On our way back to the states from Montreal at 4:30pm on a Friday, my car broke down and I called…read moreMaster Mechanic in Whitby very loosely describing my issue. After getting a tow over it was 5:15 and they somehow managed to have preordered and received the necessary parts for my car in the 45 minutes since I called. Not only that but several employees stayed past 6pm (they closed at 5:30) to fix my car and get us back on the road!

My wife and I have been coming to Master Mechanic in Whitby for over 20 years. Garry Hook, the…read moreowner, is the only mechanic that we trust our vehicles with. Garry is incredibly knowledgable, extremely ethical and very professional. We've come to truly appreciate his honesty over the years. If work needs to be done on our car, he lets us know, but if work isn't needed, then he clearly lets us know that as well. On one occasion, our van needed a new transmission. Although he does not do transmission work himself, we discussed the merits of getting a new transmission versus buying a new car. Based on the soundness of our van, we ultimately decided that it was best to replace the transmission. He recommended another shop to us and he didn't even charge us for the diagnostic work that he did on the van. Garry is truly one of a kind in the business, and is the ONLY mechanic that we trust our vehicles with! I whole heartedly recommend him and his staff.

Thank you for your honesty and professionalism. I come in…read morefrom Peterborough to have you work on my vehicles and I will continue to do so. I can't see myself ever going anywhere else You really do go above and beyond !!

Really great service and staff! Jack and his team really know what's best for the customer and…read moreprovide fast service!

I do have my own mechanic but due to the distance, I looked up one closer to my work and having…read moredriven around to "shop" for pricing, I ended up calling them for an appointment. Spoke to Greg and booked the appointment same day. Dropped off the car didn't expect much except for what needs to be done. Mind you I am very particular with my cars so I'll know if they have done a good job or not. When I picked up the car, Greg actually told me they have done more than what I've asked for as there were more needed, but billed me the same price and he put down what else are having deficiencies so I'm aware of what may come next. Overall, super friendly, know what they do and don't scam people. I wish there are more mechanics like them!

So difficult finding an honest mechanic, especially as a female. Most places would try to rip you…read moreoff. Not this place. They are very honest, great quality work and don't try to oversell you on services you don't need. They are very thorough with their work and very friendly. Definetly recommend!

Honest and outstanding service! I stopped by Speedy Auto…read moreService in Whitby after my car started making a loud whistling noise from the front end. The mechanic took a quick look, fixed it in just a few minutes, and didn't even charge me! That kind of honesty and professionalism is hard to find these days . Really appreciate the great service and honesty. Highly recommend this place!

Great service. Fast and reliable. Friendly. Open on Saturday. Good prices for service.read more

Amazing service and prices! Great staff who explain…read moreeverything. Service to all makes and vehicles.

After many years being cheated by bad mechanics and untrustworthy dealerships, a friend recommended…read morethat we go to M.R. Automotive. Best decision we have ever made. My husband and I have been going here for many years now and highly recommend them. They do fantastic work, are honest and trustworthy.

Went in today March 31st 2023 and they fixed my car in no time at a extremely reasonable rate …read more Thank you so much , Norm

Finding a good, honest mechanic can be very stressful. Many people have horror stories about…read morevisiting the wrong shop. At downtown auto they do their job well and charge fair prices. I have known the owner Jay for quite some time and have come to him for multiple things. With my previous vehicle my Subaru Forester, I have had everything from general maintenance done to having issues with my driveshaft cable fixed. When I came with concerns about my Subaru not shifting properly, Jay gave it a test drive and informed me right away of what this issue was. I was lucky that I came into the shop when I did. There is a good chance that due the condition of the cable, it likely was close to breaking and would have left me not being able to shift at all. Jay and Danny quickly got my car up on the hoist and within a short period of time my car was all fixed and good as new. Most recently, I visited Downtown Auto to have my leveling kit installed and the exhaust done on my 1500 GMC Sierra. The truck looks and sounds amazing, all thanks to the owner of the shop Jay. With the leveling kit, the truck looks really sharp. Previously, my back end sat a lot higher due to the airbags I have on the truck for towing. With the leveling kit, everything sits nice and flush with a bit more height than I previously had. The exhaust Jay did is what I am most excited about. The owner Jays' specialty is exhaust systems and lifts. You can now hear my truck when its running. It now has that nice V8 rumble, instead of sounding quiet like a car. To top it off he installed a chrome tip, to add that bit of edge to the truck. Whether its repairs or upgrades to the vehicle, Jay always shows me all my options, (pro and cons of each option), and is very honest on what his opinion is. When I go to Downtown Auto, Jay and Danny are always very professional and provide service in a very timely manner and can answer any questions I may have. I would highly recommend this business to anyone looking to get any work done on their vehicle, whether it be general maintenance or upgrades they are the guys to go see. Best quality work in Durham and the most cost efficient.

I really am not the kind of person to write reviews, but thought I would share my experience with…read moreothers and let them know that they are at an honest place. I bought a 2013 Ford truck from Steve a year ago and Steve stood behind a couple of small issues we had with the truck months later, which I was really impressed by. At the end of the day I bought an older truck and things can happen, but he made it right and that's what counts. Thanks Steve and the Spotless team!

Steve Grant the owner talks a good game, however run into problems and good luck having him step…read moreup. He's a classic used car salesman, lacks integrity and passes the buck.

Just had my winter tires installed by Tiffany and the team at the Brock St. location. They are…read morealways friendly, professional and quick. Thank you for another great job!!!

Pulled in, waited behind a few cars, no problem. Guy came out to check I was in the right line, no…read moreproblem. !0 minutes later comes back out to ask what service I wanted, no problem. He asked for my phone number, I said "no thanks". He said I couldn't get an oil change without a phone number. I said "okay" and left. Called next day to clear up policy issue and was blown off. Don't businesses want to make money and have a good reputation ? Went down the street for same service and was greeted like family. Jiffy Lube Whitby is a no go for me or my family and friends now. Too bad they screwed up.