The shrewd, rude and unprofessional attitudes experienced by almost all of the staff should be…read moreenough to close the doors. I walked in for my appointment and there was only one person at the front desk. She was typing a document. I stood there 2 minutes before she even acknowledged me as she continued to type. I know she saw me. Continuing typing without looking up or at me, Sandra rudely said I will be with you in a minute. Two more minutes went by as she typed away then she asked me how could she help me. I responded. I have a 2 o'clock appointment. When I gave her my name she told me to have a seat in one of the rooms. Her dryness almost seems like she's mad at the world or she is angry about something that is beyond her control, but she likes to push it off on other people. If this is the face of the company that she wants them to see, then I will take my business somewhere else. I almost thought it was because of race. But I don't pull that card because not all things relate to that. She is just an angry prude. On a more positive note, Carla and some of the other staff are absolutely amazing! They lighten the atmosphere so much. The positive energy they exhibit goes without saying that it makes for a great experience.

I had a good visit to Hanger Clinic for my sneaker inserts this past week. Once they came in,…read moreHanger Clinic called and we had the appointment scheduled. When I arrived, they were fitted, adjusted, and I tried them out and they are working great. I did read several of the prior reviews and did not have any bad experiences. The care they provided was great and will return again when I need additional inserts!

Do your feet STILL HURT? Mine don't, for two good reasons: 1. The Good Feet Store. 2. Monique S…read more That's the powerhouse combination. When I went into the store, my ankles were shot. My flat feet were barely usable, and I had not been free of pain for months. After trying orthotics/supports from Fleet feet, Dr. Scholl's, and those from various pharmacies, I realized that I had an increase in my spending without a decrease in my pain. Then I remembered a commercial about The Good Feet store. I thought it was all hype. Now, with even more pain, less mobility and less money, I figured I had nothing to lose so I gave it a shot. Before writing this, I'd Just gotten home back from a 10 mile bike ride. That's the day after a killer gym workout four days in a row. I HAVE MY LIFE BACK THANKS TO MONIQUE AND THE GOOD FEET STORE! She and her Manager took so much time with me that I started to feel guilty. I got the proper sizing; tried on various types; and was made aware of the reasoning behind the options I was given. No, I was not thinking it would be cheap and in hindsight every dollar spent was well worth it -- I'd do it again. You're supposed to break the orthotics in gradually, day-by -day. Since I am who I am, I didn't listen. They felt so good and instantly brought so much relief that I didn't wanna take them off. That was a huge mistake. I walked right back into the store in a different kind of pain. That's when I met Monique. She took the time to re-explain what had already been explained. She shared some of the nuances around proper acclamation, and within a week, or two, the world opened up in areas that had closed, I.e. being able to hike, bike, and simply walk across the room without pain. I've gone back since. and each time, Monique greets me with a smile and open arms making me feel. as though I'm the only person in the store. She truly knows how to create a relationship. So if you are tired of being in pain; spending money that does nothing but deplete your pockets; feeling as if you're annoying a sales clerk who would rather be selling a more expensive pair of shoes than dealing with you, go to The Good Feet store, in Roseville. Meet Monique--she's the angel of orthotics as far as I can tell. When I tell you the experience is well worth it and life-changing that is an understatement. She's fantastic. If I ever open another business, I'd steal her if I could. She and the product are incredible; I can't say enough about either. What a wonderful experience! If you follow the instructions, you will be happy. If you don't follow the instructions you will be disappointed. Walk back into your life PAIN. FREE. Give Monique and The Good Feet Store a try before wasting your time and money on other subpar options

I stopped in to purchase flip flops because I really need support on the daily! Monique was…read moreamazing, listening to me and provided outstanding service. She was very knowledgeable and offered to re-measur my feet since it had been over a year since I purchased inserts. I felt very much appreciated and would return to the store if I need anything in the future - that is if Monique is working! BTW I ended up purchasing TWO pairs of the sandals since she had both colors in stock. Thanks for showing me great care, Monique! You're a true asset to this establishment.

What a wonderful group of professionals! My father suffered from a neuroma on his left foot for 2…read more1/2 years until he finally got the medical care he needed at UC Davis. The physicians were conservative and had him work through a couple months of different therapeutic solutions until ultimately it was decided that he needed surgery. Post surgery his UC Davis doctor referred us to Scurti Orthotics. This family run business is professional, caring, and ethical. At his first appointment, they measured his foot then created a mold to make sure that the orthotics they were building were custom to his foot and concerns. My father also has a size 15 foot and has had difficulty his whole life finding footwear. He often has to send away mail order for his shoes. So, while we were at this appointment, he was able to try on several shoes, but ultimately placed an order for the right sizing in the colors that he wanted. They had him come back after they had built his customized orthotics and the shoes he ordered had arrived. His second appointment they fit him with the orthotics and the new shoes. On the first try he was still experiencing some discomfort so they made a minor change in their shop and brought it back out for him to try again. He slipped his foot in the shoes and it worked. All he could say as he was walking and smiling was "unbelievable". Thank you gentlemen you've made my Dad very happy and comfortable again.

If I could give a zero I would. I received two pairs of so called orthotic shoes that were not…read moreorthotics at all. Neither pair worked. I have charcot marie tooth disease. I have deformed feet. The first pair of shoes were too small, And did not have orthotic inserts to protect the skeletal structure of my feet. I wore them for weeks and they damaged my feet. When the second pair of shoes arrived, the same problem occurred. There were no orthotic inserts to protect my feet. Foot impressions for the inserts were taken. Yet, I never received the inserts. The second pair of new shoes do not work. I called the office and emailed the office with no response. I have no proper tennis shoes at all. I only have one pair of medical boots that I cannot wear all the time. They are too heavy. I don't have enough shoes to live my life properly and get out and get things done.

I moved here three years ago, leaving behind my prothetist of ten years. Jo has been a great new…read moreprosthetist. The care and professionalism I have received from her has been seamless.

When my daughter was three months old she was hospitalized with RSV and secondary bronchiolitis…read more Her long recovery hindered her in doing activities such as tummy time which would have naturally shaped her head, resulting in a wider and flatter head shape. The pediatrician recommended pacific medical. From start to finish, we had a very positive experience. We worked primarily with Jo; she is the kindest, most caring, most patient professional to work with. She explained things, was comforting, welcoming and made sure we were on the same page as we moved forward. She was always genuinely happy to see us and excited to see progress. We consider ourselves very lucky to have been in her care. Looking back, I wish I had not felt so anxious and worried about the process, yet, Jo respected my initial hesitations and waited for me to be ready. We went over all the information so many times and she was so supportive and gentle. I really miss our visits and wish she were someone we had to see more often! For parents who are scared, hesitant, nervous, think their baby will be absolutely miserable, this is for you - We display my daughter's helmet in her room and she is always reaching for it and wanting to put it back on her head - go figure! I'm convinced that she associates the helmet with comfort and all the positive experiences she had with Jo along the way. It is not as bad as you anticipate especially when you have this kind of support along the way. The fitting was smooth, and Jo ensured our baby was comfortable every step of the way. We also appreciated the regular check-ins and adjustments to make sure everything was progressing perfectly. Jo accommodated us with our tricky schedule and made everything so easy. Even when we visited family for a few weeks across the country, Jo was in touch, even did some research for us in case something needed adjusting and assured us that we could enjoy a vacation and still have the treatment consistent. Most importantly, we've seen wonderful results and couldn't be happier. We're so grateful for the care and support we received--highly recommend to any family considering cranial remodeling at Pacific Medical of Roseville!

Oh wow! What a difference these orthotics make in being able to walk comfortably. The experience,…read moreknowledge, and service from the staff here are wonderful. My technician, Lena White, was excellent in helping me to choose the right shoes and making sure they fit accordingly. So far so good. Will add more in a few weeks.

Excellent service. Very friendly people. Long time experience. Super quality work. Highly…read morerecommended.

Dr Hook is wonderful. He always helps me feel better and he and his staff make you feel truly cared…read morefor. Thanks

Called to make an appointment. When I finally got someone to answer the phone he never asked for my…read morename or what I wanted an appointment for. He wanted to know what insurance I had. I told him and he said he would text me where to send the information to. Never received anything. I will find a doctor who has staff that can help. If his office is run this bad I wouldn't want to go there.

Dr Drake is amazing !! Not sure if he is still at this practice but he knows his stuff and is very…read moregenuine

I was referred by my Kaiser PT for custom orthotics after 3 months of ongoing plantar fasciitis…read more The office is very professional appearing with friendly staff. Dr Kinchsular was very courteous, pleasant and took his time to explain my problem and the best ways to get me "back on my feet" to include stretching, orthotics, and possible steroid injections. My feet were scanned in a neutral position with an iPad device which was kinda cool. It will be a few weeks for the orthotics to arrive. Hopefully they'll do the trick.

That Jehovah is very professional and informative and kind. My feet are much better since my visit.read more

I had been trying to get a nagging growth removed from my foot for approximately 10 years. The…read moregrowth, or eccrine poroma, was located on the bottom of my foot and for some reason several other podiatrists and dermatologists were reluctant to remove it. Finally my primary doctor gave me a referral to see Dr. Kinchsular at Sacramento foot and ankle. He took a look at my foot, asked several questions, reviewed my medical history, and determined that he would remove the growth. During the procedure, he did not rush, he had a very calm demeanor and he removed the poroma with skill and precision. He also followed up with me until the incision was completely healed. Dr Kinchsular is very nice, personable, and has a caring attitude. He is also a Sacramento Kings fan which is a plus for me.

They were super nice to my grandma. Nice staff definitely helped her with her pain and what she…read moreneeded.

After spending about 3 minutes with Dr. Wilkes at my initial consultation I was told that I needed…read morea joint replacement in my right foot. I was trusting and agreed to the surgery. Two days before the surgery I received a message that a script for pain meds and antibiotics had been submitted to a pharmacy that I had never used in the past. And I had never used this pharmacy because they didn't accept my insurance. I contacted the office multiple times and was told the mistake would be corrected. Since the script had not been properly submitted by the day of the surgery I mentioned it again, both to the OR prep nurse and Dr Wilkes. I was assured the meds would be available post op. But they were not. Since the surgery was on a Friday (don't ever have surgery on a Friday) I was forced to go the weekend without meds. On Monday I contacted the office 3 times and was told the messages would be relayed to Dr. Wilkes. But Monday evening the pain had become so bad that I required a trip to Sutter Roseville ER. (See attached pic) The ER provider submitted the script for pain meds and antibiotics immediately. After a couple of months post op and still experiencing intense pain in my right foot I question Dr. Wilkes as to the surgical procedure that he had performed. He assured me the "joint replacement" had been successful and that it would take a few more months before I would have any relief. After seeing Dr Wilkes multiple times and getting the same explanation re. the surgery I decided to see a different podiatrist. Upon the first visit this new podiatrist scheduled an MRI of my right foot. Long story short, the MRI did not show that the joint had been replaced. The doctor mentioned that she was unable to determine what had been done during the surgery by Dr. Wilkes. She also mentioned that the joint was "destroyed" and that a second surgery would be required to fuse what was left of the joint in question. There are other negatives associated with my treatment from Dr. Wilkes but I'll skip over those to keep this review as brief as possible. If you're considering surgery with Dr. Craig Wilkes I would definitely advise to seek a second opinion.

I had a injury to my foot. I had seen Dr. Dawson before and called with this urgent matter. I got…read morethe run around from his staff. I was leaving town and could walk and the office refused to accommodate an emergency situation. I couldn't in good conscience recommend Dr. Dawson.

Great experience at the office and with Dr. Dawson. This was my first time seeing him and he was a…read moregood communicator explaining things and having conversation about my questions. Very happy I picked him.