The folks here are great and super nice! I had got my keys duplicated at a different hardware store…read morea couple blocks away, and the keys were super sticky and finicky- I couldn't use them. I came to warman off of a recommendation and they were able to duplicate my keys for $4 each. It was a night and day difference, and the keys were super smooth and worked perfectly! Do note that they do not take Apple Pay so bring a credit card or cash.

New outdoor doorbell / entry / intercom system was installed by this company in 15 unit building…read more One week later the intercom system kept the building street access door continuously unlocked and "buzzed" open all day. Phone receptionist man was rude, aggressive, unconcerned, argumentative, non apologetic, with absolutely no concern for their workmanship, responsibility or reputation. They clearly do not guarantee, or stand behind their work, products, or customer safety, security or satisfaction. He casually offered the first available service date in 4 days, leaving the building front door unlocked, and a loud continuous buzzer for 4 days. 5.28.26

Amazing customer service! John has been very communicative from the start and walked me through all…read morethe different options and helped me choose the right product for my building. Months after installation when I had questions about the product I reached out to John again and he instantly responded and helped out again.

Well, what can I say other than WOW. John installed outside cameras about 9 years ago. Today he…read moreupgraded our system. He told me it would be so much better because day and night would be in color meaning nigh time would be much clearer. I believed him but I was skeptical. WOW was he right. John is HONEST, RELIABLE, AND makes absolutely sure you want to make changes AND makes absolutely sure you are happy with results. Thank you so much John.

The entire staff was incredibly friendly and professional. I scheduled a live scan appointment with…read moreJames, and he was so helpful letting me know what all I needed to bring. I've had to go twice now (for two different license) and Lacreea (who did the actual Livescan) was so kind, QUICK & professional each time. 10/10 would recommend, every time

I have not used this coming for security services and based on how I witnessed one of the employees…read moreact today I would NEVER use them! I live in San Jose and was driving on the 880 freeway and witnessed the driver of the security vehicle get into a road rage incident with a civilian in another vehicle. The driver was sticking his head out of the window screaming GO at the civilian. He then began to drive erratically swerving in and out of lanes almost causing multiple accidents. The security driver then pulled off to the shoulder cutting of the civilian forcing him to come to a stop on the shoulder of the freeway. The security driver got out of his car and began approaching the civilian driver. He was yelling and screaming and throwing his arms wildly in the air! I believed I was going to witness a fight on the side of the roadway. The civilian driver looked very scared and frantically but his car in reverse and was able to get out of there before the security driver approached his vehicle. Very traumatic for me to witness on my morning commute. When I called the security office to report what I witnessed the gentleman who answered the phone said he immediately knew which driver I was talking about and said the situation will be taken care of. Scary to think someone who is supposed to serve and protect is starting road rage fights on the freeway. Think twice before using this company for service.

I walked into the art store in San Francisco, and they had a professional guard there at the door…read morevery vigilant. I felt very protected while I did my shopping specially, in the area we were visiting in San Francisco a lot of crime on the streets and drugs, but that area that the mint security guard was protecting was the safest I felt that whole day. I appreciate their company and I appreciate their hard work. Thank you meant Security for making me feel safe.

I needed someone to watch over our storage facility for few hours. I have never hired a security…read moreguard before so I was really nervous about the whole process plus it was such a short notice so I wasn't really sure what to expect. I saw Mint Security on Yelp and I thought to give them a try based on good reviews and they did not disappoint! Johnny is very responsive and easy to work with. The lady guard, Liz, she was extremely on top of her job. When we got back from our event, she gave me a thorough report of what happened the entire time that we are gone. She was attentive, proactive and very professional. Highly recommend this company!

Made Man Protection provided excellent service for my 50th Birthday celebration. They were…read moreattentive, punctual and went above and beyond to insure I was comfortable and safe to celebrate without any worries. I will be using their services again in the future.

My husband, daughter, mom and I were looking around at local venues for our daughter's event. We…read moremet Carl at a venue we ended up not choosing, but as soon as we met Carl we knew that he would be our guy for our daughter's event no matter where we decided to host it. After confirming the location we reached out to Carl immediately to confirm he would travel to the venues locations and without any hesitation Carl said he would be available. We booked Carl over a year out to insure we were on his schedule! Carl was great to communicate with months, weeks and days up until our daughter's event! I am an advanced planner and did not want to chance missing out working with Carl! Carl arrived early looking extremely professional and stayed until the very end! We enjoyed his company and could not thank him enough! Easy payment too...Venmo is our friend! Love how easy it was to work with Carl & we will definitely refer him to anyone that is in need of private security!

Great service!! Armaun had great communication. Matt worked my event at the Marina Inn in San…read moreLeandro, would hire them again in a heartbeat. Great vibes. Thank you!!

They're a professional team, responsive, and detail orientated. Should I have future security…read moreneeds, I'll absolutely reach out to Armaun.

As an office manager, I deal with various types of vendor on a daily basis. While majority of the…read morevendors I work with are great, none has surpassed the professionalism and high-quality customer service that Bannerman has provided throughout the years. Our office is a large historical building and needs security during weekday after-hours and 24/7 weekend coverage. Our onsite supervisor, Matthew Johnson, cares deeply about our office and goes out of his way to make sure that we receive the best security coverage. The entire Bannerman support (inclu.Rachel) and operations team (includ. Micheal, Matt, ) is amazing to work with and are always coming up with intuitive tools and operations to better their client's experience. I've experienced this first hand with their newly updated app and dashboard. It is something I have never seen before with other vendors and even with many of the security vendors I've met with throughout the year. You can see your invoice, write instruction to your guards, see the schedule, etc. Booking is extremely easy and all of their guards are highly experienced and qualified! One of our night guard, Brummel, has an extensive background in law enforcement and is extremely professional. Bannerman also highly value their client's feedback and actually take action! They also curated specific security procedures based on our office's need. You can talk to them about your main concerns and they'll deliver. I highly recommend Bannerman! They have guards who can do events, offices, instances, you name it. They're extremely easy to work with and have high-tech online/mobile services that do all the work for you.

Despite the glowing reviews on here, we received poor service. Our security showed up 1.5 hours…read morelate and we called the office several times. They were rude and told us to wait. Once security arrived he was not in any type of uniform. Unprofessional, lazy, not worth the $50 per hour payment. Never using them again.

We had a power outage and our cameras have stopped recording. I have been trying to coordinate a…read moreservice call with them through their extended warranty and have had no luck for 10 days now. I had a phone call with one tech who logged on to my computer remotely, then figured out that they could not fix the problem. Now I am waiting for a physical person to show up, after being promised that, and they have not scheduled anyone and I have not gotten any response to my email. We spoke on Thursday, they said "We will try and have someone out tomorrow". It's now Wednesday and radio silence.

I asked this company to check the defunct HD on my relatively new CCTV. They said they don't work…read moreon systems they didn't install. They said they would sell me a new system. The cost for a new system was in the thousands. I called a computer repair company in Walnut Creek. They replaced the defective CCTV HD with a much greater capacity industrial quality CCTV HD in a matter of minutes! Cost of the industrial quality CCTV HD (4 times larger capacity than the original HD) was $150.00!!! Works great !!!

Great communication, great availability, great service. Highly recommend!…read moreDaniel was kind and helpful while changing 2 locks.

I called on Saturday night because I was locked out of my apt in the Marina and this location was…read morestated as 2 miles away and SF based. The guy answered and said his "agent" would call me but he's on his way. Eventually an East Bay number called at 9:50pm, and said he'd be there in 30 mins. I asked how much the price would be and he said anywhere from $85 to $140. After waiting almost an hour and a half, he finally showed up at 11:10pm and told me my apt lock was "commercial" and the "driving fee" from the East Bay is $150 on its own and this lock is actually $270 -- but he'd take $180 on Zelle immediately. He then unlocked my door in about 8 seconds. Being that it was almost midnight and I'm a woman alone, I had no choice. I'm not sure why a "driving fee" would be relevant to a business that advertises itself as LOCAL. I could have called the plenty of other SF-based locksmiths and 1) not had to wait much longer than promised 2) not been pressured into a payment that was well over the price that was quoted.