First time to go to Speedy and have met Wahid and Jamie. They are just so amazingly good and…read morefriendly. I had my muffler, brake pads and rotor changed and was satisfied with their work. I am pretty much confident that they did a good job with my car. I am definitely coming back for my regular oil change and will definitely have them take care of my car maintenance from now on. Cheers to Wahid and Jamie.

Quick and easy oil change service at a fair price. I didn't need an appointment, the service was…read morefast and efficient, and the staff was knowledgeable without being pushy. Everything was explained clearly and the whole process was smooth.

Son went for an oil change. They didn't secure the oil filter correctly. The dealership he took it…read moreto because the oil leaked out and the engine blew, said after their review, the cause of the damage was the oil filter installed incorrectly. GCOC said they would not cover the damages. Be aware if you use great Canadian oil changers successfully for any period, that one time they screw up they will NOT take responsibility and pay for damages. Just be aware.

I have been using AT&S for tires and mechanical work for over 25 years. Their service is…read moreexcellent, their pricing is very reasonable and I have never had an issue with any work done. I highly recommend Duane and his staff to take care of your vehicle. You won't be disappointed!

Duane was absolutely great! I had a slow leak in my tire, when I showed up they took my car in…read moreright away and fixed it in under 20mins. If I knew these guys were so good I wouldn't have waited so long to get it done. Definitely wouldn't hesitate to come back.

Great service. Friendly and helpful. They are knowledgeable and provide good advice. I trust…read morethem to only do what is needed and to give me a fair price.

DO NOT GO TO THIS GARAGE!…read more This mechanic charges BIG $$ for every little thing they do. I got taken for $525.00 because they charged $105 for each time they plugged the diagnostic machine into my car, even when it was done to check after they'd done a repair. That doesn't even touch on all the other things they said were part of a service, but when I checked my bill afterwards, they had charged me separately for every task that was supposed to be "included", so nothing was "included as part of the service package price". No wonder they wouldn't let me see my bill until AFTER I had paid them! This garage OVERCHARGES on everything. I know cars and have always read my bills item for item, but this garage takes the cake! They take advantage of people and lie about what they're charging you for. I would hate to see what they do to seniors when they bring their cars in to be repaired!

Very Experienced Shop Have done great work on my car…read moreShop is always nice & clean, & well looked after. Appreciate all the work they have done over the years.

I feel like I got ripped off. Their website says hourly rate is $49.95/hour. I got 4 spark plugs…read morereplaced & the labour was $100! I called about it & was told that the "electrical rate" is $100. I call B.S.

AVOID THIS PLACE LIKE THE PLAGUE!…read more Over the past 4 and a half months, I have experienced repeated delays, misinformation, financial burdens, and overall negligence that have left me without my vehicle for a total of 130 days (and counting). Incident #1 (Aug 7 - Sept 16, 2024): My truck was in the shop for over a month, and I was provided with misleading information regarding my rental car coverage. Despite my warranty covering $40/day, I was left with unexplained extra charges. I was bounced between Fraser Chrysler and Enterprise multiple times. Enterprise staff was EXCELLENT, Fraser Chrysler should take notes. After weeks of waiting for a part with no tracking information, I escalated to now Ex Service Manager Chris Mitchell, who resolved the issue within minutes--highlighting the clear incompetence in communication from my assigned service advisor, Laura Gage. Incident #2 (Dec 9, 2024 - Jan 15, 2025): On Dec 4, I reported severe steering issues that caused me to nearly crash my truck and urged that I needed to drop my truck off to their lot (this is where I purchased my truck anyways) and was told no space was available until Dec 9. I had to rent a car at my own expense while waiting for another warranty authorization and repair. Again, my service advisor failed to provide tracking details, despite my warranty company confirming the part had arrived days earlier. When I confronted Fraser Chrysler about this, they falsely claimed the part had been damaged, sent back, and replaced--all within an unrealistic timeframe. Which turned out to be incorrect and factually false. When I finally received my truck back, it was in worse condition. Within four hours, it became undriveable again. I demanded Fraser tow it back, and the response from management was dismissive. I was eventually given a loaner that had less than 50km of gas mileage, and upon further investigation, found that the differential installed on my truck was likely damaged and improperly sourced. Incident #3 (Jan 15 - Present, 2025): After further issues, Fraser Chrysler diagnosed a transfer case failure. I was promised updates but received no communication for weeks. When I personally followed up, I was told the part was not yet received, though my warranty company had no record of the order. More delays followed, and after multiple ignored calls, I finally learned my truck would go into the shop on Feb 7. After installation of the transfer case, the truck still could not steer. It was discovered that the rear differential installed during Incident #1 had the wrong gear ratio, meaning Fraser Chrysler installed an incorrect, unverified part on my truck last year. On Feb 27, my warranty provider confirmed that it is impossible for them to supply incorrect parts--proving Fraser Chrysler's ongoing mismanagement. I have now been without my truck for 130 days and have suffered extreme financial and emotional stress. Fraser Chrysler has offered zero accountability, no urgency, and no compensation for my time, rental expenses, and vehicle payments for a truck I do not even have. Unfortunately, this battle is far from over as well.

Be carefull of the feedback you provide in the online survey you receive from Jeep Canada / FCA…read moreCanada / Stellantis about your recent service experience at a Jeep Dealership. I received a survey from Jeep Canada / FCA Canada asking me about my recent experience with the Fraser Chrysler Oshawa Dealership service department, a Jeep Dealership I have been dealing with since 2021 following the purchase of a Jeep Wrangler Unlimited from said Dealership. My latest experience with the Fraser Chrysler Oshawa service department was so poor and it inconvenienced me so much that it warranted a detailed feedback about my experience and that's what I did in that survey from Jeep Canada. My detailed feedback in the online survey following a routine maintenance check with tire rotation was detailed and factual: as soon as I got into the vehicle and drove off the lot I expeienced heavy vibration on the steering wheel, loud squeaky sound coming from the front driver side when breaking both of which were not there before, and on the day I brought the vehicle to get these new issues fixed, I had to one of their rude service team members who told me that there was a note on profile about finding isses with my vehicle. When I expeienced the issues with my vehicle that were not there before the Sevice Manager went out with me and said "I know exactly what the technician did wrong here. Bring the vehicle in first thing tomorrow AM (I will not be at the dealership tomorrow, but Tara would take care of you) and we wll take care of this for you at no cost." - must of got the attention of the team at Jeep Canada / FCA Canada because I received a follow-up survey email from Jeep Canada / FCA Canada asking me if I received a called from Fraser Chrysler Oshawa about my feedback in the recent survey and I was given an opportunity again in that survey email to provide more information particularly about my experience with one of the rude service team members when I brought the vehicle in the next morning as per the Service Manager's request. Both issues were fixed to my delight and I thanked the service team for fixing the two new issues. Today I called Fraser Chrysler Oshawa to book an appointment to rotate my tires which is part of my service agreement with them and I had the call back 3 times because I was placed on hold for so long on each occasion which is something I had never experienced in my four years bringing my car for service at this dealership. When i finally got through to service, I was put on hold again for a considerably longer time by one of their service team members (Tara) who eventually came back on the line and said "Neil we have a message on your profile that says you are not happy with our service here at Fraser Chrysler so we feel it is best that you find another dealership to take your vehicle to." I wasn't surprised by this dealership's response to my rather candid feedback in the online survey from Jeep Canada (I actually one a $250 gift card from Fraser Chrysler last year for completing a survey where I gave the team 5/5 for amazing service) . What I am surprised at though, is that there not more Google Reviews about the sometimes poor and rather rude reception you get from some of the service team members at Fraser Chrysler Oshawa dealership and "hosing" that are sometimes done by the sevice consultants to get you to spend more money at the dealership. Hoping that this dealership someday understands how they can use customer feedback surveys to improve customer servicento attract and retain customers , because at the end of the day there are no exceptions to exceptional customer service.