreprosthetist. The care and professionalism I have received from her has been seamless.

When my daughter was three months old she was hospitalized with RSV and secondary bronchiolitis…read more Her long recovery hindered her in doing activities such as tummy time which would have naturally shaped her head, resulting in a wider and flatter head shape. The pediatrician recommended pacific medical. From start to finish, we had a very positive experience. We worked primarily with Jo; she is the kindest, most caring, most patient professional to work with. She explained things, was comforting, welcoming and made sure we were on the same page as we moved forward. She was always genuinely happy to see us and excited to see progress. We consider ourselves very lucky to have been in her care. Looking back, I wish I had not felt so anxious and worried about the process, yet, Jo respected my initial hesitations and waited for me to be ready. We went over all the information so many times and she was so supportive and gentle. I really miss our visits and wish she were someone we had to see more often! For parents who are scared, hesitant, nervous, think their baby will be absolutely miserable, this is for you - We display my daughter's helmet in her room and she is always reaching for it and wanting to put it back on her head - go figure! I'm convinced that she associates the helmet with comfort and all the positive experiences she had with Jo along the way. It is not as bad as you anticipate especially when you have this kind of support along the way. The fitting was smooth, and Jo ensured our baby was comfortable every step of the way. We also appreciated the regular check-ins and adjustments to make sure everything was progressing perfectly. Jo accommodated us with our tricky schedule and made everything so easy. Even when we visited family for a few weeks across the country, Jo was in touch, even did some research for us in case something needed adjusting and assured us that we could enjoy a vacation and still have the treatment consistent. Most importantly, we've seen wonderful results and couldn't be happier. We're so grateful for the care and support we received--highly recommend to any family considering cranial remodeling at Pacific Medical of Roseville!

I personally had the honor to meet Dr. Phillip Orisek, although it may not have been for the…read morepreferred reasons, although beings the unfortunate circumstances I wouldn't have chosen anyone else. The result ended up being a major back surgery of a Lumbar 360 Infusion at two levels, with titanium cage placement and several bone grafts with it. The reason for our encounter was, I ended up being referred to him as an emergency, due to a failed Lumbar Laminectomy 7 months prior. Fast forward 20 years later (now) I've done okay, but we're at a crossroads of having to go back to surgery again. I'm very grateful for him and the work he had done. The recovery went well and I couldn't have been more grateful. The office staff were very helpful and was always very friendly and caring.

Doctor Osa is an amazing spy surgeon with minimally, invasive procedures to help you feel better…read moreand by your time

This review is strictly for our interactions with the front counter staff since we never saw any of…read morethe clinicians. After multiple phone calls, I was able to schedule an appointment for my daughter that was 6 weeks out. Our appt was for 3 pm on Friday afternoon. Due to some traffic, we were running a few minutes late (my bad!). At 3:04, I called to let them know we are on the way. I was placed on hold and by the time we were in line at the office (3:07), I was still holding on the phone. The waiting room was packed with people, so it's doubtful that they were running on time. So, I checked in with the rude, grumpy front counter lady at 3:08, who barked "you're late, so you'll need to reschedule". Seriously?! No thanks!

Absolutely terrible. Horrendous customer service/communication. Well often times DME 's are…read moremandated from your insurance companies you still have a choice! I have never been treated by a such a snotty person on the phone. While she did try to correct and sound pleasant it was clear she didn't really care. This location is not their location, they moved two years ago... Without updating their location. It's no wonder patients can't find them. I would happily talk to a regional or local management person about my experience with Hanger.

I had an excellent experience with Mark Taylor, who fitted me in a Cam boot. Not only did he take…read morethe time to properly fit the boot and educate me, but he also helped me to properly fit the Cam boot given to me by the hospital on the opposite leg. He is clearly an expert at what he does, and a very caring clinician. He went above and beyond to assist in my full recovery.

Unprofessional, poor management, zero customer service!!!…read more I cleared my schedule, got my daughter out of school and showed up to the appointment 30 mins early to pick up and try on newly made orthotics. Only to find out they cancelled the appointment without telling me. Very unprofessional and poor communication! No accountability for canceling appointment! Lied about calling and leaving a voicemail! The custom inserts/orthotics will not arrive until April 17. Yet they kept me on the schedule and kept sending me text messages confirming no changes to the appointment the night prior. The lady behind the window was rude, unapologetic and didn't take accountability for wasted time and efforts. She insisted they called and left a message 2 days before the appointment. I verified they had the correct cell number, but my cell has zero missed call from Hanger Clinic and no voicemail. The lady in charge of appointment scheduling and Dan (supervisor) didn't apologize and pointed and blamed others....They both displayed a lack of respect, empathy and subpar management skills.

It's the Anniversary Sale at Nordstrom's for the next three weeks, and a great time to see all the…read morenew fall inventory on sale. I took my granddaughter to start her back to school collection, and was assisted by Mimi up in juniors, who helped us gather quite a few items for her to try on. I love the attention Mimi took to go around to gather items for my granddaughter to try on. She did not have to leave the dressing at all, and I was able to sit right outside her door to give my unwanted opinion. Fale was also a big help with bringing out several choices of shoes and helped me select a pair for the best comfort. My next stop was the skin care items and a few gift sets from beauty, with some cool l gift with purchases as well. Being a valued customer, I was also gifted a nice travel bag, with a coupon for a drink, a lunch, and a $15 coupon for a future purchase in Beauty. This is a great place to be when you want a little attention.

As anticipated, it was packed on a Sunday afternoon. But not too packed to affect the customer…read moreservice. I shopped around the men's sections during this trip for my husband. All of the employees were friendly and asked if we needed help. Chris Horne is the best! Whenever I run into him, he's always so friendly, funny and overall personable. I highly recommend his help if you're in the store.